The sponsor has asked you to ensure that all program scope components are planned, estimated, and scheduled well. The sponsor also wants to authorize each piece of the program management plan after the documentation is completed. What is the MOST appropriate response to these requests?

Who should be involved in the preparation of the Program WBS?

One of the program components is having a quality issue. Which of the following would you choose to rectify the issue?

You are in the process of creating a Business Case to justify the necessity to initiate the Program ABC. This program is anticipated to increase the demand for most of the products your organization produces. Which is among below you consider LEAST for creating your Business Case in this program?

Strategic alignment comprises the alignment of the program management plan and its supported objectives to organizational strategy. Obtaining this strategic alignment involves having a risk management strategy that ensures effective management of any risk that can cause the Program to be out of alignment with organizational strategy. Such a risk management strategy includes (Select 2 answers)

You are assigned to another program during the definition phase. You form the program team by defining the resources of the component management requirements. Which of the following is an initial step needed to evaluate the alignment of the available resources with the needs of the program?

Your program is in the closing phase. Your sponsor has asked to implement new standards in your program. Your components managers are against implementing the standards as it would not add any value to the program and negatively impact the schedule. What will you do as a program manager

Which program will be selected solely based on a three-year ROI?

You are managing a program in your organization to develop a system for automotive distributors. Your organization decided to establish this program to keep up with competitors in this area and increase its market share. In a meeting with your Board of Directors, the board announced that the organization had acquired a competitor with an established and highly regarded program in the same domain. As the program manager, what your next step should be?

Which earned value (EV) analysis technique measures the cost of completing the remaining work against the remaining budget?

Mark executes a program that has the main objective of coming up with a car that can drive on the road and water. During the program phase-gate review, the program governance board found that the program benefits have deviated from the original plan. What decision should be taken by the governance board?

In your program, you have critical and scarce resources problems. As a program manager, what will help you to prioritize the components?

Your Program team is nearing the completion of the delivery phase; only a few activities are yet to complete. What is the last activity you perform in the program delivery phase?

Program infrastructure development is performed to investigate, assess, and plan the support structure to assist the program in achieving its goals. The primary purpose of program infrastructure development is two-fold. It establishes both the management and technical resources of the program and its components. This infrastructure refers to personnel and program-specific tools, facilities, and finances used to manage the program. Inputs to Program Infrastructure Development activities are?

You are managing a program to construct the shopping mall in your town. Your program includes 10 projects. There are changes in the environmental factors; hence you want to align the program with the organization's strategic plan through -

One source of key information as you develop your program charter is to prepare?

If a program has a To Complete Performance Index (TCPI) of 0.90, What does this infer?

The projects within a program have just finished initial risk identification, analysis of the risks, and planning the responses. Contingency reserves have been established at the project and program levels. How frequently should the program manager review the project-level risks during the program?

You are managing a program with 30 stakeholders; 6 of them are identified as 'key stakeholders' because you need their deep involvement for the program's success; some of the key stakeholders are remotely located, and English is not their first language. You know that all of them have different expectations and aware of the importance of communicating with them and managing their expectations effectively; you want to make sure you use adequate tools and techniques. What is the MOST appropriate list of Tools and Techniques for this purpose?

You are appointed as a Program Manager for the new program, which is expected to bring process improvements across the Organizational level. Your sponsor has asked you to create a Program charter for your program. Which of the following must the Program Charter contain, at a minimum?

During the program delivery phase, external environmental and economic factors negatively impacted the program's intended benefits, making it unviable to continue. You did your best to protect the program from these negative influences of external changes, but management decided to terminate the program. What will you do first as a program manager in this situation?

You are performing Earned Value Reporting for your project. The project's CPI is 0.9, and the budget at completion is one thousand dollars. What is the estimated cost at completion?

You have had several issues with your program. Each one was analyzed and assigned to an owner. Often the issue resolution has resulted in a need to decide, communicate the decision to those affected, and perform additional work beyond identified in the program work breakdown structure (PWBS). For each issue, your next step is to?

A large program needs to be completed by 31st December; you realized that few mandatory changes are required to be implemented. How will you react as a Program Manager?

Your Organization Vice president would like to review why the program has been started. Which document will you give as a program manager?

