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HR Management Quiz

Total questions: 243

Worksheet time: 2hrs 2mins

Name
Class
Date
1.

The typical simulated tasks include

a)

all of correct

b)

management games

c)

the in-basket

d)

leaderless group discussion

2.

The advantage of the graphic rating scale method is that; it is

a)

an ongoing basis evaluation

b)

ends up with predetermined rating figures

c)

avoids central tendency and biases

d)

simple to use

3.

The quantitative process of job evaluation does not include

a)

grading jobs

b)

ranking jobs

c)

non of above

d)

classifying jobs

4.

The HR department of the company can create ‘advisory’ relationship through:

a)

hiring authority

b)

Staff authority

c)

Line authority

d)

all of correct

5.

The evaluation of internal and external workforce in the HR planning process helps to identify. . .

a)

Strengths, opportunities, and threats.

b)

Strengths, difficulties, conditions, and threats.

c)

Strengths, weaknesses, opportunities, and threats.

d)

Strengths, weaknesses, and threats.

6.

Employees abroad supply services or having outside vendors that the company of own employees previously did in-house is known as

a)

alternative staffing

b)

offshoring

c)

outsourcing

d)

all of correct

7.

The first step of the performance appraisal process is. . .

a)

Forming the appraisal policy.

b)

Building performance criteria and standards for each position.

c)

All are incorrect.

d)

Measuring actual performance.

8.

The advantage of the BARS system is (Behaviorally Anchored Rating Scale)

a)

providing behavior anchors

b)

simple to use

c)

ends up with predetermined rating figures

d)

avoids central tendency biases

9.

From a negative view of HR department, effort HR is seen as. . .

a)

Strongly linking employees, managers, and business performance.

b)

Seldom linking employees, managers, and business performance.

c)

Strongly linking employees and business performance.

d)

Effectively linking employees, managers, and business performance.

10.

The validity test that focuses on comparing test scores of ready existing employees to measure their job performance, is

a)

criterion validity

b)

predictive validity

c)

content validity

d)

concurrent validity

11.

The ranging and grading salary into just few levels is called

a)

competency model

b)

less branding

c)

skill-based pay model

d)

broad banding (pp sd một số ít các vị trí lương cao thay vì nhiều vị trí lương thấp)

12.

Task is defined as. . .

a)

Obligation to perform certain tasks and duties. (Responsibilities)

b)

All are correct.

c)

Work segment composed of several tasks that are performed by an individual. (Duty)

d)

Distinct, identifiable work activity composed of motions.

13.

The training effects that are to be measured consist of...

a)

learning

b)

all of correct

c)

behavior

d)

reaction

14.

Realistic job preview is viewed as. . .

a)

A balanced view of advantages, demands, expectations, and challenges in an organization.

b)

A balanced view of advantages, demands, expectations, and challenges in a job.

c)

A balanced view of advantages, demands, expectations, and challenges in an organization or a job.

d)

All are incorrect.

15.

The term "job enrichment" means:

a)

reforming and analyzing the job

b)

assigning additional activities to workers

c)

redesigning jobs of workers

d)

moving workers from one job to the other

16.

An evaluation process of employee performance, in comparison to set standards is called

a)

counseling

b)

design of evaluation

c)

compensation

d)

performance appraisal

17.

The Job rotation means...

a)

all of incorrect

b)

redesigning jobs of workers

c)

moving workers from one job to the other

d)

assigning additional activities to workers

18.

In job classification the group that contains jobs with similar difficulty level is called

a)

classes

b)

combine ratings

c)

rank jobs

d)

grades

19.

Which kind of plans that forecast for the immediate HR needs of an organization?

a)

All are correct

b)

Long-range plans

c)

Intermediate-range plans

d)

Short-range plans

20.

Determining the type of people, which a company needs for the job is referred as...

a)

Job descriptions

b)

Job specification

c)

Job analysis

d)

all of correct

21.

The paid employees insurance by employers is the futile part of...

a)

paid counseling

b)

direct financial payments

c)

salary increments

d)

non-direct financial payment

22.

Re-designing a business process, in getting more efficient and effective result, known as

a)

redesigning jobs of workers

b)

moving workers from one job to the other

c)

reengineering

d)

assigning additional activities to workers

23.

When the rating of employee trait biases its performance on other traits, it is called

a)

narrow effect

b)

all of incorrect

c)

halo effect

24.

Organisation culture has the influence on. . .

a)

Service quality.

b)

All are correct.

c)

HR strategic planning.

25.

An outline of the chain of command and reporting relationships in the form of chart, is stated in...

a)

process management

b)

production unit

c)

Process chart

d)

Organization chart

26.

An integral part of the feedback process is

a)

coaching and development support

b)

goal alignment

c)

ongoing performance monitoring

d)

direction sharing

27.

