WorksheetsProject Management Quiz
Total questions: 50
Worksheet time: 28mins
A project manager is meeting with the project sponsor regarding a new project. The project manager tells the sponsor that, as part of the communications management plan, a weekly email will be sent with the status of the project, so the sponsor can be informed of the progress. The sponsor indicates that the email is not necessary because they will ask for a status update whenever it is needed. What should the project manager do next?
Advise the project sponsor to request a 15-minute meeting, whenever necessary, with prior notification.
Agree to the project sponsor’s request, but continue to copy them on the weekly email so they can be informed of progress in case it is needed.
Tell the project sponsor that if they prefer to not receive the communication, there is no problem in removing them from the email distribution.
Ask the project sponsor what sort of information is needed and agree on a frequency for the communication.
The project management office (PMO) assigns a project manager who specializes in hybrid approaches to a predictive project that is off track from both the cost and schedule perspectives. The project runs into further delays as the project manager is ramping up on the project. The stakeholders ask senior management to replace the project manager. How should the project manager approach this situation?
Meet with the stakeholders to understand their concerns and define an action plan to resolve issues.
Continue to work on the project until the stakeholders and management come to a decision.
Socialize with the stakeholders to better understand their needs and reset expectations.
Escalate the stakeholder issue to the management team and ask for help with resolving the conflict.
A company is transitioning from a predictive to agile delivery of projects. Based on the requirements, the project team estimates the budget and decides to use a fixed-price contract with its vendor. However, during the execution of the project, the requirements evolve and priorities start to change constantly, which puts the project and the estimate at completion (EAC) off by 40%. What should the project manager do next?
Send a detailed status report highlighting the issue with funding to all of the stakeholders.
Submit a change request to the financial manager to increase the funding and continue as is.
Meet with the stakeholders to recommend the use of a time and materials (T&M) contract to address the problem.
Wait until the next gate review meeting to highlight the risk of low funds to the stakeholders.
A project manager has been assigned to a long-term project. The project manager came across a government debate over a new law that may affect the project. What are the first two actions the project manager should perform? (Choose two)
Create a change request to discuss with the change control board (CCB).
Request additional budget for contingency.
Perform a risk identification process with the project team.
Consult with the project stakeholders.
Discuss the possible impacts with subject matter experts (SMEs).
In a project using a hybrid approach, the performance of the team was consistently excellent during the predictive stages. When the iterations began, however, the team members started to show signs of low commitment, conflicts, and confusion, resulting in low morale. What should the project manager do to handle this situation?
Give team members more authority to make decisions.
Perform team-building activities and enhance collaboration.
Identify the team members who are impacting low morale.
Coach the team members on agile processes and knowledge.
A project manager is transferred to another country to perform a project within their organization. What should the project manager do first to ensure collaboration within the team for a successful delivery?
Determine a leadership style that is suitable for that location.
Check if resources from headquarters can also be assigned to the project.
Mentor the team members to perform project management.
Assign a local resource to manage communication with the team.
A project manager is managing the scope of the project and creating a work breakdown structure (WBS) with the team members. How should the project manager organize the WBS?
Cost oriented
Deliverable oriented
Customer oriented
Team oriented
Early in a project, a team member failed to effectively communicate the reason for their absence from three team meetings. How should the project manager handle this situation?
Reaffirm the required project obligations directly with the team member.
Ask the team member to explain the reason for the absences.
Assess the impact of the team member’s absence on the task involved.
Send a formal letter to the team member stating that their absences are noted.
A software system is being built for a company. Once the system is in production, the team would like to collect usage data to evaluate the delivered value. Which evaluation practice should the project lead use to obtain accurate usage data?
Send out a questionnaire to all users regarding the most useful features.
Embed a feedback form into the system for users to respond.
Interview a sampling of users to obtain the usage data.
Build the functionality in the software to collect the operational usage data.
A project needs to be outlined as a phased approach for multiple product lines with a review gate at the end of each phase. To ensure consistency for this hybrid delivery, what should the project manager do?