A rehabilitation program has been put in place for a community that was affected by natural calamities. The program is funded by the International Red Cross and several nongovernmental organizations and trusts. What kind of reporting and communication is most appropriate for this program?

As a program manager, you are responsible for facilitating and resolving inter-project risks, issues, and constraints. You want to ensure that your components remain aligned with strategic directives and the business case. This is done as part of your work on which of the following program management activity.

The sponsor has asked for a change in the program scope, but you are not convinced that the change would enhance benefits to the program. How will you handle this issue?

One of the integration tests between the outputs of two projects failed. Both project managers are adamant about saying it is not their fault. Which of the following techniques can help identify the likely remedy for this?

As a program manager for the X Phone program, your stakeholders, and especially the members of your program governance board, have requested an analysis of any opportunities that can be leveraged as you collect and analyze performance on your program. Also, you want to determine whether any adverse impacts must be corrected. How will you deal with this case as a program manager?

A program has entered a cost-reimbursable contract with incentive. The incentive is for lowering baseline costs, and the sharing ratio is 60:40 in favor of the buyer. The baseline cost was $1million, and the cost came in at $900,000. What should be the final payment to the seller (USD) ?

You are the Program Manager of Banking and Financial System initiatives for the Bank of Africa. This bank currently does not have a state-of-the-art PMIS available. What is the primary purpose of a PMIS?

You are managing a program to develop a new energy source when solar power is not available. Working with your core program team and your steering committee, you identify many component projects. Several key projects are underway in your company, and resources will be difficult to acquire for a new program. To determine whether you will use internal or external resources, you should consider?

During the execution of a project that is part of a program, the project manager wants to implement a change that is well within the reserves of the project. In reviewing this change request, what should be the program manager's biggest concern?

A key stakeholder is contacted for a requirement document approval, but he shows no interest. The Program Manager decides to have a friendly, informal discussion with the stakeholder to understand the reason for his lack of interest. During the conversation, the stakeholder expresses his displeasure that two of his key suggestions were not addressed on the program and felt his approval or feedback does not matter since the main requirements are not being captured. What is the best option for the Program Manager in this case?

Working on an exciting program to develop a new glaucoma drug that will not require daily eye drops, you have assembled a core team and have appointed three project managers for the first three projects in this program. The team has become a high-performing team, and your program has only been underway for six months. It will take approximately six-year to complete with the required testing and regulatory approvals. Program outcome will transition to the manufacturing team once the product has been approved to release in the market. How will you ensure this activity is done well?

You have been asked to lead a large program, but you think; you are not adequately qualified and experienced; what should you do as a program manager?

You are in the Program Formulation phase and seek formal acceptance of the program charter from the steering committee. After the committee's sign-off is obtained, you can be assured that.

Your program has successfully completed benefits delivery activities. You are now focused on doing the necessary transition to operations and have completed preparing lessons learned. What will you do next?

You are a program manager of a construction program. You are concerned that the program cannot achieve the expected benefits. Within the above context, what should you do to handle that concern?

Due to environmental & economic factors during the program's performance, it is not viable to continue with the program. You did your best to protect the program from these negative influences of external changes. The program got terminated; what will you do the first thing as a program manager?

A program to launch a new commercial vehicle is almost complete. The design is accepted and has passed through all the mandatory tests and required approvals. The dealerships and service stations are established and trained. A week from launch, you realize that the spares inventory is missing key parts, impacting the launch date. Which of the following is the best way to resolve the problem?

You are managing Program XYZ for the government, which requires you to procure certain products. The government policies are extremely strict in terms of managing procurements. You have performed alternatives analysis like RFI, feasibility studies, trade studies, and market analysis. Your sponsor has called for a meeting and asked you about the activity you are currently performing in your program. What activities are you working in?

Both top-down and bottom-up approaches can be used as the PWBS is developed. The bottom-up approach is desirable because through it?

Anil is a program manager for a complex program with 15 projects running on different continents and in a matrix organization structure. The VP of the Information Technology department threatens to pull resources from the component of the program, saying she does not agree with the program's objectives and it is no longer a priority for her department. You have tried to reason with her earlier, and getting cooperation from her department has always been problematic. What should the program manager do?

