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Worksheetsruston_pennington_79402
Total questions: 86
Worksheet time: 2hrs 58mins
What job category would be responsible for maintaining the hardware for network connections, such as routers, hubs, servers, and switches?
cybersecurity
software development
IT management
IT infrastructure
IT support
What job category would be responsible for maintaining a MySQL database?
(a)
What job category would be responsible for responding to reports of unauthorized network access:
cybersecurity, software development, IT management, IT infrastructure, IT support, and data management?
(a)
What job category would be responsible for creating a new commercial video editing program?
cybersecurity, software development, IT management, IT infrastructure, IT support, and data management
(a) would facilitate communication between corporate higher-ups and employees in technical roles. cybersecurity, software development, IT management, IT infrastructure, IT support, and data management
What job category would assist other employees when they encounter a technology issue that prevents them from doing their job(s)?
What skills are required for a cybersecurity job?
What skills are required for a software development job?
What are some skills required for an IT management job?
What skills are required for an IT infrastructure job?
What skills are required for an IT support job?
What are some skills required for a data management job?
Based on your knowledge of these different role categories, which one would you enjoy the most? Why?
How can a peripheral device be connected to a computer?
USB
Bluetooth
Phone connector
All of the above
Which peripheral device is used to print documents or pdfs?
Scanner
Printer
Copier
Camera
Which peripheral device is used to input keystrokes?
Printer
Mouse
Keyboard
Camera
Which peripheral device is used to output audio?
Keyboard
External hard drive
Speakers
Mouse
Which peripheral device is used to capture video?
Monitor
Mouse
Camera
External hard drive
What is the name given to a device that is "ready to go" without needed the user to install additional software?
Good-2-go
Plug-and-play
NID (No Install Device)
None of the above
Which is not an example of a peripheral device?
Monitor
Camera
Motherboard
Keyboard
Which is an example of a peripheral device?
External Hard Drive
Solid-state Hard Drive (SSD)
Hard Disk Drive (HDD)
None of the above
Which peripheral device is used to select items?
Scanner
External hard drive
Mouse
Printer
Which peripheral device installation does not require a network connection?
IP Connection
Plug-and-play
Web-based configuration
None of the above
Which registered jack is commonly known as the ethernet port?
RJ-11
RJ-18
RJ-32
RJ-45
Which registered jack is commonly known as the telephone jack?
RJ-11
RJ-18
RJ-32
RJ-45
______ uses short-wavelength UHF radio waves ranging from 2.402 GHz to 2.48 GHz.
NFC
Bluetooth
WiFi
All of the above
Which USB can have speeds up to, but not exceeding, 5 Gbps?
USB 2.0
USB 3.0
USB 3.1
USB 4.0
Which of the following is an input-output interface?
Lightningbolt
FireWire
MacBUS
USB
Thunderbolt 3 can reach speeds up to ______.
10 Gbps
20 Gbps
40 Gbps
80 Gbps
Which of the following can be used to connect a monitor to a computer?
VGA
HDMI
DVI
All of the above
Which of the following is not a video output interface?
VGA
HDMI
DVI
Ethernet
Which interface supports daisy chaining of devices?
USB
FireWire
HDMI
VGA
Which of the following interfaces is known for its high-speed data transfer?
VGA
HDMI
Thunderbolt
Ethernet
Which interface is typically used for connecting printers?
USB
HDMI
VGA
DVI
What does VGA stand for?
Video Graphics Array
Virtual Graphics Adapter
Visual Graphics Array
Video Graphics Adapter
Which of the following is a wireless interface?
Bluetooth
HDMI
USB
VGA
What is the primary function of DVI?
Audio output
Video output
Data transfer
Power supply
When a computer breakdowns down, what could be the cause?
Hardware
Software
Both hardware and software
Neither hardware nor software
Which of the following is the first step in troubleshooting?
Research
Identify the problem
Establish a theory
Establish an action plan
Which of the following should NOT be done during the troubleshooting process?
If the problem is a large one, break it down into smaller problems
If the problems are small ones, combine them into one larger problem
Duplicate/replicate the problem, if possible
Question users about what seemed to happen
Which of the following can be used to determine a solution to problems?
Internet forums
Previous tickets
Private knowledge bases
All of the above
When testing solutions you should ______.
test thoroughly
ignore errors
skip steps
assume correctness
Once the solution is implemented, users are good to continue working.
True
False, functionality must be verified
False, users must be reprimanded for causing the problem
False, once a computer has problems, it can't be used again
What is the final step in the troubleshooting methodology?
A. Document the solution
B. Identify the problem
C. Establish a theory of probable cause
D. Test the theory to determine cause
Which of the following does NOT need to be inspected if the computer fails to turn on?
The power supply
The outlet
Tracks on the motherboard
None of the above
Which is not a step of the troubleshooting methodology?
