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HIA Intake and Enrollment Quiz

Total questions: 7

Worksheet time: 3mins

Name
Class
Date
1.

According to the South Bay Teams Binder, what are the 3 services associated with the HIA Pitch?

a)

Medical Case Management, Community Supports, PCP

b)

Care Team Assignment, Peer Assignment, Program and Services

c)

Audience attendance, engagement duration, Q&A interaction

d)

Communication Forms, Enrollment Forms, EPIC

2.

What three key intake and consent documents are required when enrolling a new patient?

a)

Molina Request Form, PCQ, HRA

b)

Consent to Treat, Notice of Privacy Practices, Protected Health Information Authorization

c)

DPSS Document Request Form, Access to PHI Form, Verification of Disability

d)

Patient transfer form, HCO Form, PCP Switch Form

3.

According to the 'Epic Registration Walkthrough' what are the key targets to hit during Epic registration?

a)

Pacing, Tone, Emphasis

b)

Patient ID, Insurance Card, Consent Forms

c)

SSN, Insurance - Health Plan, CIN., Uploading Consent Forms, Care Team Assignment, Peer Assignment

d)

Medical Records Request, PCP Switch, Service Enrollment

4.

What are two important types of assignments mentioned for Epic?

a)

Southbay Binder and HIA Pitch

b)

Medical Case Management and Housing Navigation

c)

PCP and PA conversation screening

d)

Care Team and Programs and Services

5.

What should we update as soon as there are any changes?

a)

Patient Address and Phone Number

b)

PCP, ECM Provider

c)

Smartsheets, Canvass

6.

If you encounter a snafu, when should you ask for help/support?

a)

Immediately

b)

7-10 Business Days

c)

3 years

d)

Until your error is captured by a supervisor/manager

7.

Why is it important to assign yourself to the patient's Programs and Services/Care Team?

a)

Authorization Approvals from Coordinators

b)

HIA employees will know who to contact about the patient.

c)

So the patients can be added to your caseload

d)

All of the Above