A pharmaceutical company has a thriving new drug development program. One of the projects has created a new medicine, which is approaching clinical trials. There is a risk that this medicine causes some side effects. The project does not have sufficient reserves to cover liabilities, nor does the program. The program manager decides to move the trials to a different country where the liability clauses are not so stringent. This requires additional funding, so the change request has gone to the Program Board. How should the board decide?

You are in the program formulation sub-phase and have been authorized to initiate the program. Which document will have key stakeholder considerations?

Tolerances also referred to as margins, are ranges set for programs and components such as cost, schedule, scope, and risk associated with a level of responsibility. The impact of narrow tolerance on the program is?

Component projects can be closed at the end of the project life cycle or when a project is terminated before completing its life cycle. Which of the following statements below is MOST LIKELY to be a reason for terminating a component project before its life cycle has been completed?

A program with many components is about to start. Governance is a concern for the program manager due to the complexity of the components. The program manager is trying to address this by preparing a program governance plan. Which of the following is the LEAST important component of this plan?

The program work breakdown structure (PWBS):

A program manager recently took over a not so going well program after the previous program manager left. Most of the project managers complained that the delays were due to poor estimation of the essential components, which is now behind schedule and cascading the delays to other projects. What should the new program manager do?

A music company based in London is looking for new artists for their latest album and came across a new artist who has recently won a popular reality show on television. The music is of high quality, and there seems to be tremendous potential to create value for the company, though the artist is not very well popular. Which strategy might be most useful in this case?

You are working as a program manager for a government organization. The procurement policies, tools, techniques, responsibilities, source selection criteria are well established because, in the past, there were many allegations from the opposition political party stating that the government department is biased toward some contractors. The input to make or buy analysis?

You have started stakeholder analysis. What is the first step you would complete as a program manager?

Working on a major program to upgrade the software used in your Company's luggage tracking system to make it far easier for the handlers to use and avoid incidents of their losing luggage at times due to mismanagement or handler carelessness. You are facing many challenges as a program manager in this Program. You have seven projects on your Program and expect to add others. One project is about to close. It would be best if you made sure before it does close that -

A program manager is overseeing a large IT implementation across multiple departments. Midway through the program, a key vendor informs the team of a potential risk related to software compatibility issues. What is the most appropriate response?

A program manager anticipates a 50% budget reduction in the forthcoming accounting period due to a difficult economic environment. Which of the following is the best way to ensure that the components are taking necessary measures to cope?

How is program-level risk management different from project-level risk management?

A project which is part of a program had an identified risk, which has now occurred. This will cause a cost escalation of 20K $. How should this be handled within the program?

You are the project manager of a small-size project to advertise a new type of perfume. The project has a budget of $ 520,000 and is expected to last four months. The project is currently ten percent completed and is on schedule. The actual cost is $48,000, and the earned value is $51,000. What is the BAC (Budget at Completion)?

You have received one major change from a key stakeholder. You have documented that change and arranged a meeting with Program team members to have the Impact Analysis for the requested change. Which of the following is least likely to be updated?

When you are closing the contract, what is the first thing you would ensure as a program manager?

During an informal conversation with the program sponsor, one of your project managers said that his project is not in good shape and has serious problems. The sponsor informed you about this problem and is not happy. What should you do as a program manager?

There is an organizational change in a matrix organization; during one of your meetings with the stakeholders from the operation team about the program benefit, some stated the program would require significant changes and were not beneficial to them. What would you do to resolve this issue as a program manager?

In a program involving the development of a new product, the program manager identifies a risk of not meeting regulatory compliance. What should be the first step in managing this risk?

Working as a program manager with several constituent projects in your program, you should work closely with your project managers during component communications planning. The first step in this process would be to?

Your customer does not want to see several reports and having anxiety about the program's progress. What report will you send to help understand that the program is in proper shape and take the appropriate decision whether to continue funding or not on this program?

Which of the following best describes the role of the program manager in benefits management?

Peter has been recently promoted as a Program Manager; Scott, an experienced program manager, has suggested to Peter that the most important task for a Program Manager to be successful is communication with the stakeholders. He explains to Peter that he should communicate the program status to the stakeholders to get regular feedback. How will this help Peter with his program?