Job analysis is a must for employees...

a)

training

b)

performance appraisal

c)

compensations

d)

all of correct

28.

An aim of performance appraisal is to

a)

hire the employee

b)

fire the employee

c)

counsel the employee

d)

motivate the employee

29.

In big five model, conscientiousness is tendency to be ...

a)

assertive

b)

autonomous

c)

unconventional

d)

achievement

30.

In big five models, extraversion is tendency to be ...

a)

autonomous

b)

unconventional

c)

assertive

d)

achievement

31.

In big five models, agreeableness is the tendency to be...

a)

trusting

b)

sociable

c)

compliant

d)

sociable & compliant

32.

Each band in broadbanding contains

a)

wide range of jobs

b)

lesser range of job

c)

unspecified job description

d)

only one type of job

33.

In surveying the market, a way to know what others are paying, is known as

a)

equity survey

b)

salary survey

c)

market survey

d)

motivation survey

34.

Providing continuous learning, training and help to employees for expansion of horizon is

a)

job training

b)

lifelong learning

c)

job rotation

d)

programmed learning

35.

The term job enlargement means:

a)

redesigning jobs of workers

b)

all of incorrect

c)

assigning additional activities to workers

d)

moving workers from one job to the other

36.

The comparison of on the job behavior before and after training programs can be classified as

a)

measuring results

b)

measuring learning

c)

measuring reaction

d)

measuring behavior

37.

The relationship between the value of job and the average salary paid for the job is called

a)

salary curve

b)

job description curve

c)

wage curve

d)

job evaluation curve

38.

The salary surveys are used for monitoring and maintaining

a)

compensation equity

b)

internal equity

c)

external equity

d)

collective equity

39.

Which responsibility an HR manager must be in charge of regarding interviewing and selection?

a)

Train other managers in conducting selection interviews

b)

Review reference information

c)

Advise HR department of job openings

d)

Do final interviewing and hiring where appropriate

40.

Which responsibility a line manager must be in charge of regarding interviewing and selection?

a)

Check references

b)

Provide feedback to HR department on hiring/rejection decisions

c)

Train other managers in conducting selection interviews

d)

Develop legal and effective interview techniques

41.

The job analysis information can be collected through...

a)

observation

b)

all of correct

c)

interviews

d)

questionnaires

42.

In performance management, the main feature of performance management is to

a)

planning incentives

b)

comparing performance with goals

c)

comparing sales figures from last year

d)

increase salary

43.

The performance management is always

a)

goal-oriented

b)

sales oriented

c)

all of incorrect

d)

performance-oriented

44.

A process of making workers highly skilled, with the help of on-the-job training and formal learning is...

a)

job rotation

b)

job instruction learning

c)

apprenticeship training

d)

off-the-job training

45.

The importance of performance appraisal is expressed via some elements such as...

a)

clarifying work results that the organization needs

b)

identifying the aspects that the employees need to improve

c)

all are correct

d)

providing feedback of work to employees

46.

The organizational development consists of ..

a)

change toward empowerment

b)

action research

c)

applying behavioral knowledge

d)

all of correct

47.

A category, testing the learned skills and principles, known as

a)

measuring results

b)

measuring behavior

c)

Measuring reaction

d)

measuring learning

48.

Advantages of online training include. . .

a)

High flexibility.

b)

Frequently updated training content.

c)

Time and cost saving.

d)

All are correct

49.

The impact of human resources management is significant in the aspect of....

a)

All are correct.

b)

Cost control.

c)

Quality control.

d)

Customer service.

50.

Human resources (HR) as a core competency means . . .

a)

The unique capability that creates high value in which an organization excels.

b)

The differentiation between an organization and its competitors.

c)

The key determinant of competitive advantage.

d)

All are correct.

51.

Which recommendations should be considered when there is excess manpower?

a)

Do not recruit new employees

b)

Use temporary manpower

c)

Hire third-party employees

d)

Increase working hours

52.

Which recommendations should be considered when there is a shortage of manpower?

a)

Cut down staff

b)

Reduce working hours

c)

Voluntary Turnover

d)

Create flexibility at work

53.

Human resource management is the process of..

a)

Appraising and compensating employees

b)

all of correct

c)

Training employees

d)

Acquiring employees

54.

Information that can be used to evaluate applicants for selection include. . .

a)

Past achievements.

b)

Average length of time at old companies

c)

All are correct.

d)

Academic level.

55.

When the ratings are collected from supervisors, customers, and peers, considered as

a)

360-degree feedback

b)

350-degree feedback

c)

180-degree feedback

d)

240-degree feedback

56.

A plan, offering a 75% based salary along with 25% incentives is classified as

a)

non-commission plan

b)

noncompetitive plan

c)

competitive plan

d)

combination plan

57.

