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WorksheetsJSM 101 demo
Total questions: 5
Worksheet time: 3mins
Name
Class
Date
1.
What is the new IT Portal called?
a)
Dessert
b)
ServiceNow
c)
Digital
d)
Pulse
2.
What's the best place to navigate on the portal to report an issue?
a)
I need access
b)
I need help
c)Google
d)
I need to offboard someone
3.
Click the best option on different ways to contact IT to get support?
a)Email
Lendlease New JSM digital Portal/
Phone/
b)
Phone
c)Email
d)
AI bot
4.
Where do I check the status of all my tickets in JSM?
a)
ServiceNow
b)
Request dashboard on new JSM Digital Portal
c)
Emails
d)
Pulse
5.
What are the valid business services you can find on JSM?
a)
AI & Automation
b)
Application software management
c)
Websites
d)
Printers
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