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Business In Retail

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

What is Vodafone's Montly Business target % for Retail stores?

a)

5%

b)

8%

c)

10%

d)

13%

2.

What % of emergency services use the Vodafone network?

a)

67%

b)

73%

c)

77%

d)

87%

3.

Our Business roaming packages include (a)   roaming destinations?

4.

(a)   is a useful website that can be used to help understand the customers business

5.

What % of claims are accepted and approved within 10 mins with business insurance?

a)

96%

b)

95%

c)

94%

d)

93%

6.

The average time for delivery of a replacement device with rapid insurance is?

a)

29 minutes

b)

2 hours 30 minutes

c)

3 hours 45 minutes

d)

4 hours

7.

What are the business proofs we accept in store if connecting a LTD company?

a)

IDV/Business Bank Statement/Driving Licence/Passport/Business Utility Bill

b)

IDV/Call Validate/Business Bank Statement/Passport/Driving Licence

c)

Business Bank Statement/Business Utility Bill/Passport/Driving Licence

d)

IDV/Call Validate/Certificate of incorporation/Passport/Driving Licence

8.

How much is standard rapid insurance for the customer?

a)

£7

b)

£7.50

c)

£8.50

d)

£9

9.

What is your stores target for Business HBB this month?

a)

We don't have a Business HBB target

b)

1

c)

2

d)

5

10.

______ is the name of our Retail Territory Agent for T4 who supports us?

a)

Masood

b)

Naseem

c)

Lamine

d)

Manish