WorksheetsQX service knowledge quiz 2025
Total questions: 40
Worksheet time: 20mins
What would the fine be if a driver were suspended for overcharging ( above 50 Rs)the first time and then suspended again for not giving a promo discount?
565
Warning & coaching
1130
Warning &Coaching + 565
What is the Refer and Earn modality for the PH?
Rs 200 per referral, 100 deliveries & 50 days active
Rs. 3000 per referral, 200 Deliveries and 60 Days Active
Rs 200 per referral, 100 deliveries & 30 days active
No R&E offer
Which one is the correct Bike Standard format?
Ko 1 Pra 1234
Ba Pa 02-023 Pra 1234
Ba A-AA 1234
Above all
How much insurance amount can be claimed in case of Accident Insurance for Pathao Hero (in case of death) ?
1,00,000
5,00,000
10,00,000
10,000
Which email address should we provide if someone inquires about a vacancy in our company (Pathao Nepal)?
If a rider pays the fine amount of Rs. 565 for the first instance of violating 'Activities Against Rules: Starting Trip without reaching pick-up point,' will it be adjusted in their due amount?
It is not adjusted and is considered a separate fine.
The rides commission will be adjusted on due
Maybe
No
What is the modality of Night Incentive Quest(Ph-Foodman)?
100 order CR 80% Quest amount Rs 3000
120 order CR 80% Quest amount Rs 3000
150 order CR 80% Quest amount Rs 5000
50 order CR 80% Quest amount Rs 5000
What is the Ad-hoc (SA) PH wage?
Rs. 100 Per delivery
Rs. 250 Per delivery
Rs. 0 Per delivery
Rs. 200 Per delivery
What is the commission rate for rental service?
5%
25%
45%
10%
Select the city in which our food operation does not exist.
Pokhara
Butwal
Kathmandu
Chitwan
How much advance Amount should the user pay to confirm the rental booking?
20% of total fare
25% of total fare
15% of total fare
5% of total fare
What is the delivery charge amount for PH(Walker)?
Rs 80 per order
Rs 60 per order
Rs 75 per order
Rs 100 per order
What is our Food operation hours?
9 am- 3pm
9 am- 9 am
9 am - 3 am
10 am-12 am
After the exam link is sent to the rider, within how much time must they complete the exam?
At a time that suits the rider
Within 1 hour of receiving the link
By 2 PM
Within 24 hours of receiving the link
What is Pathao Pathsala??
Pathao physical class Service
Pathao online training portal Service
Pathao restaurant Service
Pathao parcel service
What are the conditions for Pathao riders to earn extra money?
Quest
Boost
Surge & Hotzone
All of the above
What is the platform fee for the rental service?
150 Rs
300 Rs
100 Rs
Free
Kolendar was created specifically to solve what problems??
Accident & Harassment
Fare Dispute issue
E-support(Application issue)
New registration
What is the fare fraud penalty for the fourth instance?
565 Rs Fine
1130 Rs fine
Warning & Coaching
Life Time Suspension
If the driver overcharges (Rs 20), what action will be taken?
warning & Coaching will be provided with a 565 Rs fine.
No action will be taken
No suspension/warning & Coaching provided
WIS suspension will occurs and rider should visit our office.
What disciplinary action will be
taken against a rider at 1st
instance if he damages a parcel of
worth Rs 5000?
5 D Auto Suspension
10 D Auto Suspension
3 D Auto Suspension
should pay a fine of 1130
If the user redeems his/her Pathao points through Pathao deals, will the user tier decrease?
Yes, Tier will decrease
Points will decrease along with tier
No, Tier will increase
Tier remains unchanged
A rider's account will be permanently suspended if they speak to a customer using slang or improper language. Would he be able to enroll in the Other Pathao Vertical?
Yes
No
Maybe
if approved by the top-level management
Is it possible for Pathao Hero to change the food order request on their own?
No
May be
YES
Can the Pokhara rider take food orders also?
No
Yes
May be
Is a joining bonus provided to all verticals in Free onboarding(Aatma Nirbharta campaign - KTM valley?
No
Yes
May be
Choose the correct statement.
Through his Drive app, PH can schedule a time to report for duty login. by a booking a slot
PH needs to come into our office and use a punch machine to manually log in.
Since PH works as a freelancer, he can log in whenever he wants.
PH can log in anytime through the app without booking a slot.
What is the process of user compensation in case of Food complaint( User )
Promo will provided
Complementary items will be provided.
Item exchange or refund
all of the above
What is the (Scheduled) Parcel delivery charge within the KTM valley?
Rs 59 is our delivery charge.
Rs 109 is our delivery charge.
Rs 5 is our delivery charge.
Rs 50 is our delivery charge.
Choose the city in which our tuk-tuk service is available.
Pokhara
Butwal
Kathmandu
Banepa
Is real-time parcel ride counted in the 1% commission quest?
Yes
No
Maybe
Yes, If rider calls and request us
What are the criteria for the compensation quest for a rider in KTM?
Complete 60 rides with an 85% CR within 7 days.
Complete 50 rides with an 85% CR within 7 days.
Complete 100 rides with an 85% CR within 7 days.
Complete 60 rides with an 80% CR within 7 days.
What is the base fare in our Tuk-tuk ride
service?
Rs 30
Rs 40
Rs 35
Rs 49
What is the requirement to earn the additional Rs. 25 quest bonus for PH?
30 orders in one week
25 orders in one week
50 orders in one week
60 orders in one week
if this is the first time the rider's account has been suspended after previously being under observation. Will the compensation quest be provided to him?
Yes, he will get compensation quest if he pays the fine amount
No compensation quest will be provided
Quest will be provided if the driver requests it.
If a rider is using an unregistered vehicle during an online trip, and an accident occurs, will the insurance claim be valid?
Yes
No
Maybe
Yes, If rider request us
What is the maximum insurance coverage for a parcel lost or damaged during a Pathao Ride?
Rs 2,000/-
Rs 10,000/-
Rs 100,000/-
Insurance cannot be claimed
If a PH purchases a raincoat, how much Quest reward will they receive, and what is the process or modality for claiming it?
Rs. 1200 & in 1 week 30 order.
Rs. 1500 & in 1 week 20 order.
Rs. 1000 & in 1 week 30 order.
Rs. 1200 & in 1 week 20 order.
Which type of users are eligible for Pathao Saver Plan for now?
Only new users who recently installed the app
Only new users who uses the app on daily basis
Few selected users
Every users
Which Pathao benefit level provides the Petrol Partial Compensation quest to Riders or Captains?
Silver
Gold
Bronze
Above all
