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WorksheetsLeadership and Management Quiz
Total questions: 108
Worksheet time: 54mins
Which of the following is NOT a type of reinforcement?
Positive.
Extinction.
Continuous.
Avoidance.
Fiedler believed that one's leadership style is a reflection of _
heredity
personality
behavior and personality
heredity and behavior
Which of the following is an example of a spokesperson role?
Reporting information to the government.
Attending professional/trade association meetings.
Visiting competitor facilities.
Purchasing new equipment.
Emotional intelligence includes all of the following EXCEPT:
self-awareness.
social awareness.
self-management.
self-concept.
All of the following are considered extrinsic motivators in Herzberg's two-factor theory EXCEPT:
weekly paycheck.
finge benefits.
the work itself.
the working conditions.
Which of the following is NOT a criteria for writing an effective objective?
An action verb.
A singular, specific, and measurable result to be achieved.
A target date.
A plan of action.
The contingency leadership model variables include all of the following, EXCEPT:
the leader.
the followers.
the situation.
the task.
__ is the degree to which employees defer to others, want to be told what to do and how to do the job.
Locus of control
Authoritarianism
Formal authority
Path clarification
To increase your reward power:
exercise your authority regularly.
develop your people skills.
let people know you control rewards.
use rewards for personal benefit.
The first step of the networking process is to:
develop your network.
perform a self-assessment and set goals.
create your one-minute self-sell.
conduct networking interviews.
The value of stating the objectives of communication is to:
establish rapport.
get buy-in from the recipient.
elicit feedback before continuing the communication.
help the receiver put the details into context.
Evidence-based management:
reinforces autocratic leaders.
translates theory into workplace behavior.
identifies a set of traits that all effective leaders have.
is also called the organizational process.
In examining differences between managers and leaders, leaders
focus on the best way to get the job done.
focus on doing things right.
emphasize innovation and change
use a more autocratic style
Which of the following conflict management styles involves passive behavior?
Negotiating.
Accommodating.
Forcing.
Collaborating.
The__ follower is someone who is neither high on critical thinking nor involvement.
alienated
conformist
passive
pragmatic
Which of the following is NOT one of the components of team effectiveness?
Knowledge management.
Individual satisfaction.
Group process.
Task performance.
Which are the types of teams ?
Functional team, Cross-Functional team, Virtual team, Self-Manage team.
Functional team, Cross-Functional team, Team - Centered, Virtual team.
Virtual team, Self-Manage team, Versus Team, Functional team.
Functional team, Cross-Functional team, Virtual team, Versus Team.
In the four stage model of the transformation process, which of the following is the first stage?
Institutionalize change.
Challenge the status quo and make a convincing case for change.
Inspire a shared vision of the future.
Provide effective leadership during the change.
Which type of power does a leader usually use to influence the in-group?
Position
Coercive
Referent
Information
__is a values-based concept & describes those with the highest integrity, committed to building enduring organizations
An ethics ombudsperson
Whistle-blowing
Authentic leadership
A cooperative culture
The best way to mitigate the negative consequences of any crisis is by:
top management support.
a pre-crisis plan.
a capable and supportive staff of employees.
having updated communication capabilities.
Which is the Big five Model of Personality?
Surgency, self-confidence, adjustment, integrity, openness
Surgency, agreeableness, dominance, integrity, openness
Surgency, agreeableness, adjustment, conscientiousness, openness
Surgency, self-confidence, adjustment, conscientiousness, openness
All of the following statements are true EXCEPT:
Politics is a medium of exchange.
A negative connotation often surrounds politics.
Politics are inherently neither good nor bad.
Organizations can eliminate politics if they choose.
An organization's core purpose and reason for existence is contained in its:
strategic vision.
mission statement.
strategy.
core competence.
Strategy evaluation involves all of the following EXCEPT:
reviewing internal & external factors
measuring performance against stated objectives.
taking corrective action.
rewriting objectives if necessary.
Which of the following statements about charisma is NOT true?
It has been called 'a fire that ignites followers'
It is relational in nature.
It is found solely in the leader as a psychological phenomenon.