Ask subject matter experts (SMEs) to provide a detailed plan for each phase.
Commit to a detailed global plan from the initiation phase.
Get agreement from stakeholders on high-level deliverables and requirements.
Request the project management office (PMO) to review the initial plan
During the execution phase, the project manager discovered that the deliverables are not meeting the quality specifications requested by the main stakeholder. This has caused the schedule performance index (SPI) to deteriorate from 0.98 to 0.72 and the cost performance index (CPI) from 1.5 to 1.1. What action should the project manager take to mitigate the issue of the deliverables being rejected during the next iteration?
Submit a change request to prioritize resolutions for the quality issue to minimize the impact on the rest of the deliverables.
Reinforce the definition of done (DoD) during sprint planning so that the team has a common understanding of expectations.
Assure that the product backlog is properly prioritized to avoid dependencies that cause rejection.
Create a dedicated sprint to complete all of the pending specifications from previous sprints.
Experienced team members assigned to a critical project are also supporting several other projects and this is delaying the critical project. If this critical project is not delivered, the company could receive a fine from the government. What should the project manager do?
Discuss the issue with the project sponsor.
Review the resources required for the tasks on the critical path.
Review and update the risk management plan.
Allocate resources to develop the competencies of the other team members
A project manager receives a request for proposal (RFP) from a client. The client is very clear about the requirements. A requirements analysis must be done in the first month of the project, and the client wants to see a demo of the work completed every two weeks. What project approach should the project manager use?
Iterative for the requirements analysis and delivery phases of the project
Agile for all of the phases of the project, including the requirements analysis and delivery
Predictive for the requirements analysis and agile for delivery of the project
Predictive for the requirements analysis and delivery phases of the project
At the closing phase of the project the project manager sends the completion reports to the client as a formal written document, indicating that the contract has been completed. The client refuses to approve the document since the defect rate is 0.1%. The project manager insists that it is an acceptable rate as the standard defect rate of the industry is 0.15%. What should have been done to avoid this situation?
The acceptance criteria should have been properly defined in the contract
The client requirements should have been clearly defined in the contract
The Manage Quality process should have been appropriately conducted
The project manager should have reviewed the standard industry defect rate
During a regular review, the project manager of an agile project realizes that a key stakeholder is missing critical information about some features being developed. In order to improve communications and reduce the risk of deploying the wrong features, what should the project manager do?
Assess the stakeholder’s needs and communication style and propose a tailored approach with regular status reports and progress meetings.
Invite the stakeholder to the regular 'show and tell' sessions so the stakeholder is aware of project progress and feedback can be gathered.
Conduct stakeholder remapping, evaluate stakeholders by their level of influence and interest on the project, and communicate accordingly.
Include the stakeholder on regular project communications so that decisions can be followed up closely.
A project manager recently joined the company. At the interview, the project manager demonstrated experience with agile delivery, and the project management office (PMO) manager asked for assistance in implementing agile. What should the project manager do to initiate the adoption of agile within the company?
Organize agile workshops with the developers and testers to gain their support in using agile approaches for their projects.
Request that all the project managers and business managers receive training in the agile framework used previously by the project manager.
A new team member is hired and the training is taking longer than expected. This impacts the overall project performance. What immediate action should the project manager take to improve the situation?
Communicate this issue to the human resources department.
Provide additional training to the new hire.
Increase team cohesiveness by sharing information and experiences openly.
Update the issue log and define the mitigation strategy.
A project manager finds that team members in an agile project are involved in several different projects due to budget constraints. What should the project manager do?
Request the project sponsor prioritize and if necessary, allocate additional budget so the team can work on a single project
Provide an incentive plan so the team members will work more unaccounted hours on multiple projects
Brainstorm with the team members on how they can deliver on multiple projects within the given budget
Instruct the team members to spread evenly across projects so mistakes will not occur within the current budget.
A global company is executing a strategic project to upgrade a legacy enterprise system. The company uses a hybrid approach to project management and has just completed the first sprint. A team member provided ideas to improve the testing process during the sprint retrospective. What is the next step for the project manager?