The first step in the appraising process is

a)

interview session

b)

training session

c)

feedback session

d)

defining the job

58.

An enterprise Incentive Management system includes

a)

planning compensation

b)

managing compensation

c)

analyzing compensation

d)

all of correct

59.

The duties of HR manager and staff functions consist of

a)

Directing the tasks of people

b)

all of correct

c)

Assisting line manager

d)

implementing the policies

60.

Factors that affect the effectiveness of recruitment include. . .

a)

All are correct.

b)

Business strategies.

c)

Recruitment responsibilities and goals.

d)

Labor force population.

61.

The competency-based pay plan is more

a)

tenure oriented

b)

evaluation oriented

c)

person-oriented

d)

job oriented

62.

The second step in the HR planning process is. . .

a)

HR forecasting.

b)

Evaluation of internal and external workforce.

c)

Formulation of HR strategies and plans.

63.

An alternation ranking method is often classified as

a)

what you are measuring

b)

what are the set standards

c)

how you are measuring performance

d)

the rule of performance appraisals

64.

An advantage of the alternation ranking method is that it

a)

ends up with predetermined rating figures

b)

is simple to use

c)

avoids central tendency and biases

d)

provides behavior anchors

65.

A list, consisting of job duties and responsibilities, part of

a)

Job specification

b)

all of correct

c)

Job analysis

d)

Job descriptions

66.

HR analytics is defined as. . .

a)

An evidence-based approach to making HR decisions on the basis of qualitative techniques.

b)

Specific measures tied to HR performance evaluation.

c)

Specific measures tied to HR performance indicators.

d)

An evidence-based approach to making HR decisions on the basis of quantitative tools and models.

67.

Labor force population is defined as. . .

a)

All persons who are actually evaluated for selection.

b)

All individuals who are available for selection if all possible recruitment strategies are used.

c)

Subset that is available for selection using a particular recruiting approach. (Applicant population)

d)

All are incorrect.

68.

Preparing for future means. . .

a)

Collecting and analyzing information about what is happening and what has happened to prepare for the future.

b)

Collecting and analyzing information about what is happening and what has happened to produce reports.

c)

Collecting and analyzing information about what is happening to make plans for the future.

d)

Collecting and analyzing information about what has happened to prepare for the future.

69.

Steps involved in employer’s movement for performance management is

a)

strategic planning

b)

all of correct

c)

appraisal issues

d)

total quality

70.

The evaluation of trainee reaction to a training program is classified as

a)

measuring learning

b)

measuring reaction

c)

measuring results

d)

measuring behavior

71.

A method for HR forecasting which involves the collection of experts opinions is. . .

a)

Delphi technique.

b)

Nominal group technique. (yêu cầu experts phải gặp face-to-face)

c)

Regression analysis.

d)

Simulation modeling.

72.

Determining the duties and characteristics of positions in staffing, known as..

a)

Job analysis

b)

all of correct

c)

Job specification

d)

Job descriptions

73.

The human resource department plays/serves as

a)

training department only

b)

line authority

c)

advisory role

d)

hiring department only

74.

The pay strategies of company for learning organizational employee skills not included

a)

time based pay

b)

pay for knowledge

c)

all of correct

d)

skill-based pay

75.

Analyzing and identifying specific skills, needed for specific job is called

a)

task analysis

b)

competency model

c)

all of correct

d)

need analysis competency model

76.

Providing step-by-step training and enlisting job of basic tasks is

a)

off-the-job training

b)

job rotation

c)

job instruction training

d)

apprenticeship training

77.

All incentive plans (kế hoạch khuyến khích cho nv vì nỗ lực hoặc tăng hiệu suất lao động) focused on

a)

tenure

b)

skills

c)

particular knowledge

d)

performance

78.

The total profit and rate of return is classified as

a)

ability of employer to pay

b)

ability of employer to grow

c)

ability of employer to train employees

d)

ability of employer to hire

79.

The package of salary, incentives and fringe benefits designed in a way to motivated the employees is known as

a)

performance appraisal

b)

aligned reward strategy

c)

aligned compensation strategy

d)

HR strategy

80.

One of the advantages of telework is. . .

a)

Perceived lack of control and physical monitoring.

b)

Possibility of working more hours.

c)

Improved productivity and the need for less work space.

d)

Income tax laws.

81.

The roles of human resources management (HRM) are divided into the areas of. . .

a)

Property management and Evidence-based management.

b)

Operation and Employee Advocate.

c)

Administration and Strategic Management.

d)

Administration, Operation, Employee Advocate and Strategic Management.

82.

The disadvantage of graphic rating scale is

a)

central tendency

b)

bias

c)

halo effect

d)

all of correct

83.

