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WorksheetsSystem Servicing Quiz 10
Total questions: 75
Worksheet time: 38mins
You are assigned to install software on several PCs in a lab. Which of the following actions applies OHS procedures properly?
Install software quickly and skip checking power cables.
Begin installation after ensuring the work area is dry and wires are properly arranged.
Sit on top of the table while installing software.
Use wet hands to connect the computer to a power source.
What is the best way to apply personal safety procedures before working inside a system unit?
Hold the components with bare hands.
Use magnetic tools to remove parts.
Discharge static electricity by grounding yourself.
Use water to clean the inside of the CPU.
You are planning a computer installation activity. How will you apply OHS policies to protect yourself and others?
Use high-voltage tools to make work faster.
Place tools randomly around the work area.
Wear anti-static wrist straps and check for hazards.
Skip checking the power source if the PC is off.
When removing the cover of a CPU, what safety procedure should be applied?
Use brute force to open it.
Open it while the computer is turned on.
Turn off and unplug the computer before opening.
Spray the internal parts with water to clean.
During installation, you accidentally see exposed wires. What should you do according to OHS procedures?
Ignore them and continue the task.
Tape over the wires and proceed.
Report and secure the area before continuing.
Let a friend check it for you.
How should tools be arranged when planning for an installation activity to ensure safety?
Spread tools across the floor for easy access.
Keep tools in a tool organizer away from the workspace.
Hide tools under the table to avoid distractions.
Keep sharp tools inside the CPU case.
You need to apply proper posture while installing software on 10 computers. What should you do?
Slouch to reach the CPU more easily.
Sit upright and keep your wrist in a neutral position.
Stand all day without breaks to finish faster.
Lean on one arm while typing.
Which is the correct way to apply OHS policies when lifting heavy computer parts?
Lift using your back to gain force.
Drag the parts across the floor.
Ask for assistance or use a cart if needed.
Balance the item on one hand.
While planning for a computer setup, which of the following practices shows application of OHS guidelines?
Eating beside the workstation to save time.
Checking ventilation and avoiding cluttered spaces.
Plugging too many devices into one socket.
Using phones while working on open CPU units.
You are tasked with cleaning a PC before installation. How should you apply personal safety procedures?
Use alcohol and wet cloth directly inside the system.
Use compressed air and wear a dust mask.
Blow inside the CPU with your mouth.
Spray perfume inside for better smell.
A student was shocked while connecting a monitor because the power cord was damaged. Which OHS failure most likely caused this accident?
The monitor was outdated.
The student forgot to install drivers.
The cable was not inspected before use.
The power outlet was too far from the workstation.
A technician wore an anti-static wrist strap but still caused static damage to a motherboard. Which of the following best explains this?
The technician used insulated tools.
The wrist strap was not grounded properly.
The technician turned off the lights before working.
The technician wore safety glasses.
A group of students completed a computer installation activity, but one member developed eye strain and wrist pain. What can be inferred from this scenario?
The student used the wrong drivers.
Proper ergonomic practices were not followed.
The computer was too old.
The room was too cold.
During installation, a worker accidentally trips on a loose cable. Which of the following best identifies the hazard and its cause?
Hazard: Software error; Cause: Virus-infected installer
Hazard: Short circuit; Cause: Overheating
Hazard: Tripping; Cause: Poor cable management
Hazard: Shock; Cause: Using wrong voltage
A learner follows all OHS guidelines but places a screwdriver beside the open CPU fan. What is the potential risk, and how could it have been prevented?
Risk: Virus infection; Prevention: Install antivirus
Risk: Tool theft; Prevention: Lock toolboxes
Risk: Injury or damage; Prevention: Keep tools away from moving parts
Risk: System crash; Prevention: Clean the hard drive
What is the primary function of an operating system?
Create games
Manage computer hardware and software
Display images
Store internet history
Which of the following is an example of an operating system?
Google Chrome
Adobe Photoshop
Windows 10
Microsoft Excel
Why is the operating system important for a computer?
It helps print images
It manages files, hardware, and programs
It decorates the desktop
It updates websites
What type of software is an operating system?
Application software
Utility software
System software
Editing software
Which operating system is mostly used in smartphones?
Linux
Android
Windows 7
macOS
How does the operating system help users?