It is a social relationship between the leader and the follower.
As a leader, you know that your expectations and treatment of your employees influence and can predict how they will behave, how they will perform. This indicates that you know about__.
self-concept theory
the impact of the situation on behavior
moral development
the Pygmalion effect
As a leader, you know that your expectations and treatment of your employees influence and can predict how they will behave, how they will perform. This indicates that you know about__.
self-concept theory
the impact of the situation on behavior
moral development
the Pygmalion effect
All of the following are steps in the giving praise model EXCEPT:
tell the employee exactly what was done correctly.
tell the employee why the behavior is important.
make general statements.
encourage repeat performance.
Which type of follower that a leader does not want to have?
Passive
Conformist
Pragmatic
Active
Which of the following is NOT one of the stages in Lewin's classic theory of planned change?
Evaluating the new state.
Unfreezing an existing state.
Moving to a desirable state.
Refreezing a new state.
A successful sales manager was promoted to being CEO of a large conglomerate. Shortly afterward, the manager decided that her style of leadership was inappropriate, and altered the way that she practiced leading. This is an example of:
contingency leadership.
performing the figurehead role.
organizational learning.
influencing.
__is the belief in one's capability to perform in a specific situation.
Self-concept
Self-confidence
Self-efficacy
Self-focus
Which model identifies two leadership styles: job-centered and employee-centered?
The Ohio State University Leadership Model
The Leadership Grid
University of Iowa Leadership Styles
University of Michigan Leadership Model
Fines/penalties and demotions are examples of which type of reinforcement?
Positive.
Avoidance.
Punishment.
Extinction.
In the normative leadership model, the__ leadership style lets the group diagnose the problem and make the decision within stated limits.
consult group
facilitate
delegate
decide
Acquired needs theory proposes that people are motivated by their need for:
Pay, Job security, Advancement.
Achievement, Power, Affiliation.
Work environment, Relationship, Achievement.
Pay, Recognition, Working conditions.
All of the following are considered extrinsic motivators in Herzberg's two-factor theory EXCEPT:
weekly paycheck.
finge benefits.
the work itself.
the working conditions.
Which of the following is NOT a criteria for writing an effective objective?
An action verb.
A singular, specific, and measurable result to be achieved.
A target date.
A plan of action.
Which of the following is NOT a type of reinforcement?
Positive.
Extinction.
Continuous.
Avoidance.
Which stage in the moral development persuades people to do as others do regardless of ethics?
Pre-conventional
Conventional
Post-conventional
None of above
Experts commonly use:
inspirational appeals.
rational persuasion.
referent power.
ingratiation.
The first step of the networking process is to:
develop your network.
perform a self-assessment and set goals.
create your one-minute self-sell.
conduct networking interviews.
The__level of analysis can also be called the dyadic process.
group
individual
organizational
executive
The Leader Motive Profile (LMP) defines which motive as the highest need for leaders?
Achievement.
Power.
Affiliation.
Enjoyment.
The process of building motivators into the job itself by making it more interesting and challenging belongs to which theory:
LMP
Pygmalion effect
Herzberg's 2 factors
Fiedler's theory.
Having employees assess their own performance is a part of __
mentoring
analyzing
conflict resolution
coaching
Delegation is the process of assigning ... and authority for accomplishing objectives.
Commission
Task
Responsibility
Job
Fines and demotions are examples of which type of reinforcement?
Positive.
Avoidance.
Punishment.
Extinction.
A(n) __is a neutral third party whom makes a binding decision to resolve a conflict.
mediator
consultant
arbitrator
negotiator
Which of these is NOT a factor that influences LMX relationships?
Social exchanges
Leader's behaviours
Follower's behaviours
Company's rules
Which of the following statements regarding team norms is NOT true?
Norms determine what behavior is acceptable and unacceptable.
Norms are typically developed after a team has been together for awhile
Norms influence how a team makes decisions.
Norms provide the underpinnings for team cohesion.
What is not true about charismatic leaders:
They always think about benefits for others
They have transformative visions
Followers believe in their extraordinary qualities
None of above
The value of stating the objectives of communication is to:
establish rapport.
get buy-in from the recipient.
elicit feedback before continuing the communication.
help the receiver put the details into context.