Document the lessons learned and implement improvements in the next sprint
Facilitate a daily standup with the team to track the implementation of changes
Organize a demonstration of the changes in the enterprise system
Request that all team members think of ideas to improve processes.
A key stakeholder is upset because the final product delivery has been postponed for the third time. The project manager meets with the stakeholder and discovers that there is a risk of revenue impact if a new feature is not released in 1 month. What should the project manager do?
Inform the stakeholder that the new requirement will be considered in the next release planning session.
Inform the sponsor of the latest changes and ask the sponsor to prioritize the features.
Ask the product owner to determine if this requirement needs to be treated as a top priority.
Direct the development team to work on this requirement right away.
The project manager has finished all the tasks of the project and immediately starts on a new project. A few months after beginning the new project, the accounting manager asks for confirmation of previous projects because the budget is still open with no further cash flows. What should the project manager have done?
Conveyed task completion information to accounting
Closed the procurement process properly
Completed the transition process
Performed administrative closure of the project
A few developers have submitted their resignation after completing their annual review and receiving their annual bonus. The project manager cannot find replacements for all of the developers in time to meet the project’s deadline. What should the project manager do?
Request additional budget to recruit more developers.
Lower the recruitment criteria.
Log the issue in the issue log.
Analyze the impact and inform the stakeholders.
At the end of a project, the project manager is asked to submit project documentation for an internal audit in response to regulatory requirements. What should the project manager have done at the beginning of the project to ensure that project documentation would fulfill these requirements?
Conducted a document review
Confirmed documentation requirements with stakeholders
Updated the project templates
Implemented a new change control policy
A project manager was recently appointed to an agile project. The project will have a lot of visibility and impact for the company, so the project management office (PMO) manager wants to ensure that the project manager manages the risks correctly. What should the project manager do?
Implement the agile risk manifesto to ensure the proper tracking, analysis, and remediation of the project risks.
Ask the product owner to act as a risk manager to assist with the remediation of risks.
Implement the role of an agile risk manager to take care of the risk management process.
Follow the risk management process while ensuring that risks are identified, analyzed, and managed during each iteration.
A company is leading a project to develop a new product using an agile approach. A supplier was contracted to provide a solution for one of the product features based on mandatory scope, stable requirements, and fixed-price contract. During a meeting with the supplier, the project manager was informed that the company’s business analyst also asked the supplier to add a solution for another feature as part of their deliverable. What should the project manager do?
Add the feature to the supplier’s requirement list so they can deliver it.
Ask the supplier to accommodate the additional scope under the current agreement.
Ensure the project team understands the agreement and contract in place with the supplier.
Monitor the work the business analyst is performing to avoid scope creep.
A new team member on a self-organizing team is finding it difficult to deliver due to the new technology being used in the project. What should the project manager do in this situation?
Request the team member to move to another team.
Delegate other team members to complete this team member’s tasks.
Mentor the team member and provide the necessary training.
Include this team member in an improvement program through a human resources request.
A contractor delivering construction services to a company is using agile principles to manage the project tasks. Engineers are producing frequent design changes due to new legislation. There is a risk the contractor may lose money due to resources waiting on design changes or performing rework. What should the project manager do to minimize the cost?
Put the project on hold until all definitions are ready in order to avoid rework.
Review the backlog with the product owner and prioritize the tasks that are least likely to be affected by a change in legislation.
Capture the engineers’ feedback at the daily meeting and communicate it to the product owner.
Cancel the project release resources, then start again when all the definitions are ready.
A project manager has taken over an existing project. According to the previous project manager, the project is on track and within budget. However, stakeholders are unhappy with the recent progress report since the metrics show that the project is delayed and the cost is higher than expected. What should the project manager do?
Schedule a meeting with the previous project manager
Submit a change request to the change control board (CCB)
Schedule training for project team members
Conduct an earned value analysis (EVA)
In a functional organization, a product analyst is assigned to a short-duration application development effort. The analyst expresses concerns about the task and asks the project manager to provide the support of a peer with expertise in this domain. What should the project manager do?