You are a program manager of a customer satisfaction improvement program. The tolerance in your program is narrow, so you and your team collaborate to avoid any unexpected problem. What is the effect of the narrow tolerance on your program?

You are a PgMP certified Program Manager, managing a Program having higher visibility to Senior Management. This program is expected to provide more benefits in terms of Organizational revenue. Who is primarily responsible for delivering those Program benefits from an organization perspective?

The traditional system has been replaced with the new program, aligned to the organizational strategic objectives. The operation team does first-level testing/training and walks out of the room, stating many changes for the operation team. What will be your immediate action as a program manager?

The senior management in your organization is trying to identify the total sum of all tangible & intangible elements that exist in the organization. To ease this process, they requested all the project & program managers to provide the necessary supporting information. What is the likely outcome of this?

You are heading the Program evaluation team who is responsible for evaluating and awarding million-dollar procurement. One of the tendering Company's managing directors bidding in this procurement has close tie-ups with you. Hence, you foresee a potential conflict-of-interest situation. What is your next course of action?

You have been appointed as program manager during the closing phase of Program ABC. The initial program manager, most staff members, and the technical team members have moved on to other projects and programs. To ensure all administrative activities are completed. One best practice is to review the.

A construction program frequently needs diesel generators for remote sites where the electricity supply is not available. The program policy is to rent the generator sets rather than buying them. A project manager requested to buy a generator for his project because he would like to have greater control over the availability, specifications, and conditions of use. The other projects are pleased with the renting arrangement. What should you do as a program manager?

Project A has a budget of $400K and is 100% complete; Project B has a budget of $150K and is 90% complete; Project C is worth $400K and is 75% complete. What is the earned value for the overall program?

You are about to move on to the Program Closure phase because all your Program deliverables are completed on time and accepted by the customer and have provided sign–off last week. Today you received a call from your sponsor. He requested to implement a change urgently, which is a regulatory requirement, and failing to implement that change will be a regulatory risk to the organization. What is your next step?

A program is initiated to reduce the energy needs of a chemical refinery. One of the measures is to adopt renewable resources for pre-heating, which reduce the overall energy needs. However, this will lead to an increase in operational costs. How should the program manager handle this?

While evaluating a new project that has come up for chartering, a program manager realizes that it seems to have a valid business driver and will add value to the organization but is not aligned with the current organizational strategy. What should the program manager do?

One of the project managers in your program informed you that he did a comprehensive risk management planning; a new risk has emerged, which has major negative implications for the project. This risk could also affect another project in the program, as it involves a lack of critical resources. Another project manager tells you that he will need the same resource on his project, although he did not consider it during resource planning. In this situation, you should?

In your company, there are two programs. Program Y and Program Z, program manager Y has resigned and will be leaving the organization in few weeks; program team members on Y are extremely disheartened and nervous. Program stakeholders are extremely dissatisfied with the level of communication. Program Z is going well, and all resources are well utilized. You are appointed as program manager Y to resolve the issue. What will be your initial action in this scenario?

As a program manager for an international training company, you are responsible for new product development and maintenance of existing training products. 90% of the development is outsourced to vendors. A process is in place to consistently manage product development, and several contracts are used to control the work and ensure good work is performed. After a contractor reports completing the statement of work in their respective contract, you update contract records in the contract file. Which of the following is not a part of the contract records?

A program for developing new mobile phone models in line with market trends is part of an important portfolio within an organization. After the new models are launched in the market, they are maintained and serviced by the customer service department. The program manager suggests that the maintenance and service for the phones launched through the program should also be an operational part of the program. What is the best justification that the program manager provides for this to the program board?

Karl is in the execution of the Benefits Delivery phase. He knows that the resulting benefits review requires analysis of the planned versus actual benefits across a wide range of factors, but he does not know which item is most important to start with. How can you help him?

Your program team identifies several issues that force you to modify program requirements. Some changes are minor, but one issue requires a program scope change. Your next step is to?