It prints the documents
It runs the antivirus program
It allows interaction with hardware and applications
It designs posters
What does the term "booting" refer to in computers?
Shutting down the system
Starting up the computer and loading the OS
Installing hardware
Connecting to Wi-Fi
Which component does the OS use to store data permanently?
RAM
Monitor
Hard Drive
CPU
What is the role of the OS in file management?
Save and organize files
Clean the keyboard
Print documents only
Shut down applications only
What is multitasking in operating systems?
Printing documents only
Running multiple programs simultaneously
Running one application at a time
Turning off background applications
What is a peripheral device?
A part inside the CPU
An operating system
Any external device connected to a computer
A software program
Which of the following is an input device?
Monitor
Keyboard
Speaker
Printer
Which device displays output from a computer?
Keyboard
Mouse
Monitor
Scanner
What is the function of the CPU?
Display pictures
Process data and instructions
Store data permanently
Input information
Which of the following is a storage device?
Printer
Hard drive
Keyboard
Router
What device is used to move the cursor on screen?
Monitor
Mouse
Speaker
Projector
Which of the following is both an input and output device?
Headphones
Flash drive
Touchscreen
Scanner
Which part of the computer is responsible for long-term storage?
RAM
ROM
Processor
Hard Drive
What is a computer network?
A group of software applications
A group of computers connected to share resources
A group of printers
A single computer system
What device connects a computer to a network?
Keyboard
Switch
Network Interface Card (NIC)
Mouse
What is the role of a router in a network?
It cleans the computer
It connects different networks and directs data
It stores data
It creates documents
What device is used to connect multiple devices in a local area network (LAN)?
Projector
Printer
Switch
CPU
What is the difference between a LAN and a WAN?
LAN is larger than WAN
LAN connects devices in a small area; WAN covers large areas
WAN is for homes only
LAN uses satellites
Why is a modem needed in internet connection?
To print documents
To convert signals for internet access
To store videos
To write programs
What best describes a wireless network?
Uses cables to connect devices
Connects only to printers
Connects without the use of wires
Only used in schools
You are asked to install a printer on a computer. What is the first step you should apply to ensure it works correctly?
Plug in the printer and start printing
Turn off the computer
Install the correct printer driver for the operating system
Connect the printer to a scanner
A user cannot access the internet. What is the best action to apply to check the network connection?
Install a new operating system
Replace the CPU
Check if the LAN cable is properly connected or if Wi-Fi is turned on
Format the hard drive
You are tasked with organizing files on a computer. Which action correctly applies operating system functions?
Unplug the computer
Use File Explorer to create and arrange folders
Delete the system files
Only use the command prompt
A student needs to project a presentation. What peripheral device should you connect and apply correctly?
Printer
Scanner
Projector
Flash drive
You need to install a network device in a small office. Which of the following actions demonstrates proper application of networking setup?
Connect all devices to a monitor
Install and configure a router to share internet
Connect all computers using a single keyboard
Unplug the computers before networking
Your classmate is trying to open a program, but nothing is happening. What should you apply to troubleshoot using the operating system?
Restart the computer or check the Task Manager
Remove the RAM
Turn off the monitor
Reinstall all hardware
A student accidentally changes the display settings and the screen becomes unclear. What OS function should you apply to correct this?
Replace the monitor
Use Control Panel or Settings to adjust display resolution
Install new hardware
Change the desktop wallpaper
You are required to apply proper shutdown procedures. Which of the following steps shows correct application of the OS?
Press and hold the power button to force shutdown
Use the 'Start' menu and click 'Shut Down'
Pull the plug directly
Turn off the monitor only
A user wants to play music from a computer to external speakers. Which action correctly applies the use of peripheral devices?
Connect the speaker to the USB port
Plug the speaker into the audio-out jack
Insert a CD and turn off the computer
Attach the speaker to the monitor
You are asked to set up a wired LAN connection in a computer lab. Which tool or step must you apply to complete the task?
Use HDMI cables
Connect computers using Ethernet cables and a switch
Connect all mice to a single hub
Use a scanner to scan barcodes
A computer runs very slowly even though the user has few files and no viruses. After opening the Task Manager, the CPU usage is at 95%. What is most likely the cause?
