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Verified-Troubleshoot Networks

Total questions: 8

Worksheet time: 4mins

Name
Class
Date
1.

A user reports intermittent network connectivity on their wired workstation. What should be checked first in the troubleshooting process?

a)

Replace the network interface card

b)

Update network adapter drivers

c)

Check patch cord connections and substitute known good cable

d)

Reconfigure the switch port settings

2.

A wireless client shows strong signal strength but cannot connect to the network. What configuration issue is most likely?

a)

Access point is too far away

b)

Incorrect network password or security settings

c)

Radio frequency interference

d)

Client device hardware failure

3.

A VoIP phone system experiences choppy audio and call dropouts during peak network usage. What network characteristic is most likely causing this issue?

a)

Insufficient bandwidth for voice traffic

b)

Wrong IP address configuration

c)

Faulty network cables

d)

Incorrect DNS server settings

4.

True or False: Port flapping occurs when a network interface continuously transitions between up and down states, often due to cabling issues.

a)

True

b)

False

5.

A Windows computer shows "Limited Connectivity" status. What does this specifically indicate?

a)

Computer cannot reach the internet

b)

Physical link is not established

c)

DHCP server did not provide IP configuration

d)

Network adapter drivers are corrupted

6.

VoIP call quality is poor with echo and dropouts. What network performance characteristics should be measured? (Choose all that apply)

a)

Latency (delay in packet delivery)

b)

Jitter (variation in packet timing)

c)

Packet loss percentage

d)

DNS resolution time

7.

A user cannot connect to a wireless network that doesn't appear in the available networks list. What should be checked first?

a)

Wireless adapter hardware failure

b)

Network password is incorrect

c)

SSID broadcast is suppressed

d)

Access point security settings

8.

Multiple users report slow network performance during specific times of day. What is the most likely cause and solution?

a)

Individual computer malware infections

b)

Network congestion requiring QoS implementation

c)

Faulty network switch hardware

d)

Incorrect IP address configurations