Questions that can be used to identify challenges of training include some examples such as. . .

a)

How to assess the effectiveness of training programs?

b)

All are correct.

c)

Is there a need for training?

d)

Who needs training?

84.

The qualitative or quantitative information for maintaining or changing performance is the part of

a)

appraisal system

b)

performance feedback

c)

appraisal feedback

d)

performance appraisal

85.

One of the advantages of internal recruiting is that:

a)

The process can motivate employees for greater performance.

b)

All are correct.

c)

Individuals not promoted may experience morale problems.

d)

Some managers may resist having employees promoted to their departments

86.

The rates are placed in percentage in performance categories is followed in

a)

graphic rating scale method

b)

alternation ranking method

c)

forced distribution method

d)

paired comparison method

87.

The strategic role of HR focuses on...

a)

Clerical administration and record keeping

b)

Future business needs

c)

Legal paperwork and policy implementation

d)

Implement needed programs

88.

The process of classifying, ranking jobs and assigning points to jobs is called

a)

pay grading

b)

job grading

c)

job ranking

d)

job evaluation

89.

Which workflow detailed picture is called:

a)

process management

b)

organization chart

c)

production unit

d)

process chart

90.

The reporting relationship and working conditions related to a job is stated in...

a)

all of correct

b)

Job specification

c)

Job description

d)

Job analysis

91.

While writing job description, the major functions or activities are written in...

a)

all of correct

b)

job title

c)

Job summary

d)

responsibilities and duties

92.

External recruiting sources include.......

a)

Media sources

b)

Employment agencies

c)

Job fair and creative recruitment

d)

All are correct

93.

Human resource management is defined as. . .

a)

The establishment of an informal system in an organization for managing human resources.

b)

The establishment of an informal system in an organization for managing human resources to reach organizational goals.

c)

The establishment of a formal system in an organization for managing human resources to reach organizational goals.

d)

The establishment of an informal system in an organization for recruiting human resources effectively.

94.

Concurrent validity is measured when...

a)

There is consistency across different interviewers

b)

An employer tests current employees and correlates the scores with their performance ratings

c)

Test results of applicants are compared with subsequent job performance

d)

There is consistency within one interviewer

95.

Contingent workers are

a)

Not full-time employees, but temporary or part-time workers for a specific period of time and type of work

b)

Full-time workers

c)

Part-time workers who are employed permanently

d)

Full-time employees as well as temporary or part-time workers for a specific period of time and type of work.

96.

One of the positive views about the HR department is that...

a)

HR department is too bureaucratic, detail-oriented, costly, and comprised of naysayers.

b)

HR department protects corporate assets against many legal issues.

c)

HR department is more concerned about the activities than results.

d)

All are correct

97.

The role of human resources management in the current era can be viewed as...

a)

Data analyst

b)

Collaborator

c)

Brand builder

d)

All are correct

98.

In the new approach of job pay rates, the employers are focusing on

a)

Employee’s family name

b)

Employee’s competency

c)

Employee’s performance

d)

Employee’s equity

99.

The easiest performance appraisal interview is

a)

satisfactory-promotable interview

b)

satisfactory-not promotable interview

c)

unsatisfactory-correctable interview

d)

unsatisfactory-uncorrectable interview

100.

One of the advantages of Management by Objectives (MBO) is that

a)

it avoids central tendency and biases

b)

it provides ongoing basis evaluation

c)

it jointly agreed performance objectives

d)

it provides behavioral anchors

101.

A rating scale which enlists traits and performance values is called

a)

in-house development

b)

management by objectives

c)

alternation ranking method

d)

graphic rating scale method

102.

The educational level of an executive is classified as

a)

compensation capital

b)

human capital (vốn nhân lực)

c)

working capital

d)

size of working capital

103.

Unemployment rate is affected by...

a)

Decreased consumer spending

b)

Decreased need for new employees due to developments in technology

c)

All are correct

d)

Increased business competition

104.

Responsibilities of functional departments in recruitment include...

a)

Make the final decision based on the advice of the human resources department

b)

Welcome the candidate

c)

Check resume information and references

d)

Organize a health check program

105.

Which factor among the following is considered as a weakness of the internal workforce?

a)

Global expansion

b)

Economic uncertainty

c)

Technological advances

d)

Lack of talent pipeline

106.

The relationship section of the job description defines whom would you

a)

supervise

b)

report to

c)

work with

d)

all of correct

107.

The "effective negotiation" is included in...

a)

business management

b)

all of incorrect

c)

interpersonal competencies

d)

personal competencies

108.

The method in which the problem to be solved is described for employees is called...

a)

job rotation

b)

action learning

c)

lifelong learning

d)

case study method

109.

Providing new employees with basic information regarding background is

a)

employee orientation

b)

employee training

c)

all of correct

d)

all of incorrect

110.

