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9C ES Revision Test Unit 1 & 2

Total questions: 100

Worksheet time: 1hrs 8mins

Name
Class
Date
1.
What is non-verbal communication
a)
communicating with someone by using gestures
b)
Getting messages across with facial expressions
c)
Using your body language to convey something to someone else
d)
All of the above
2.
Which of these is NOT an example of a verbal communication skill
a)
The speed of our speech
b)
Eye contact
c)
Language used
d)
Volume of speech
3.
The loudness or softness of the speaker's voice
a)
rate
b)
pitch
c)
volume
d)
posture
4.

What is verbal communication?

a)

gestures, facial expressions, and body positions

b)

use of language

5.

Communication without words is called

a)

Silent speaking

b)

Verbal communication

c)

Nonverbal communication

d)

Interpersonal communication

6.
When you speak, your listener gets messages from...
a)
What you say and your vocabulary
b)
How you look and your words
c)
What you say, how you act, and your accent
d)
What you say, how you act, and how you look
7.
Non verbal language includes facial expressions, gestures, eye contact and ________.
a)
laughing 
b)
appearance
c)
posture
d)
all of the above 
8.

Examples of correctly using speech and volume skills include...

a)

Giving the right info, speaking at the right volume, and articulating your words.

b)

Speaking softly, use long pauses, and positive facial expressions.

c)

Keep eye contact, speaking loudly, and using the right language.

d)

Hold your head high, yell all your words, and keep your eyes closed.

9.

Juan is drumming his fingers on the table while his mother gives him directions for cleaning the house. This gesture communicates

a)

worried

b)

impatience

c)

contempt

d)

disgust

10.

Mr. Jones is stroking his chin while talking to his Science class. What is he communicating?

a)

Anger

b)

Fear

c)

Contempt

d)

Trying to make a decision

11.

When asked if she was cheating during the test by her teacher, Kim looks down at the floor. What is her body language communicating?

a)

fear

b)

sadness

c)

guilt

d)

concealing something

12.

John bites his fingernails but only in the presence of his coach. What is his body language communicating?

a)

sadness

b)

insecurity

c)

fear

d)

anger

13.

Which of the following is a barrier to communication?

a)

Message is not clear

b)

Not listening

c)

Lack of language skills

d)

All of the above

14.

Facial expressions, posture and eye contact are all skills in ....?

a)

verbal communication

b)

anti-verbal communication

c)

post-verbal communication

d)

non-verbal communication

15.
Non-verbal communication can stand-alone by itself and it is not linked to verbal cues.
a)
True
b)
False
16.
Communication is always a ___ way process.
a)
one
b)
two
c)
three
d)
four
17.
Communication is the process of sending and receiving messages 
a)
true 
b)
false
18.
Making eye contact is a form of body language.
a)
TRUE
b)
FALSE
19.

The process of exchanging thoughts and messages between two or more people is the definition of...

a)

Eye Contact

b)

Communication

c)

Conflict

d)

Communion

20.

What type of language listed below is considered to always be unacceptable? Select ALL that apply.

a)

Persuasive

b)

Judgmental

c)

Informative

d)

Assumptive

e)

Sexist

21.

WHAT IS THE PROCESS OF EXCHANGING INFORMATION AND MEANING BETWEEN INDIVIDUALS OR GROUPS CALLED

a)

COMMUNICATION

b)

NEGOTIATION

c)

PERSUASION

d)

PRESENTATION

22.

WHICH OF THE FOLLOWING IS AN EXAMPLE OF NON-VERBAL COMMUNICATION

a)

SPEAKING

b)

WRITING

c)

USING HAND GESTURES

d)

SEND AN EMAIL

23.

WHAT DOES ACTIVE LISTENING INVOLVE

a)

INTERRUPTING THE SPEAKER

b)

FOCUSING ON YOUR RESPONSE

c)

AVOIDING EYE CONTACT

d)

PAYING ATTENTION AND UNDERSTANDING THE SPEAKER

24.

WHICH OF THE FOLLOWING IS AN EXAMPLE OF WRITTEN COMMUNICATION

a)

HAVING A CONVERSATION

b)

SENDING A TEXT MESSAGE

c)

MAKING A PHONE CALL

d)

ATTENDING A MEETING

25.

WHAT IS EMPATHY

a)

UNDERSTANDING AND SHARING THE FEELINGS OF OTHERS

b)

CONVINCING OTHERS TO AGREE YOUR POINT OF VIEW

c)

IGNORING THE EMOTIONS OF OTHERS

d)

ALL OF THE ABOVE

26.