Make sure the analyst has regular pairing meetings with the other team member throughout task execution
Ask the analyst to use skills to develop the tool, then move development to another team member
Enroll the analyst in a capacity-building program and keep this analyst assigned to the task
Recognize the analyst’s concerns and reassign the task to another team member
During the initiation stage of a multimedia exhibition-design project the project manager is developing the project management plan. What should the project manager do to complete this task?
Benchmark other similar exhibitions’ deliverable lists and final outcomes
Initiate a survey to solicit end-customer opinions and prioritize exhibition contents
Clarify the high-level business requirements with the event organizer as a basis for forming the deliverables list.
Initiate an additional services agreement in case the key deliverables list was not clearly stated in the contract
A project manager is attending a progress meeting with a client. The client requests a design change which might potentially add value to the project. What action should the project manager take?
Accommodate the change request to serve the client’s needs
Consult with team members and allow them to make a decision
Convince the client not to make changes to the project
Make transactional decisions focusing on the project goals
A project manager has been asked to participate in the procurement process for a software application that allows customers to buy online e-learning courses. The project manager will take over the project once the supplier has been sourced. What should the project manager do before the project starts?
Ensure that the requirements for the project are understood and that the objectives are verified before approval of an agreement.
Inform the project sponsor that once the agreement has been signed, there cannot be any changes to the scope of the project.
Notify the project sponsor that the project manager cannot be involved in the agreement negotiation process.
Ask the project sponsor to involve the legal department in the negotiation for the project agreement.
A self-organizing team was delivering as committed. The team accepted a development task with new technology and the iterations started to have reduced velocity. What management decision is suited for this situation?
Provide opportunity for team members to learn and adjust to the technology.
Move team members who are not performing from the team.
Add new members to the team and increase the velocity
Re-assign the project to a team that has worked with this technology
An intern is replacing a critical resource midway through a sprint. To help the intern get up to speed, the project manager assigns a senior engineer in the team as the intern’s mentor. Two months later, the project goes into critical status, delaying the release milestone by a month. What should the project manager have done to avoid this scenario?
Convinced the critical resource to remain on the project.
Requested an experienced resource as a replacement
Allocated additional time for mentoring
Negotiated additional time to complete the project
A major project is unable to access the US$12 million funding allocated for the project. This prevents the start of the procurement process and is already leading to costly delays. What should the project manager do?
Escalate to the project steering committee.
Invite the finance department to the next project demo.
Review the project requirements.
Use the currently available resources.
A large company has agreed on a business case for an environmental project. The project will cause some major changes in their operations, such as reduction in paper use, which will obviously affect all of the users. What is the first thing the appointed project manager should do?
Evaluate the impact to the users and create a plan to address it.
Inform users about the new changes and ask for their collaboration.
Ask all managers to collaborate implementing this change to users.
Start implementing the change so that users will eventually get used to it.
The project manager of a hybrid project learns that a stakeholder has approached a team member directly to request a change. This change will impact the project in a significant way. The project manager should tell the stakeholder that the correct procedure for new requirements is to provide a request directly to whom?
Product owner
Change control board (CCB)
Project sponsor
Project manager
While developing a new product, a key stakeholder expresses concern about insufficient information on product feature requirements. The product team disagrees and mentions that detailed requirements have been provided. What should the project manager do to handle this situation?
Organize a discussion with the product team to clarify the missing information.
Redirect the stakeholder to discuss this request with the functional manager.
Record the new requirements and ask the product team to develop them.
Conduct new risk and scope analyses, identifying the missing information.
A key agile project team member takes a leave of absence in the middle of an iteration and will not return to work for a while. What should the project manager do next regarding the feature on which the team member was working?
Assign the feature to another team member, and have them try to complete the feature by the end of this iteration
Review team capacity and reassign the functionality to additional iterations as required
Determine if the team member can work from home to complete the functionality.
Review the work in progress with the product owner to determine the next step
The business manager and the product owner are requesting a more flexible way to incorporate changes into the product baseline. They are concerned about losing time to market with respect to other vendors. What should the project manager do?