Which factor among the following is an example of internal training?

a)

all are correct

b)

on-the-job training

c)

teleconferencing

d)

educational leave

111.

The process of identifying, assessing, and developing leadership is called

a)

Employment planning

b)

Human resource planning

c)

all of correct

d)

Succession planning

112.

The competency-based job analysis means defining the job in terms of...

a)

behavioral competency

b)

measurable competency

c)

observable competency

d)

all of correct

113.

While writing a job description, the job title is written in the section of...

a)

all of incorrect

b)

job identification

c)

job summary

d)

responsibilities and duties

114.

The technique, involving the trainees to act on the role of specific person in real situation is

a)

behavior modeling

b)

in-house development center

c)

all of correct

d)

role playing

115.

Adding "Incentives" to the job is included in

a)

Extrinsic motivation

b)

Intrinsic motivation

c)

Outsourced motivation

d)

In-house motivation

116.

Career planning and development is an example of

a)

Human process intervention

b)

HRM intervention

c)

Techno structural intervention

d)

Strategic intervention

117.

The first step in establishing pay rates is to

a)

fine-time pay rates

b)

conduct salary survey

c)

price each pay grade

d)

group similar job

118.

The first step in training process is..

a)

instructional design

b)

evaluate

c)

need analysis

d)

implement

119.

Sources of performance appraisal include. . .

a)

Team members rating each other.

b)

Supervisors rating their employees.

c)

Employees rating themselves.

d)

All are correct

120.

Objectives of HRM include. . .

a)

Employee satisfaction enhancement.

b)

All are correct.

c)

Generation of positive motivation.

d)

Effective use of HR

121.

The personal qualities and traits required for job is stated in..

a)

job specification

b)

job analysis

c)

all of incorrect

d)

job descriptions

122.

The ranking of all the employees, measuring a specific trait such as communication is measured in

a)

alternation ranking method

b)

graphic rating scale method

c)

management by objectives

d)

paired comparison method

123.

The ranking of all the employees measuring a specific trait by making pairs of employees is called

a)

graphic rating scale method

b)

management by objectives

c)

alternation ranking method

d)

paired comparison method

124.

A method, executive of strengths and weaknesses are being questioned by an external consultant, known as

a)

executive coach

b)

in-house development center

c)

behavior modeling

d)

role play

125.

The reward of performance must have some value for the employee, an example of

a)

de-expectancy

b)

valence (giá trị tâm lý)

c)

instrumentality

d)

expectancy

126.

Which of the following factors is related to the internal environment of an organization?

a)

Social factors

b)

Political changes

c)

Economic climate

d)

Organisational culture

127.

The transformation of human resources management (HRM) since the 1990s until now is that. . .

a)

HRM acts as a support department for other departments in salary matters, record keeping, organizing outdoor events, etc.

b)

HRM plays a role in linking human resources with the organization's strategy.

c)

All are correct.

d)

HRM performs more professional tasks such as job design and employee satisfaction research.

128.

The first stage of the on-the-job training process is. . .

a)

Providing the trainees with practice.

b)

Presenting the information.

c)

Preparing the trainees.

d)

All are correct

129.

Which factor among the following is an example of HR metrics about staffing?

a)

Number of positions filled

b)

Total HR staff

c)

The average tenure of employees

d)

Positions filled internally

130.

Which factor among the followings is an example of HR metrics about development?

a)

Annual turnover rate

b)

Cost per hire

c)

Positions filled internally

d)

HR-to-employee ratio

131.

The compensation for top executive jobs is largely based on

a)

job complexity

b)

all of correct

c)

ability of employer to pay

d)

human capital executive

132.

The expectancy chart is a graph to show a relationship between

a)

tasks performance and time utilized

b)

test scores and job performance

c)

all of correct

d)

none of all

133.

A personnel plan requires a forecast of ..

a)

supply of inside candidates

b)

personnel needs

c)

supply of outside candidates

d)

all of correct

134.

Each unit made by a worker to be paid is considered as

a)

salary increments

b)

time-based pay

c)

promotion

d)

performance-based pay

135.

The management of performance ensures:

a)

discontinue improvement

b)

performance reviews

c)

promoted improvement

d)

continuous improvement

136.

The basic approach in the performance of employee compares with their current performance to

a)

performance in last job

b)

set standards

c)

performance in previous years

d)

all of incorrect

137.

Bonus are the part of

a)

Payroll

b)

Indirect financial payments

c)

Direct financial payment

d)

Counseling

138.

Which functions are performed by the HR department?

a)

HR strategic planning

b)

Benefits package

c)

Talent management

d)

All are correct

139.

The HR plans of any organization do NOT INCLUDE:

a)

Training and development plans

b)

Production plans

c)

Personnel plans

d)

Compensation plans

140.