Attempt to fix multiple problems at the same time
Implement the solutions or escalate as necessary
Establish a theory of probable cause
Establish a plan of action to resolve the problem and identify potential effects
Which is not a part of the Identify the Problem step?
Gather information
Question users
Identify symptoms
Considering multiple theories of solutions
Which of the following is NOT a type of network topology?
Mesh
Bus
Checkerboard
Ring
A ______ network is when every device is connected to every other device.
mesh
checkerboard
hybrid
star
What is another name for a star network topology?
Pentagon
Hub-and-spoke
Blast
Wheel
Which of the following is the single point of failure for a star network topology?
If any device fails, they all lose network connectivity
If the central device fails, they all lose network connectivity
When updating any device, all devices must be reconfigured
All of the above
A ______ topology is when an entire network is connected to one single cable.
blast
ring
star
bus
Which network topology is the best for customization?
Mesh
Hybrid
Checkerboard
Star
In a peer-to-peer network, a single server controls the network for all the devices.
True
False
A _____ is a network on a corporation's campus or a school/university's campus.
MAN
PAN
CAN
SAN
A _____ is designed to be used with large storage centers for data.
SAN
WAN
PAN
DAN
A _____ is a close proximity network that is usually specific to a certain room.
WLAN
LAN
NAN
PAN
A _____ covers a large area, typically composed of two or more LANs connected.
SAN
PAN
FAN
WAN
Which protocol uses port number 80?
FTP
HTTP
SMTP
DNS
What is the port number for the Secure Shell (SSH) protocol?
21
22
23
25
Which protocol operates on both TCP and UDP and uses port number 53?
DHCP
DNS
HTTP
SMTP
What is the port number for the Simple Mail Transfer Protocol (SMTP)?
23
25
110
143
Which protocol uses port numbers 20/21?
RDP
FTP
HTTP
IMAP
What is the purpose of a naming system for IP addresses?
To encrypt web traffic
To assign IP addresses automatically
To name devices on a network
To synchronize clocks between machines
Which protocol is used for sending and receiving email messages?
SMTP
FTP
HTTP
DHCP
What does SSL encryption do for web traffic?
Makes it faster
Encrypts it for security
Assigns IP addresses
Synchronizes clocks
Which protocol allows remote log-in securely over unsecure networks, typically for CLI?
FTP
SSH
HTTP
SMTP
Match the following functions with their corresponding server types.
To send emails
Email server
To store and manage databases
Database server
To encrypt web traffic
Web server
To assign IP addresses
DHCP server
________is used when speed is the primary importance, such as real-time video
conferencing, streaming audio and video, Voice Over IP (VOIP), music, and online games.
TCP
UDP
User Datagram Protocol (UDP) is an example of a connectionless protocol. Because UDP does not support a three-way handshake while establishing a network connection, it is referred to as an unreliable or best-effort protocol.
What is the protocol for network traffic used today?
Firewall
ISP
TCP/IP
Arpanet
POP(3) port #
111
135
143
110
What port allows for time synchronization on all network devices and services?
FTP
LDAP
RDP
NTP
NTP (Network Time Protocol) uses port _.
123
32
33
185
Match the following protocols with their port number
FTP
20/21
SMTP
25
POP3
110
IMAP
143
NTP
123
Match the following protocols with their port number
RDP
3389
SFTP
22
SSH/Telnet
22/23
DNS
53
HTTP/HTTPS
80/443
What is the safest way to secure your private data?
Updating your software
Backing up your data
Encrypting your data
Using a strong password
What should you look for in a website URL to ensure it has SSL encryption?
It starts with 'http://'
It has a green address bar
It has a padlock icon
It ends with '.com'
Why is it important to update your software regularly?
To improve device speed
To get new features
To save storage space
To patch security vulnerabilities
What percentage of Indian internet users have weak passwords for their online accounts?
11%
32%
25%
50%
What is a crucial component of your broader system security plan?
Using a VPN
Creating strong passwords
Regularly clearing browser history
Investing in antivirus software
What was the original purpose of the Internet?
Gaming
Online shopping
Information sharing among researchers
Entertainment and social media
Which protocol replaced the Host-to-Host protocol in 1983?
FTP
HTTP
SMTP
TCP/IP
What does ICANN stand for?
Internet Corporation for Assigned Numbers and Names
Internet Corporation for Assigned Names and Numbers
International Corporation for Assigned Names and Numbers
Internet Council for Assigned Names and Numbers
Who are credited as the founders of privacy law?
Peter Steiner and Priscilla Regan
Samuel Warren and Louis Brandeis
Lawrence G. Roberts and Vint Cerf
Tim Berners-Lee and Marc Andreessen
What is Personally Identifiable Information (PII)?
A social media platform
Information that can be used to identify a person
A type of computer virus
A method of encrypting data