WHAT ARE INTERPERSONAL SKILLS

a)

SKILLS USED IN COMMUNICATION

b)

SKILLS USED IN NON VERBAL COMMUNICATION

c)

SKILLS USED IN ONE-ON-ONE INTERACTIONS

d)

SKILLS USED IN PUBLIC SPEAKING

27.

WHICH COMMUNICATION SKILL INVOLVES EXPRESSING IDEAS EFFECTIVELY THROUGH WRITING

a)

VERBAL COMMUNICATION

b)

NON VERBAL COMMUNICATION

c)

LISTENING SKILLS

d)

WRITTEN COMMUNICATION

28.

WHICH COMMUNICATION SKILL INVOLVES USING BODY LANGUAGE AND FACIAL EXPRESSIONS

a)

VERBAL COMMUNICATION

b)

NON VERBAL COMMUNICATION

c)

LISTENING SKILLS

d)

WRITTEN COMMUNICATION

29.

NON VERBAL CUES INCLUDE

a)

EYE CONTACT

b)

OPEN ARMS

c)

NODDING

d)

ALL OF THE ABOVE

30.

WHICH OF THE FOLLOWING IS A BARRIER TO COMMUNICATION

a)

MESSAGE IS NOT CLEAR

b)

NOT LISTENING

c)

LACK OF LANGUAGE SKILLS

d)

ALL OF THE ABOVE

31.

LISTENING TO SOMEONE'S OPINION MEANS YOU HAVE TO CHANGE YOUR BELIEFS

a)

TRUE

b)

FALSE

32.

WHICH OF THESE IS NOT A COMMUNICATION SKILL

a)

LAUGHING

b)

SWIMMING

c)

ASKING QUESTIONS

33.

IF YOU WANT TO COMPLAIN, WHAT'S THE BEST WAY TO BEHAVE

a)

STAY CALM, STICK TO YOUR POINT

b)

GET VERY ANGRY

c)

GET READY TO CRY

34.

IF YOU NEED TO MAKE A PHONE CALL FOR INFORMATION WHAT COULD YOU DO BEFORE CALL

a)

PREPARE YOUR QUESTIONS

b)

BRUSH YOUR TEETH

c)

MAKE A COFFE

35.

YOU HAVE A DISCUSSION WITH A FRIEND ABOUT POLITICS. YOU DON'T AGREE WITH THEM. WHAT SHOULD YOU DO

a)

CHANGE THE SUBJECT

b)

SAY WHAT YOU BELIEVE

c)

GET ANGRY WITH YOUR FRIEND

36.

Which of the following is a barrier to communication?

a)

Message is not clear

b)

Not listening

c)

Lack of language skills

d)

All of the above

37.

Good listening skills include:

a)

a message, a sender, and a reveiver.

b)

labeling, cultural sensitivity, and talking slowly.

c)

verbal message, written communication and a receiver

d)

showing interst, hearing the message, and not interrupting

38.

The way we sit, our facial expressions and body

language show __________ communication.

a)

Non- Verbal

b)

Physical fitness

c)

Stress

d)

None

39.

Communication without words is called

a)

Silent speaking

b)

Verbal communication

c)

Nonverbal communication

d)

Interpersonal communication

40.
Which of these is NOT an example of a verbal communication skill
a)
The speed of our speech
b)
Eye contact
c)
Language used
d)
Volume of speech
41.

From the image the brain’s ability to make sense of what

we see through our eyes is _______.

a)

Visual Perception

b)

Prejudice

c)

Feelings

d)

Communication

42.

Sharing of information between two or more individuals or within a group to reach a common understanding is known as.

a)

skills

b)

communication

c)

self management

d)

all of the above

43.

The skills that are essential for effective communication are ________.

a)

good reading & writing,

b)

speaking & listening

c)

None of the above

d)

All of the above

44.
The listener participates fully in the communication process in ______ listening. 
a)
active
b)
passive
c)
impatient
d)
unaware
45.

________ skills are those skills which are needed

to speak and write properly.

a)

Communication

b)

Life

c)

Soft

d)

Social

46.

Asking about honest feedback, gathering personality traits, think about daily interactions are related to which of the following skills?

a)

responsibility skills

b)

adaptability skill

c)

time management skills

d)

self awareness skills

47.