Which of the following pieces of health and safety legislation is mainly concerned with the handling of hazardous materials?

a)

Manual handling

b)

COSHH

c)

RIDDOR

d)

HASAWA

141.

The accident book is a legal document that does what?

a)

Details risk assessments and safety rules.

b)

Records the details of an accident in the workplace

c)

Lists the first aid requirements of the workplace

d)

Describes how businesses should deal with an accident

142.

What does RIDDOR stand for?

a)

Reporting of Information on Diseases and Dangerous Occurrences

Risk

b)

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations

c)

Risk of Injuries, Diseases and Dangerous Occurrences Regulations

d)

Risk of Injury, Diseases and Dangerous Occurrences Reporting

143.

Risk management concerns include ...

a)

Data security

b)

Natural disasters

c)

Protecting against workplace violence

d)

All of the above

144.

The type of practice in learning which considers the performance of trainees of all the duties and tasks related to job is classified as

a)

active practice

b)

spaced practice

c)

massed practice

d)

spatial practice

145.

The training effects that are to be measured consist of

a)

reaction

b)

learning

c)

behavior

d)

All of the above

146.

Considering the forecasting periods, the plans that are for the tenure of one to five years are classified as

a)

intermediate plans

b)

long term plans

c)

short term plans

d)

All of the above

147.

Why should accidents in the workplace be reported?

a)

To prevent a similar accident in the future.

b)

Reduce levels of paperwork

c)

Check whether staff are carrying out their duties or not.

d)

To enable staff to learn from their mistakes.

148.

The information type whose main focus is on employee's specific behaviors, leads to success of job is classified as

a)

results based information

b)

coaching based information

c)

trait based information

d)

behavior based information

149.

An evaluation process of employee's performance, in comparison to set standards is called

a)

performance appraisal

b)

counselling

c)

compensation

d)

design of evaluation

150.

The ranging and grading salary into just few levels is called

a)

Broad banding

b)

Competency model

c)

Less branding

d)

Skill based pay model

151.

Determining the type of people, which a company needs for job is referred as.

a)

job descriptions

b)

job analysis

c)

job specifications

d)

job rotation

152.

The type of interviews which considers the standardized questions that must be asked to all the applicants, short listed for testing are classified as

a)

less structured interviews

b)

unstructured interviews

c)

structured interviews

d)

cognitive interviews

153.

Some organizations are using virtual online communities to screen possible hires. All of the following are potential aspects of using avatars and a virtual setting that are different from traditional recruiting methods EXCEPT

a)

protected class applicants could mask their status by creating an avatar with

"traditional" characteristics

b)

applicants may be more relaxed in responding to recruiters' questions

c)

more tech-savvy applicants would have advantages over less technologicallyskilled applicants

d)

virtual reality interviewing could replace traditional selection methods in coming years

154.

Compensation and benefits managers in almost all organizations face a major and growing concern regarding the cost of

a)

equalization of pay between men and women

b)

incentive pay for hourly employees

c)

health-care benefits

d)

outsourcing to lower-wage countries

155.

 The technique in which the employees repeat their actions to get positive reward and avoid actions resulting negative consequences is classified as

a)

confirmation

b)

reinforcement

c)

technical modeling

d)

active modeling

156.

Forecasting approach that used judgement from experts and managers is called___

a)

quantitative approach

b)

qualitative approach

c)

empirical approach

d)

judgemental approach

157.

How to balance if there is shortage in employee supply?

a)

utilize overtime

b)

layoff

c)

offer early retirement

d)

job freezing

158.

An alternation ranking method is often classified as

a)

"what you are measuring"

b)

"what are the set standards"

c)

"how you are measuring performance"

d)

"the rule of performance appraisals"

159.

Lack of a fit between the person and the job is most likely to result from

a)

mistakes in evaluating the person's KSAs

b)

improper employee training

c)

negligent hiring

d)

a lack of a positive company "brand" that attracts qualified applicants

160.

The qualitative or quantitative information for maintaining or changing performance is the part of

a)

performance feedback

b)

performance appraisal

c)

appraisal system

d)

appraisal feedback

161.

The performance appraisal error effect created when rater gives more preferences to recent appraisals while appraising employees' performance is classified as

a)

recency effect

b)

primacy effect

c)

central tendency error

d)

rater bias

162.

Which factor is included in effective management system?

a)

Organizational commitment

b)

Training and communication

c)

Policies, discipline and record keeping

d)

All of the above

163.

What are the safe systems of work (SSOW) , provided by an employer, designed to do?

a)

They only help make the job quicker.

b)

They only help to stop employees from having accidents.

c)

They only help stop employees and all others from having accidents.

d)

They only help prevent visitors from having accidents.

164.