Review the assumption log and project management plan for changes.
Identify adequate change management tools to conduct the project
Establish a change control board (CCB) with key stakeholders.
Allow key stakeholders to make some changes to deliver the product faster
A project manager works for a large software development company that has multiple strategic business groups. The project manager has been assigned to develop maintenance planning software for a power plant. The project manager heard that a similar project that was executed by another business group in the company recently failed. The project manager is concerned about the project’s performance and wants to take steps to help the project succeed. What should the project manager do?
Evaluate the project risk and try to replace the project with another one within the organization.
Inform the project sponsor about the risk and try to convince them to withdraw the project.
Study and apply the lessons learned from the failed project so that this project does not follow the same pattern.
Continue executing the project using the project manager’s usual methods as all projects are unique.
An agile project is starting its seventh out of eight iterations. In a planning meeting, the team realizes that an unidentified risk became an issue and the contingency reserve has to be used. What should the project manager do?
Ask the sponsor to approve inclusion of an additional iteration to the project
Ask the team to include the contingency plan in the iteration backlog
Help the team review the project approach to initiate the corrective actions
Ask the sponsor for money to implement the contingency plan.
A project manager has been assigned to take over an existing software project. The project manager inherited a lean team comprised of key stakeholders, subject matter experts (SMEs), and senior developers. While reviewing the project status with the team, the project manager observes that the team seems to lack direction and enthusiasm. What should the new project manager do?
Ensure everyone performs their assigned tasks as planned.
Organize frequent team building sessions and update the risk register.
Meet with the project sponsor and propose a corrective action for the project.
Encourage participation in decision making and empower the team.
The project manager has recently received funding approval for a training program for the entire project team but has not yet defined the most effective training course. One team member submitted a request for specialized training that is required for the project. How should the project manager handle this request?
Send this change request to the change control board (CCB) for approval.
Approve the request for the specialized training.
Reject the request as it does not impact the project deliverables.
Validate if the training is within scope and budget.
Having managed a similar project while working with previous stakeholders, a project team decided to use the same report format they used in the earlier project. However, stakeholders new to the project are not fully comprehending the status of the project based on the reports that are being circulated. How should the project manager address this concern moving forward?
Add the issue to the issue log and determine the corrective action.
Create a fishbone diagram to determine the root cause for the misunderstanding.
Employ Monitor Communications techniques, which may eventually trigger changes to the communications management plan.
Share the communications management plan and remind all stakeholders of the agreed-upon reporting templates.
A project manager has just been assigned to a project to build new software for a client. All the requirements have been gathered. What should the project manager tell the team members to focus on?
Reducing cost for the customer
Delivering value to the customer
Working together as a team
Finishing the project on schedule
A company is involved in a mining project. There are some external stakeholders with no knowledge of the mining industry. How should the project manager communicate the organizational culture and project goal to these stakeholders?
Hire a company to advertise the project and company through a media outlet.
Prepare a report outlining the organizational structure and project parameters.
Take the stakeholders out informally and verbally brief them about the organization and project.
Ask a team member to directly address the information needs of the stakeholders.
A new project manager is assigned to a project in the execution stage. A few key stakeholders inform the new project manager that the project has some serious issues. What should the newly assigned project manager do first to understand the issues?
Escalate the issues to the project sponsor.
Review the issues log to ensure the issues are captured.
Check the risk management plan to ensure there is a strategy to address the issues.
Ask the key stakeholders to discuss the issues with the project team.
A project manager is hired by a global company. The project manager is an agile specialist and is tasked with supporting the project team to reduce rework and dissatisfaction. How should the project manager address these objectives?
Decrease the scope of the portfolio and send new solutions to the customer.
Deliver a schedule with the portfolio timeline and delivery to the customer.
Adopt an incremental cycle of delivering value to the customer.
Prepare deliveries with more details to satisfy the customer.
The project manager of a large construction project discovers that the blueprints received from the client appear incomplete. What should the project manager do first?