You are developing a program stakeholder engagement plan for your company's program XYZ. As of today, only a few stakeholders have been identified, but you know that many more are still to be identified, including approximately ten subcontractors involved in the program's execution. You have previously worked on another program where the management of stakeholders was poorly performed, and you do not want to see this happen again. To develop the 'best' stakeholder engagement plan for your program, you want to select the most appropriate tool. Among the following options, which one is the tool MOST recommended for developing the stakeholder engagement plan?

You completed a qualified seller list. What is the next step you would do as a program manager to get the solution?

A global technology company specialized in security systems has contracted with a major U.S. Port Authority to provide its employee biometric security system. Employees with access to restricted areas of the ports will be identified via photo-id cards and fingerprints. The company will plan, design, develop, and manage a field test of the system and then assist terminal operations in integrating the biometric components into their access control system. The system will automatically grant or deny access to the restricted areas. Which of the following should the program manager focus on to ensure that any modifications to the program and its projects are effectively addressed?

A pharmaceutical company has a successful new drug development program. One of the projects has created a new medicine, which is approaching clinical trials. A competitor company has learned about this development and has expressed interest in licensing this formula. Who should be involved in making this decision?

Which of the following activities are NOT executed as part of the Benefits Transition phase?

You identified the possibility of several high-impact risks on your current program during a stakeholder meeting. A senior VP was present and immediately announced, "We're looking for 'can-do' people for this program. If you cannot handle it, I'll find someone who can!" What would be the best response to this statement?

The program sponsor of a new manufacturing program is particularly concerned about maintaining high-quality standards throughout the project lifecycle. What initial step should the program manager take to address the sponsor's concern?

As a program manager, you are articulating the boundaries of the program scope. Which of the following will capture the program scope boundaries?

In a global marketing program, the program manager identifies a risk related to cultural differences that could potentially cause miscommunication among international teams. What is the most effective risk response?

You are in the Program initial phase. High-level stakeholder considerations are documented in which document?

You are working on a project to build a bridge. You have reached the planned halfway. The total planned cost at this stage is five hundred dollars. The actual physical work that has been completed at this stage is worth 400$. You have already spent 1000 $ on the project. What is the CPI?

A telecom company has initiated a program to launch 5G services. There are multiple components to this program with complex inter-linkages. The program manager finished writing a program scope management plan. How can the project managers use this plan?

The program sponsor is concerned that the project is falling short of expectations and believes it should be stopped. The program manager is unsure of what to do. Based on this information, what should the program manager do?

No one likes to provide estimates because they may turn out to be incorrect, even if extensive historical information and organizational templates are available to assist in the process. Of the following, which one is the key input to the Estimate Program Costs activity?

A program manager is trying to consolidate the suppliers on a program by merging multiple contracts issued by different projects into a single contract. The program manager has invited existing suppliers as well as some new suppliers to a bidder conference. What is the best description of a bidder conference?

A program has several projects with many interdependencies. One of the senior technical architects in a project made a change to the specifications of one of the deliverables. The other projects are dependent on the original specifications and now need to rework. Who is responsible for solving this problem?

Your organization has just merged with another organization, XYZ. Organization XYZ PMs are using a different scheduling tool than that of your company. How will you resolve the issue as a program manager?

You have determined, after completing trend analysis for your program, that there are some cost overruns in two of the constituent projects, Project X and Project Y. However, there are some potential cost savings in another constituent project - Project Z. What is your BEST course of action to the potential cost savings in Project Z?

As part of the project stage review, you are presenting project performance reports to the stakeholders. The reports show that both cost and schedule variances are favorable for the project. What does this indicate about the current project status?

A program manager and the project managers are working on the resource management plan. One of the difficulties is to figure out which resources are managed at the program level as opposed to the project level. Which is the best set of guidelines to follow to resolve this issue?

Your organization merged with another organization B. Organization B is using different reporting formats. How will you resolve this issue?

An aerospace program with many components is about to start in your organization. Governance is a key focus for the program manager due to the complexity of the components. The program manager is trying to address this by preparing a program governance plan. The timing and who should participate in the phase gate reviews are well documented in the Governance Plan. The output of phase Gate Review?

A program has rolled out a major upgrade to the Enterprise-wide resource planning (ERP) system in a perfume-making company. During the benefits review meeting six months from the roll-out, the IT department claimed that the deployment had been smooth. In contrast, the business claimed it had disrupted the normal business and increased the operational costs. This is MOST likely to be a result of?