Which of these is the purpose of recruitment?

a)

Make sure that there is a match between cost and benefit

b)

Help increase the success rate of the selection process by reducing the number of visibly underqualified or over qualified job applicants.

c)

Help the firm create more culturally diverse work - force

d)

None of the above

165.

Since Human Resources is important to all managers, which of the following is NOT a personnel's mistake that a manager wants to make while managing?

a)

Waste time with useless interviews

b)

Hire the wrong person

c)

Have your people not doing their best

d)

Experience low turnover

166.

The compensation for top executive job is largely based on

a)

Job complexity

b)

Employer's ability to pay

c)

Executive's human capital

d)

All of the above

167.

Work Design is concerned with the _____ of work system in any type of organisation or institution

a)

Study

b)

Design

c)

Study and design

d)

Management

168.

The kind of interview in which the several interviewers are involved at the same time in interviewing the job applicant is classified as

a)

directive interview

b)

non-directive interview

c)

panel interview

d)

stress interview

169.

Human capital refers to...

a)

Education of firm's workers

b)

Training of firm's workers

c)

Skills and expertise of firm's workers

d)

All of the above

170.

Employee surplus means

a)

production is increasing

b)

production is decreasing

c)

worker is more than work

d)

work is more than worker

171.

The reward of performance that must have some value for employee, is an example of

a)

expectancy

b)

instrumentality

c)

valence

d)

de-expectancy

172.

Sources of performance appraisal exclude_

a)

Team members rating each other

b)

Employees rating themselves

c)

Family members rating each other

d)

Supervisors rating their employees

173.

The step in employee training in which the trainees utilize all the knowledge learned in training sessions, on the job is classified as

a)

transfer of training

b)

development of training

c)

regularity of training

d)

all of the above

174.

The training which is done through the feedback among employees and interactions between coworkers is classified as

a)

informal training

b)

formal training

c)

on the job training

d)

off the job training

175.

Methods to prevent accidents and occupational diseases include...

a)

Safety design and precautions

b)

Investigate and research

c)

Training

d)

All of the above

176.
a)

external and internal audit

b)

Formulating a new direction

c)

Formulating strategies

d)

Implement the strategies

177.

Low cost foreign competition, classified as

a)

potential opportunities

b)

potential threats

c)

potential strengths

d)

potential weaknesses

178.

The ‘corporate strategy’ does not include

a)

diversification

b)

consolidation

c)

cost leadership

d)

vertical integration

179.

The statement by Wal-Mart “Save money, Live better” is pointing its business strategy as

a)

Consolidation

b)

Horizontal integration

c)

Cost leadership

d)

all of above

180.
a)

Achievement of strategic goals

b)

Organizational performance

c)

Emergent employee behaviors

d)

all of above

181.

The measure of ‘cost effectiveness’ among employees is the part of

a)

HRD culture

b)

Business linkage score

c)

HRD competence score

d)

HRD system maturity score

182.

A company that controls market by offering same products as of competitors, considered as

a)

diversification

b)

vertical integration

c)

horizontal integration

d)

geographic expansion

183.

The dimension which measures the competency of company’s top management to lower level employees is

a)

HRD systems maturity score

b)

HRD competence score

c)

HRD culture

d)

Employee linkage score

184.
a)

mission statement

b)

strategic goals

c)

vision statement

d)

all of above

185.

The scale is used in ‘HRD’ scorecard consists of

a)

5-point scale

b)

10-point scale

c)

4-point scale

d)

none of above

186.
a)

3

b)

4

c)

5

d)

6

187.
a)

marketing plan

b)

financial plan

c)

personnel plan

d)

production plan

188.
a)

HRD culture

b)

Business linkage score

c)

HRD competence score

d)

HRD system maturity score

189.

The intended directions and actions are stated in

a)

mission statement

b)

strategic goals

c)

vision statement

d)

none of above

190.
a)

supervisor and subordinates

b)

top management

c)

departmental managers

d)

all of above

191.
a)

potential opportunities

b)

potential threats

c)

potential strengths

d)

potential Weaknesses

192.

In the quantitative measure, employee’s turnover and training hours, called

a)

human resource metrics

b)

evidence based management

c)

high performance work system

d)

competitive advantage

193.
a)

time consuming

b)

large capital is needed

c)

large pool of human capital is required

d)

both A and B

194.
a)

potential opportunities

b)

potential threats

c)

potential strengths

d)

potential weaknesses

195.
a)

Strategic planning

b)

Strategic fit

c)

Corporate strategy

d)

Competitive strategy

196.
a)

competitive strategy

b)

corporate level strategy

c)

functional strategy

d)

none of above

197.
a)

HR scorecard

b)

digital dashboard

c)

strategy map

d)

all of above

198.
a)

potential opportunities

b)

potential Threats

c)

potential Strengths

d)

potential Weaknesses

199.
a)

Strategic planning

b)

Corporate plan

c)

Strategy

d)

all of above

200.
a)

market penetration

b)

market development

c)

product development

d)

both a and b

201.
a)

HR scorecard

b)

HR digital dashboard

c)

both A and B

d)

none of above

202.
a)

long term plan

b)

short term plan

c)

Both A and B

d)

none of above

203.
a)

strategic plan

b)

corporate plan

c)

budgeting

d)

both A and B

204.

