WorksheetsCB CHAP 1
Total questions: 23
Worksheet time: 12mins
Any individual who purchases goods and services from the market for his/her end-use is called a..................
customer
purchaser
consumer
all these
------------ is nothing but willingness of consumers to purchase products and services as per their taste, need and of course pocket.
consumer behaviour
consumer interest
consumer attitude
consumer perception
------------- is a branch which deals with the various stages a consumer goes through before purchasing products or services for his end use.
consumer behaviour
consumer interest
consumer attitude
consumer perception
-------------- refers to how an individual perceives a particular message
consumer behaviour
consumer interest
consumer attitude
consumer interpretation
“----------- is the action and decisions process or people who purchase goods and services for personal consumption.”
consumer behaviour
consumer interest
consumer attitude
consumer interpretation
______________ emphasize(s) that profitable marketing begins with the discovery and understanding of consumer needs and then develops a marketing mix to satisfy these needs.
the marketing concept
the strategic plan
the product influences
the price influences
______________ is one of the most basic influences on an individual’s needs, wants, and behaviour.
brand
culture
product
price
In terms of consumer behaviour; culture, social class, and reference group influences have been related to purchase and _______________.
economic situations
situational influences
consumption decisions
physiological influences
Many sub-cultural barriers are decreasing because of mass communication, mass transit, and a ___________________.
decline in the influence of religious values
decline in communal influences
strong awareness of brands in the market
strong awareness of pricing policies in the market
___________ develop on the basis of wealth, skills and power.
economical classes
purchasing communities
competitors
social classes
_____________ (is) are transmitted through three basic organizations: the family, religious organizations, and educational institutions; and in today’s society, educational institutions are playing an increasingly greater role in this regard.
consumer feedback
marketing information systems
market share estimates
cultural values
In large nations, the population is bound to lose a lot of its homogeneity, and thus _________________ arise.
multilingual needs
cultures
subcultures
product adaptation requirements
______________ are based on such things as geographic areas, religions, nationalities, ethnic groups, and age.
multilingual needs
cultures
subcultures
product adaptation requirements
Marketing managers should adapt the marketing mix to ___________________ and constantly monitor value changes and differences in both domestic and global markets.
sales strategies
marketing concepts
cultural values
brand images
Which of the following is the most valuable piece of information for determining the social class of your best friend's parents?
the number of years schooling that they had
their ethnic backgrounds
their combined annual income
their occupations
Changes in consumer values have been recognized by many business firms that have expanded their emphasis on ____________ products.
latest technology
timesaving, convenience-oriented
health related
communication
Many sub cultural barriers are decreasing because of mass communication, mass transit, and ________________.
the rising unemployment situation
an influence of political power
the use of new technology
a decline in the influence of religious values
Different social classes tend to have different attitudinal configurations and _______ that influence the behaviour of individual members.
personalities
values
finances
decision makers
In terms of consumption decisions, middle class consumers prefer to ________.
buy at a market that sells at a whole sale rates
buy what is popular
buy only the brands which sell at affordable prices
analyze the market and select the best at the lowest prices
_________________ refers to the buying behavior of final consumers.
consumer buyer behavior .
target market buying
market segment buying
business buying behavior
____________ is individuals and households who buy goods and services for personal consumption.
the target market
a market segment
the consumer market .
the ethnographic market
Understanding consumer buying behavior is not easy. The answers are often locked deep within the consumer’s head. The central question for marketers is:
how much money is the consumer willing to spend?
how much does the consumer need the product being offered for sale?
how much does a discount or a coupon affect the purchase rate?
how do consumers respond to various marketing efforts the company might use? .
The starting point in understanding how consumers respond to various marketing efforts the company might use is the:
lipinski model of buying behavior.
stimulus-response model of buyer behavior. .
freudian model of buying behavior.
maslow’s model of life-cycle changes.