Multiple projects in your program are facing quality issues. There are no standard management processes available across the Organizational level. What is the likely action you will take?

During program closure, the program manager recognizes that there is some unspent fund available to the program budget. What is the program manager's next course of action?

You are performing a program in the pharma company about a new drug that is being planned to be released in the market. Once the testing is successful, the program will change the organization's current position in the pharma world. There is a problem with strategic alignment. What will you do next as a Program Manager?

Project A and Project B are part of a program. Project B is dependent on the output of project A. Project A's deliverable has been delayed, which has a severe impact on Project B. Who is responsible for solving this problem?

The details related to a specific schedule and milestone points about when & where the program receives the funding will be available in which artifact?

A program manager and the project managers working on the program are trying to develop the contingency reserve requirements. However, the job is made difficult by the numerous parameters which can change and the wide probability distributions associated with each one. Which of the following tools will be most helpful in determining the overall risk level and hence the reserve requirements for the projects and the program?

There is a lot of confusion about why the program was started in your organization. Stakeholder group A was under the impression that the program was for restructuring the organization. Stakeholder group B was under the impression that the program was to improve customer satisfaction. Stakeholder group C was under the impression that the program was to improve quality standards. Which document would you provide to the stakeholders to have a common understanding among stakeholders?

Errol is managing a program in a complex and uncertain environment. He is looking for the most important item that helps him to respond adaptively to outcomes and information that become available during the program. Which of the following will be most suitable for him?

During the execution of an international logistics program, the program manager identifies a risk of political instability in one of the key countries. What is the best course of action?

Program success criteria documented in the formulation sub-phase are part of which document?

Assume that you are the Program Sponsor for a proposed program for your government agency to prevent any cyber-attacks on their systems. You are meeting with the Agency Administrator and his team to receive approval to initiate this program. At this point before the meeting, you should?

You are the program manager for the XYZ program. You have ten projects & some operational activities within your program. Some of the projects within your program are in the closing stage and have started realizing intended benefits. During this stage, one of your stakeholders has raised concerns that some of the deliverables are not aligned with the expected benefits. You are planning a discussion with that stakeholder. Which document is likely to be updated after the discussion?

You are managing Program XYZ for a manufacturing firm. Program ABC is experiencing severe resource shortfalls, and the executive sponsor is the same for both programs. Your governance board holds an emergency meeting to decide what you can do to assist Program ABC. The board asks you to transfer 7 of your manufacturing engineers to Program ABC and gives you the authority to contract with an outside firm for the engineering support that your program needs. What should you do next?

Your new pharmaceutical program will take advantage of two existing projects that are already underway in your company. This means that you need to assess the.

Being a program manager earlier, you were thrilled to be selected to manage the restructuring initiative. Your previous experience has been helpful because it has demonstrated the importance of a program infrastructure. You have set up specific policies for your program. Each program, though, is different. However, on each Program?

You have been managing Program ABC for three years. The program is officially completed, and the customer has accepted all deliverables. Your next step is to?

Your company wants to implement an ERP (Enterprise Resource Planning) solution, and you are the program manager for this. You have identified the ERP solution; the solution needs to be customized as per your organization's workflow management. What would you do next as a Program Manager?

A program is about to start, and the sponsor has issued the program charter. Which is the LEAST effective way for the program manager and the component managers to utilize the program charter?

You are the program manager to restructure your department within your government agency. The head of the agency informed your sponsor that she wants to change the program's scope, so you will be working to restructure the entire agency instead of just one department. The Agency Administrator felt this change would be beneficial as the agency also has to undergo some funding cuts in the next three fiscal years. As you prepared your stakeholder register, it will help do?

A program has six projects which are up against a tight deadline. The program manager wants to initiate a 7th project that will produce reusable parts that will help reduce time and cost on the six projects. The program manager has appointed a project manager who is demanding a project charter before she can begin. How should the program manager respond in this situation?

You are the program manager for the ABC program. Many projects in this program are behind schedule because of the lack of SME on a particular technology. What is the best course of action?

A program has achieved most of its objectives and is nearing closure. Which of the following represents the most comprehensive list of activities to be performed?