The situation in any organization which occurs when women fails to make promotion for top management positions is classified as

a)

glass ceiling

b)

glass floor

c)

initiation ceiling

d)

none of above

205.
a)

primacy ratio

b)

regression ratio

c)

matrix ratio

d)

Compa-ratio

206.
a)

salary compression

b)

incentive compression

c)

aligned reward strategy

d)

bonuses compression

207.
a)

descriptive bargaining

b)

union bargaining

c)

collective bargaining

d)

distributive bargaining

208.
a)

fair day’s work

b)

unfair day’s work

c)

incentive rate

d)

systematic soldiering

209.
a)

succession planning

b)

compensation management

c)

learning management systems

d)

e-recruiting

210.
a)

benchmark jobs

b)

salary survey

c)

permanent job

d)

temporary job

211.
a)

phased retirement

b)

preretirement counseling

c)

honoring experience

d)

modifying selection procedure

212.
a)

straight piecework

b)

proportional piecework

c)

dis-proportional piecework

d)

variable piecework

213.

The dimension of culture which refers to preference of people about unstructured and structured situations is classified as

a)

certainty followers

b)

uncertainty avoidance

c)

certainty non-avoidance

d)

uncertainty follower

214.
a)

external equity

b)

internal equity

c)

compensating equity

d)

collective equity

215.
a)

promotions

b)

transfers

c)

reality shock

d)

managing retirements

216.
a)

responsibility

b)

task

c)

duty

d)

both A and C

217.
a)

action research

b)

customer research

c)

marketing research

d)

human research

218.
a)

human process intervention

b)

techno structural interventions

c)

strategic intervention

d)

HRM interventions

219.
a)

Line manager

b)

HR manager

c)

Staff manager

d)

all of above

220.
a)

results

b)

experience

c)

skills

d)

knowledge

221.
a)

organizational databases

b)

job posting

c)

job transfers

d)

all of the above

222.

The methods used to control the cost of health care benefits includes

a)

a. deferred vesting plans

b)

b. increased co payments

c)

c. deferred contribution plans

d)

both B and C

223.
a)

tell-and-listen

b)

tell- and-sell

c)

problem solving

d)

all of above

224.
a)

structured only

b)

unstructured only

c)

both structured and unstructured

d)

none of above

225.
a)

mediation

b)

arbitration

c)

ratification

d)

conciliation

226.
a)

unfreezing stage

b)

moving stage

c)

refreezing stage

d)

all of above

227.
a)

early retirement window plan

b)

employee stock ownership plan

c)

cash balance plan

d)

severance pay plan

228.
a)

procedural justice

b)

distributive justice

c)

primacy justice

d)

recency justice

229.
a)

illegal bargaining items

b)

mandatory bargaining items

c)

voluntary bargaining items

d)

involuntary bargaining items

230.
a)

total quality

b)

appraisal issues

c)

strategic planning

d)

all of above

231.
a)

auto sales dealers

b)

school administrators

c)

lawyers

d)

both A and B

232.
a)

ethnocentric allowances

b)

mobility premiums

c)

hardship allowances

d)

Foreign Service premiums

233.
a)

social

b)

non artistic

c)

investigative

d)

enterprising

234.
a)

regression planning

b)

succession planning

c)

training and staffing

d)

assessment planning

235.
a)

reaction evaluation step

b)

results evaluation step

c)

learning evaluation step

d)

behavior evaluation step

236.

In Lewin organization change process, the introduction of new attitudes and behaviors is included in

a)

unfreezing stage

b)

moving stage

c)

refreezing stage

d)

nonmoving stage

237.
a)

strike

b)

picketing

c)

boycott

d)

impasse boycott

238.
a)

employee stock ownership plan

b)

ownership option

c)

stock option

d)

trading options

239.
a)

longer span of time

b)

shorter span of time

c)

resetting salary schedules

d)

self-managing teams

240.
a)

communicating line authority

b)

staff authority

c)

communicating company’s higher-level goals

d)

communicating future HR policies

241.
a)

minus five to plus five

b)

minus one to zero

c)

zero to plus one

d)

minus one to plus one

242.
a)

massed confirmation

b)

spaced confirmation

c)

spatial confirmation

d)

immediate confirmation

243.
a)

management game

b)

action learning

c)

lifelong learning

d)

case study method