All of the following statements are true EXCEPT:
Politics is a medium of exchange.
A negative connotation often surrounds politics.
Politics are inherently neither good nor bad.
Organizations can eliminate politics if they choose.
An organization's core purpose and reason for existence is contained in its:
strategic vision.
mission statement.
strategy.
core competence.
Leaders who have difficulty meeting deadlines and who take work home from the job are showing signs of:
having optimal stress levels.
participative management.
delegating too little.
di
Leaders who have difficulty meeting deadlines and who take work home from the job are showing signs of:
having optimal stress levels.
participative management.
delegating too little.
directive leadership.
A weak culture is likely to exhibit which of the following?
A high degree of fit between strategy and culture.
It is a results-oriented culture.
The internal environment is highly politicized.
High performance.
What is step 4 of the Oral Massage - Sending Process?
Develop rapport
Transmit your message
Check the receiver's understanding
Get a commitment and follow up
How many sources of power are there?
1
2
3
4
Which of the following is NOT one of the stages in Lewin's classic theory of planned change?
Evaluating the new state.
Unfreezing an existing state.
Moving to a desirable state.
Refreezing a new state.
Which of the following statements about charisma is NOT true?
It has been called 'a fire that ignites followers'.
It is relational in nature.
It is found solely in the leader as a psychological phenomenon.
It is a social relationship between the leader and the follower.
Evidence-based management:
reinforces autocratic leaders.
translates theory into workplace behavior.
identifies a set of traits that all effective leaders have.
is also called the organizational process.
In examining differences between managers and leaders, leaders
focus on the best way to get the job done.
focus on doing things right.
emphasize innovation and change
use a more autocratic style
Which of the following is NOT one of the three key principles of crisis leadership?
Work with your crisis management team.
Play to win and develop a bunker mentality.
Stay engaged and lead from the front.
Focus on the big picture and communicate the vision.
In the four stage model of the transformation process, which of the following is the first stage?
Institutionalize change.
Challenge the status quo and make a convincing case for change.
Inspire a shared vision of the future.
Provide effective leadership during the change.
The key difference between Group and Team is
Groupthink
Synergy
Delegation
Social loafing
Which leadership style is more about facilitating than actively leading?
Transactional
Transformational
Servant
Stewardship
A successful sales manager was promoted to being CEO of a large conglomerate. Shortly afterward, the manager decided that her style of leadership was inappropriate, and altered the way that she practiced leading. This is an example of:
contingency leadership.
performing the figurehead role.
organizational learning.
influencing.
In the normative leadership model, the__ leadership style lets the group diagnose the problem and make the decision within stated limits.
consult group
facilitate
delegate
decide
Charismatic leaders are masters at:
Perception
Communicating
Influence and inspiration.
Reading people
__is the belief in one's capability to perform in a specific situation.
Self-concept
Self-confidence
Self-efficacy
Self-focus
As a leader, you know that your expectations and treatment of your employees influence and can predict how they will behave, how they will perform. This indicates that you know about__
self-concept theory
the impact of the situation on behavior
moral development
the Pygmalion effect
According to expectancy theory__refers to the person's perception of his or her ability to accomplish an objective
Expectancy
Instrumentality
Valence
Capability
In-group and out-group are the two subgroups that can be formed under Vertical Dyadic Linkage Theory.
True
False
In the normative leadership model, the _ leadership style lets the group diagnose the problem and make the decision within stated limits.
consult group
facilitate
delegate
decide
The most powerful determinant of overall situational favorableness is:
task structure.
locus of control.
position power.
leader-member relations.
A__is an example for use in a given situation
leadership theory
leadership model
contingency theory
substitute for leadership
The process motivation theories are alike in that all focus on:
understanding how people choose behavior to fulfill their needs.
explaining and predicting behavior based on people's needs.
reinforcement of positive behaviors.
giving praise.