You have a team of 10 members. They started to work together and are learning to trust each other. At which stage are they working?

Company A acquires Company B. But Program Manager of Company B refuses to accept the process and procedures. How would you resolve this issue as Program Manager of Company A?

The outputs of the Program Financial Management plan are?

You must receive the important consignment from the airport authorities. The Customs officer asks for a bribe to hand over the consignment to you. What will you do as a program manager?

A healthcare program involves deploying new medical equipment in various hospitals. The program manager is concerned about the risk of equipment malfunction. What would be the most effective risk management approach?

You are a Program Manager for a Process Improvement Program on effective utilization of resources in an organization. As Program Manager, you successfully manage your Program through Steering committee reviews. You had a meeting with your CEO and briefed her about the benefits of PWBS. Which of the following will you not cover in your briefing with the CEO?

After you had been assigned to manage an important program in your organization, one stakeholder objected to initiate the program until the program feasibility study is developed. Which of the following is not considered a reason for the organization to have a feasibility study?

While preparing the Program WBS, a member of the program team wondered if the "other work" should be included. What is the best way to address the question?

You are the Project Manager for an infrastructure project. The project BAC (Budget at Completion) is $60,000, and you have spent $27,000 so far in delivering 38.4% of the work, against an expected 38.1%. What is the CPI (Cost Performance Index)?

A program consists of 10 projects, each one managed by a project manager. Who should be responsible for the identification of risks on the program?

A financial program is facing risks due to fluctuating market conditions. What is the best proactive measure to mitigate this risk?

Due to the recent recession, your organization has taken a strategic decision to put all the external recruitment ON HOLD; hence you do not have any option other than making the internal movement of resources to fulfill the resource requirement; in such a situation, what is your best course of action?

In the Steering Committee meeting, during the initiation of your program, you had presented various benefits that your program is expected to deliver. One of the key stakeholders disagrees on one particular benefit, and he proposed another one. What is your response to that?

You are managing a program for your client who is especially interested in the benefits your program will deliver for their company. Along with the standard program documents like charter, roadmap, etc., this client has been asking you for the updated benefits register regularly. Which of the following stages in your program would your benefits register doesn’t get updated?

Your organization has initiated a major program; you are currently performing an activity of make-or-buy analysis. Your program stakeholders are confused about why this Program is undertaken, and they do not have any visibility; in this case, which is the best document you will use?

For your program, you performed a detailed stakeholder analysis. Stakeholder A thought that the program objectives were to deliver a detailed plan for your City's growth and development over the next 10 years; Stakeholder B thought that the purpose was to design a water-retention process to ensure that each citizen would have adequate water in the future; Stakeholder C thought that the program was to provide services to the City for its overall management by outsourcing its information technology (IT) services, personnel, and procurement functions; and Stakeholder D thought that the program was to provide a detailed workflow for all the City's functions. In the face of this lack of common understanding of the requirements, you need to prepare a

A program for developing road infrastructure has multiple stakeholders, and getting everybody's expectations understood and aligning them is a challenge. Which is the best way to move forward?

When mapping the benefits with the components, which document will you update?

A commercial company uses a digital board across highways where 3 ads roll across the billboard every 20 seconds. This program involves seven projects and three vendors who will provide the services. As the program begins with program management activities, which is the most effective cost control measure?

You are assigned as a Program Manager for the new Organizational initiative ABC. So far, you have listed the benefits your program is expected to bring to the organization and the cost-benefit analysis which will support the benefits. Your sponsor advised you to present all details to 2 key stakeholders of the Organization (CTO & CFO) responsible for providing final approval. The weightage of their approval is on the same level, and their approval is important to proceed further. During the presentation, you noticed that the CTO is not happy with your report, and he said the Technology part is not aligned with the organizational objective. The CFO is happy with the financial part of your report & supportive of your report. What is your next course of action?

All projects within your program are completed successfully. You have received the recommendation for the Program Closure. In this situation, who will make the final decision to close the program?

You are managing a software development program that is due for design document release next week. An influential stakeholder asks you to add a feature to the existing design. This stakeholder has earlier made unreasonable demands during the last days of release. What is the best you can do in this situation?