I am aware of what I like and dislike as well as my strengths and challenges. What is this called ?

a)

Self-Awareness

b)

Self-Regulation

c)

Social Awareness

d)

Social Management

48.

(a)   is defined as feelings, emotions, or desires that move a person to take action.

49.

Self Management is an important Life skill.

a)

True

b)

False

50.

Locus of control means

a)

degree to which you perceive control over a situation being internal or external

b)

it refers to a belief about your own ability to deal with events and challenges.

c)

it is your general feeling of self worth.

51.

Self esteem means

a)

your general feeling of self worth

b)

it refers to a belief about your own ability to deal with event and challenges.

c)

none of the above

52.

Improving your self management skills

a)

Builds your confidence

b)

Helps in making friends

c)

None of these

53.

___________ refers to a belief about your own ability to deal with events and challenges.

a)

self confidence

b)

self efficacy

c)

self monitoring

54.

self management skills do not involve:

a)

Manage emotions

b)

Manage inanimate objects

c)

manage situations

55.

general feeling of self worth is known as :

a)

self confidence

b)

self esteem

c)

None of the above

56.

Which of the following is not a self management skills?

a)

Rational ability

b)

Personal quality

c)

None of the above

57.

Which of the following is not a self management skills?

a)

Rational ability

b)

Personal quality

c)

None of the above

58.

Which of the following shows your ability to participate as a member of a team?

a)

Interpersonal skill

b)

communication skill

c)

none of the above

59.

__________ is the extent to which you base your behaviour on cues from other people and situations.

a)

self monitoring

b)

self esteem

c)

Both (a) and (b)

60.

general feeling of self worth is known as :

a)

self confidence

b)

self esteem

c)

None of the above

61.

self management skills do not involve:

a)

Manage emotions

b)

Manage inanimate objects

c)

manage situations

62.

Three broad areas influenced by self management skills do not include:

a)

Rational ability

b)

Personal qualities

c)

Communication skills

63.

___________ refers to a belief abut your own ability to deal with events and challenges.

a)

self confidence

b)

self efficacy

c)

self monitoring

64.

Improving your self management skills

a)

Builds your confidence

b)

Helps in making friends

c)

None of these

65.

Locus of control means

a)

degree to which you perceive control over a situation being internal or external

b)

it refers to a belief about your own ability to deal with events and challenges.

c)

it is your general feeling of self worth.

66.

Self esteem means

a)

your general feeling of self worth

b)

it refers to a belief about your own ability to deal with event and challenges.

c)

none of the above

67.

Which of the following shows your ability to participate as a member of a team?

a)

Interpersonal skill

b)

Communication skill

c)

None of these

68.

_________ is the extent to which you base your behavior on cues from other people and situations

a)

Self-monitoring

b)

Self-esteem

c)

Both (a) and (b)

69.

General feeling of self-worth is known as:

a)

Self-confidence

b)

Self-esteem

c)

None of the above

70.

Self-management skills do not involve

a)

Manage emotions

b)

Manage inanimate objects

c)

Manage situations

71.

Improving your self management skills:

a)

Builds your confidence

b)

Helps in making friends

c)

None of these

72.

Taking initiatives reflects your positive personal qualities.:

a)

True

b)

False

73.

Self Management is an important Life skill.

a)

True

b)

False

74.

What is self management?

a)

Letting your emotions take control of you

b)

Controlling your thoughts, behavior, and emotions.

c)

Not having choices

d)

Postponing Things

75.

Why is setting goals important?

a)

Plans help us make sure we reach our dreams.

b)

To reach your dreams, you have to have a plan.

c)

Goals help us to decide how to live our life.

d)

All of the these.

76.

What does time management mean ?

a)

To use time effectively and appropriately.

b)

To use non-verbal communication.

c)

To express ideas clearly.

d)

To complete tasks in an appropriate manner.

77.

Which of the following are advantage of Dressing appropriately ?

a)

It boosts self confidence

b)

Draws attention of others

c)

Leaves better impression on other

d)

All of the above

78.

Grooming is a term associated with _______________________

a)

Time Management

b)

Problem Solving

c)

Neat and Clean Appearance

d)

Goal Setting

79.

Choose example of Time Management

a)

Nakul Gets up late in the morning and often reaches late to school

b)

Nisha is punctual, plans and act according to her schedule

c)

Amit spent a lot of time in playing and does not complete his homework

d)

Rohan is always busy in studying and does not play games at all

80.