The normative leadership model has leadership styles.
five
two
four
three
__exists when disagreement and opposition support the achievement of organizational objectives.
Functional conflict
Dysfunctional conflict
Friction
A dilemma
__is the process of getting a person whose support you need to join your coalition rather than compete.
Reciprocity
Coalition building
Networking
Co-optation
Which of the following is NOT a step in the oral message-sending process?
Develop rapport.
State your communication objective.
Transmit your message.
Analyze the feedback.
The leader-follower relationship represents the influence:
of the leader on the follower.
of the follower on the leader.
of the leader on the group.
between the leader and the follower.
TThe leader-follower relationship represents the influence:
of the leader on the follower.
of the follower on the leader.
of the leader on the group.
between the leader and the follower.
Contingency leadership theories attempt to explain the appropriate leadership style based on the:
leader, followers, and situation.
leader, manager, and subordinates.
leader, mentor, and entrepreneur.
individual, group, and situation.
All of the following affect ethical behavior EXCEPT:
personality traits.
attitudes.
leader-follower relations.
the situation.
The most appropriate time for developing options and trade-offs in the negotiation process is during:
negotiations.
the planning stage.
postponement.
project closeout.
The three factors that make up the performance formula are:
ability, motivation, and goals.
ability, goals, and resources.
ability, motivation, and resources.
goals, motivation, and resources.
_is the belief in one's capability to perform in a specific situation.
Self-concept
Self-confidence
Self-efficacy
Self-focus
Which of the following is NOT a benefit of a cross-functional team?
Improved coordination.
Members learn new skills.
Creative potential exceeds a single functional team.
Their singular perspective keeps them focused
Which of the following is NOT one of the behavior attributes that distinguish charismatic from noncharismatic leaders?
Ability to inspire and build confidence.
Oratorical ability.
Ability to visualize a course of action.
Ability to motivate followers through rewards and incentives.
All of the following are symbolic leadership actions for shaping culture EXCEPT:
creating a strategy-culture fit.
celebrating achievements.
being visible.
leaders serving as role models.
Which is not one of the most common types of teams?
Self-Managed
Virtual
Interdepartmental
Cross-functional
__people are comfortable with and accepting of the unknown, and tolerate risk and unpredictability.
High-uncertainty-avoidance
High-power-distance
Low-uncertainty-avoidance
Low-power-distance
__can only occur when the desired changes in behavior become habitual.
Unfreezing
Complete transformation
Core competence
Organizational identity
__is the effort to appear competent and dependable.
Impressions management
Ingratiation
Self-promotion
Followership
A person's beliefs in his or her capabilities to produce at a certain level of performance is known as:
dyadic theory.
organizational citizenship behavior.
locus of control.
self-efficacy.
What are the 4 steps of the coaching model?
Describe current performance → Describe desired performance → Get a commitment to the change → Follow up
Describe current performance → Get a commitment to the change → Describe desired performance → Follow up
Describe desired performance → Describe current performance → Get a commitment to the change → Follow up
Describe current performance → Describe desired performance → Follow up → Get a commitment to the change
Which of the following is not a limitation of using teams?
Members may face pressure to conform.
Social loafing
Groupthink
Members will feel bored with their work.
In examining differences between managers and leaders, leaders
focus on the best way to get the job done.
focus on doing things right.
emphasize innovation and change
use a more autocratic style
As a leader, you know that your expectations and treatment of your employees influence and can predict how they will behave, how they will perform. This indicates that you know about _
self-concept theory
the impact of the situation on behavior
moral development
the Pygmalion effect
All of the following statements are true EXCEPT:
Politics is a medium of exchange.
A negative connotation often surrounds politics.
Politics are inherently neither good nor bad.
Organizations can eliminate politics if they choose.
An organization's core purpose and reason for existence is contained in its:
strategic vision.
mission statement.
strategy
core competence.
What is legitimate power?
The influencing process of leaders and followers.
Based on the user's ability to influence others with something of value to them.
Based on the user's position power, given by the organization.
Based on the user's personal relationships with others.
__theory proposes that people are motivated when their perceived inputs equal outputs.
Equity
Reinforcement
Expectancy
Goal-setting
The following are levels of analysis of leadership theory, except?
Group
Individual
Organizational
Team