You are a program manager for one of the critical programs in your organization. The program has 10 projects; one of these projects has been closed; what will you update as the next step?

A program to build a commercial complex is in full swing. The program reports a CPI of 1.2 and SPI of 0.8. Which of the following might explain such a scenario?

As a program manager, you decide to use an issue register for each issue identified by your core program team to records it. The next step would be to?

You are a Program Manager for the Program ABC. You received an email from the CEO of your company where he has forwarded you the mail sent by one of the Project managers within your Program mentioning that something is wrong happening in his project. What is your reaction?

Program financial environment will be documented as part of which activity of program management?

A large complex is being built, which has many residential apartments and some commercial establishments. There are a few hundred workers on the construction site. Based on this information, this seems to be an example of?

You will need documentation to justify closing requirements as you shut down the various components of your program. Which of the following is most needed to commence closure proceedings for the program?

You have identified a problem during the review of your program performance. You would like to identify all the possible causes (factors) and develop an action plan for a major one. Which technique would you use to prioritize the possible major causes?

Your organization has initiated a social media program, which is currently in the transition phase. Client users have been writing negative comments about the program. You, as a program manager reviewing the benefits & the strategic alignment part, which has been completed well. What is the problem you see in this situation?

You are working on a critical program for your organization. The program is in extreme schedule pressure where components are prioritized by looking into their Business case. The program manager manages component inter-dependencies to ensure that delay in any component has no negative ramification on another component. During the program, one component project manager has approached you regarding a change order in his project. The component project manager is not sure whether the change to be approved or rejected. What do you suggest to your project manager?

Which of the following statements is true during the Program Initiation stage?

A program whose costs exceed the planned budget may no longer satisfy the business case used to justify it and may be subject to cancellation. When can the Program financial transition commence?

A Program Manager shares program performance through status reports via email to all the stakeholders of the program. Which of the following techniques is being used?

Your Program reported the earned value metrics as below: Earned Value = 1 Million USD, Planned Cost = 1.2 Million USD, and Actual Cost = 1.5 Million USD. What is the CPI?

During the planning phase of a major construction program, the program manager identifies a potential risk of severe weather delays. What would be the best initial step to manage this risk?

During which part of the program lifecycle would you map benefits to the program management plan?

If the number of communication channels is twice the number of stakeholders, how many stakeholders are there?

You are the Program Manager for the Program ABC. During one of the Steering Committee meetings, your program sponsor suggested that the program needs to be carried out with a tactical approach. What is your response to the sponsor's statement?

A company is working on an advanced system for an early warning to predict the weather conditions. The program will have 20 major projects in 12 states. Which of the following components is least appropriate for inclusion in the program?

You are managing the Program ABC, and it is nearing completion. You have received an e-mail from one of your key stakeholders that your program is no longer providing benefits for the organization. What would you do next?

A company that deals in healthcare products have issued the charter for a program to increase sales by 70% in the next two years. The Program Manager is looking for ways to assess the possibility and meet these requirements. Where can she get guidance about possible means?

Unfortunately, your charter for the new program was not approved by the Portfolio review board. What does this mean here?

You have successfully completed your program and currently busy with Program Closure formalities. Once these formalities are completed, which are the specific deliverables you are most likely to have?

A project is part of a larger program. During the planning activities, the project manager complains that the project's work is research-oriented and cannot be estimated or planned for in the beginning. What should the program manager do in this case?

As the program is ongoing, risks affecting benefits might realize, might be updated, or may become obsolete. As a program manager, to maximize program benefits, which risk strategy would you use?

You are the Program Manager for integrating CRM with the Company's website and support centers. You are planning to use the service of an integrated platform as a service provider. You have a qualified list of Vendors, and you are now ensuring that all Vendors have access to the same information. Which activity are you performing?

Your organization has each program manager monitoring programs at various stages to ensure programs are managed consistently. You are currently evaluating a program that is near the end of the initial phase. A well-formed program charter has been developed, and all the key elements defined in your inspection checklist are complete and have an evidence base to support them. Which of the following skills will be least helpful in obtaining senior management approval?

Multiple causes may raise the need for scope change that has a significant impact on the program status. Which of the following is NOT considered one of these mentioned reasons?