A damaged reputation would be considered a (n)

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

81.

Great customer service would be considered a (n)

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

82.

External factors that a company may be able to take advantage of would be listed under

a)

Threats

b)

Opportunities

c)

Strengths

d)

Weaknesses

83.

When your competitors have access to better channels of distribution, that would be considered a(n)

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

84.

What is self-confidence ?

a)

Integrity of character

b)

An individual's belief in their capacity to execute behaviors necessary to produce specific performance attainments

c)

The belief in yourself and your abilities

d)

Independent of outside force or influence

85.

How is confidence built ?

a)

Taking the first step

b)

Face yourself

c)

Eat healthily

d)

Learn to accept failure

86.

Where does positive energy come from?

a)

optimism

b)

pessimism

87.

Believing in yourself and your abilities means that you are__________.

a)

serious

b)

patient

c)

gentle

d)

confident

88.

Facing your fears can build your self confidence ?

a)

True

b)

False

89.

Which of these is a way to improve your Self confidence ?

a)

Making fun of others.

b)

Act normal, don't change anything.

c)

Stop comparing yourself to others.

d)

Stop trying to do hard things.

90.

What is self-management?

a)

Self-management is the ability to juggle multiple tasks at once.

b)

Self-management is the process of outsourcing decision-making to others.

c)

Self-management is the act of avoiding all responsibilities.

d)

Self-management is the ability to regulate and control one's own emotions, thoughts, and behaviors in different situations.

91.

Why is self-management important?

a)

Self-management leads to decreased productivity

b)

Self-management is important for taking control of actions, emotions, and behaviors.

c)

Self-management is only important for others, not oneself

d)

Self-management has no impact on personal growth

92.

Give an example of a self-management skill.

a)

Conflict resolution

b)

Event management

c)

Time management

d)

Public speaking

93.

How can setting goals help with self-management?

a)

Setting goals provides direction, motivation, focus, and a sense of accomplishment.

b)

Setting goals results in increased stress and anxiety.

c)

Setting goals decreases motivation and productivity.

d)

Setting goals leads to confusion and lack of focus.

94.

What are the benefits of being organized in self-management?

a)

Decreased productivity, increased stress, reduced focus, and inefficient goal achievement.

b)

Improved productivity, reduced stress, enhanced focus, and efficient goal achievement.

c)

Limited time management, lack of prioritization, scattered attention, and unproductive habits.

d)

Chaotic work environment, lack of motivation, disorganized thoughts, and unattainable goals.

95.

Explain the concept of time management in self-management.

a)

Avoiding distractions is not a key aspect of time management in self-management

b)

Time management in self-management is the practice of efficiently organizing and planning how to divide your time between specific activities. It involves prioritizing tasks, setting goals, creating schedules, avoiding distractions, and being disciplined with time allocation.

c)

Time management is not important in self-management

d)

Self-management involves only setting goals without considering time allocation

96.

How can self-awareness contribute to self-management?

a)

Self-awareness hinders self-management by preventing individuals from reflecting on their actions.

b)

Self-awareness contributes to self-management by providing the necessary insights and understanding for individuals to effectively control their emotions, behaviors, and actions.

c)

Self-awareness contributes to self-management by encouraging individuals to ignore their thoughts and feelings.

d)

Self-awareness leads to self-management by causing individuals to lose control of their emotions and behaviors.

97.

Discuss the role of self-discipline in self-management.

a)

Self-discipline is not important in self-management

b)

Self-discipline leads to burnout in self-management

c)

Self-discipline is only needed in short-term goals for self-management

d)

Self-discipline is essential for maintaining consistency, overcoming obstacles, and achieving long-term success in self-management.

98.

What are some strategies to improve self-management skills?

a)

Multitasking excessively

b)

Setting specific goals, prioritizing tasks, creating a schedule or to-do list, practicing time management, learning to delegate tasks, improving communication skills, taking breaks to avoid burnout, and seeking feedback for self-improvement.

c)

Avoiding communication with others

d)

Ignoring deadlines and tasks

99.

How can stress management be a part of self-management?

a)

By isolating oneself from others

b)

By ignoring stress completely

c)

By incorporating techniques such as mindfulness, time management, setting boundaries, and seeking support.

d)

By eating unhealthy foods

100.

What is self management?

a)

Letting your emotions take control of you

b)

Controlling your thoughts, behavior, and emotions.

c)

Not having choices

d)

Postponing Things

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