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20250717 ITSS

Total questions: 10

Worksheet time: 2mins

Name
Class
Date
1.

How many GSK locations are covered by GSG ITSS?

a)

59

b)

69

c)

79

d)

89

2.

What is the progress percentage for Q1 & Q2 2025 planned initiatives?

a)

24%

b)

34%

c)

44%

d)

54%

3.

Name one component of IT Service Portfolio Management?

a)

Change Management

b)

Service Request Management

c)

Knowledge Management

d)

Service Portfolio

4.

What are the three main components of the GSK Technology Architecture 1.0? (select all 3 correct answers)

a)

Workplace

b)

Storage

c)

Compute

d)

Portfolio

5.

Name TWO elements within the "Workplace" category of the technology architecture

a)

Hardware

b)

Techware

c)

Brainware

d)

Modern Workspace

6.

What are the TWO primary components of "Compute" in the Technology architecture?

a)

VMWare

b)

Server

c)

Virtualization

d)

Internet

7.

How many IT Governance Initiatives for 2025 shown on this presentation?

a)

4

b)

7

c)

14

d)

17

8.

How many main categories in an IT Monthly Standard Report?

a)

6

b)

5

c)

4

d)

3

9.

Why do we need IT Standard Monthly Report & New Ways of Working (select 2 right answers)

a)

Reduces duplication of efforts

b)

So we have the information needed when audited

c)

My boss asked me to create this

d)

Supports efficient data retrieval and knowledge transfer

10.

How many risk level in ITSS Risk Management Framework

a)

5

b)

4

c)

3

d)

1 is enough