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MA05_4210

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What does a hospital learn when it realizes that discharge delays are linked to pharmacy wait times and lack of transport home?

a)

That more standardized forms should be used at check-out

b)

That different parts of care are more connected than they seem

c)

That transport vendors need clearer contracts to ensure reliability

d)

That pharmacists and discharge staff should meet weekly to coordinate schedules

2.

Why might a clinic involve food banks, transport services, and shelters in managing chronic illness?

a)

Because it shifts social responsibilities away from medical teams

b)

Because it recognizes health outcomes depend on more than clinical care

c)

Because partnerships make grant applications more competitive

d)

Because those services can be held accountable for follow-up failures

3.

In what way does including doulas, interpreters, and local health advocates in a prenatal program show ecosystem design?

a)

It ensures smoother intake processes for patients with language barriers

b)

It brings in diverse roles that shape the full care experience

c)

It demonstrates the hospital’s commitment to community consultation policies

d)

It offers support staff a chance to observe clinical decision-making more closely

4.

If a triage tool is added in the ER but wait times remain high due to inpatient bed shortages, what does that imply?

a)

That staff training on the new tool was likely insufficient

b)

That isolated solutions won’t solve system-level issues

c)

That additional triage tools may be needed for off-peak hours

d)

That discharge planning protocols should be updated alongside the tool

5.

What can we conclude when a surgical unit is built without consulting transport or recovery staff, and problems arise later?

a)

That oversight committees should include more representatives

b)

That ignoring other service roles leads to avoidable issues

c)

That planning teams need to document their meetings more thoroughly

d)

That the scheduling and flow of operations should be entirely digitized

6.

A city wants to reduce ER visits by involving nurses, call center staff, and patients in redesigning the system. What does this approach demonstrate?

a)

That leadership is ensuring buy-in from all user groups

b)

That good design considers every voice in the care experience

c)

That cross-sector planning helps reduce communication errors in the future

d)

That creating visibility across departments leads to faster budget approvals

7.

Why might a hospital lab speeding up test results still face delays in care?

a)

Because the record system isn’t user-friendly for physicians

b)

Because improving one area doesn’t fix the whole system

c)

Because there weren’t enough staff trained on how to use the new platform

d)

Because wait times fluctuate based on demand rather than efficiency

8.

What’s the advantage of having pharmacists, caregivers, and dietitians co-design a care program for seniors?

a)

It helps staff explain health routines in more practical ways

b)

It reflects how many different roles influence care

c)

It brings attention to underrecognized team members

d)

It ensures every professional has a voice in the implementation strategy

9.

How does mapping patient movement across ERs, clinics, and peer services support design work?

a)

It tracks which touchpoints need the most funding

b)

It captures how care is experienced across the system

c)

It helps organize patients based on their pathway complexity

d)

It assists policy teams in setting clearer referral benchmarks

10.

If patients are given phones but still struggle with care because of housing and food insecurity, what does this suggest?

a)

That tech-based outreach needs clearer instruction manuals

b)

That real-life needs must be considered in care design

c)

That phone programs should be paired with internet literacy workshops

d)

That access to devices should be conditional on clinical participation