Too many startup programs running in the background
Low disk storage
Faulty monitor
Slow internet connection
A user complains that their keyboard is not working. Upon inspection, the keyboard is properly plugged into the USB port. Which should be analyzed next?
Replace the mouse
Test the keyboard on another computer to check if it is defective
Uninstall the operating system
Clean the monitor screen
You connected a projector to a laptop, but nothing displays. Which of the following is the most logical reason for this issue?
The printer driver was not installed
The projector lamp is broken
The display output setting in the OS was not configured correctly
The scanner is still on
A school lab has multiple computers connected in a network, but one cannot access the internet. Which of the following steps should you take to analyze the problem?
Check if the CPU is overheating
Check if the network cable or Wi-Fi is properly connected on that unit
Replace the keyboard
Update the monitor driver
A user tries to print a file, but nothing happens. The printer shows it's online, and the cable is properly connected. What should you check next to identify the root of the problem?
The system's wallpaper setting
If the file was saved
The print queue for errors or pending jobs
If the monitor is displaying in color
You are asked to recommend an operating system for a graphic design workstation. Which would be the most suitable choice and why?
Android - because it is widely used in mobile devices
Windows 10 - because it supports most design software and high-performance hardware
MS-DOS - because it is lightweight
Linux Ubuntu - because it is text-based
A small business needs to back up its files regularly and affordably. Which storage peripheral would you recommend, and why?
DVD-ROM - because it stores large amounts of data
USB Flash Drive - because it is portable and easy to use
Floppy Disk - because it is secure
Joystick - because it can control applications
A computer technician must choose between a wired and wireless network for a school computer lab. Which is the better option and why?
Wireless - because it's cheaper and always faster
Wired - because it offers more stable and faster connections for multiple computers
Wireless - because it looks more modern
Wired - because it is harder to install
A student wants to upgrade their PC for online gaming and multitasking. Which of the following should be the top priority for evaluation?
Monitor size
RAM and Graphics Card
Mouse brand
Color of the CPU case
An IT team is evaluating two network switches for their office-one supports up to 100 Mbps, the other supports 1 Gbps. Which should they choose for video conferencing and file sharing, and why?
100 Mbps switch - because it's more affordable
1 Gbps switch - because it handles larger bandwidth needs more efficiently
100 Mbps switch - because it's wireless
1 Gbps switch - because it's smaller
You are assigned to install additional RAM in a desktop PC. What should you do first to apply the correct safety procedure?
Plug in the computer and begin installation
Wear an anti-static wrist strap and unplug the computer
Use water to clean the RAM slot
Press the power button repeatedly
A technician is preparing to check a power supply unit (PSU). Which testing tool should be applied for accurate voltage reading?
Crimping tool
Wire cutter
Multimeter
USB drive
You need to apply the correct tool to secure a hard drive into a CPU case. What tool should you use?
Hammer
Screwdriver
Pliers
Wire stripper
Which action demonstrates the proper application of tools when assembling a computer?
Forcing parts to fit with bare hands
Using a screwdriver to secure components gently
Using pliers to twist the RAM slot
Cutting cables using scissors
What is the most appropriate material to apply when organizing internal cables inside a system unit?
Rubber bands
Masking tape
Cable ties
Super glue
To test the internet connectivity of a newly connected network cable, what tool should you apply?
Multimeter
LAN tester
Thermal scanner
Screwdriver
You're replacing a faulty mouse in a workstation. What is the best procedure to apply before using the new one?
Plug and use it without checking
Install the appropriate driver or check plug-and-play compatibility
Break the seal of the packaging
Replace the entire CPU
During preparation, you need to identify if the power outlet is working before connecting your PC. What tool should you apply?
Crimper
Mouse
Voltage tester
Flat-head screwdriver
You are organizing the tools needed for a computer disassembly task. Which of the following sets shows correct application of required materials?
Multimeter, USB drive, cable tester
Screwdriver set, anti-static strap, cable ties
Mouse, speaker, graphics card
Crimping tool, motherboard, LED light
A classmate uses a magnetized screwdriver near a hard disk. What should you apply from what you've learned?
Help him open the drive faster
Recommend using bare hands instead
Remind him to use non-magnetized tools to prevent data loss
Unplug the mouse to avoid interference
A student uses a flat-head screwdriver to remove a Phillips screw but damages it in the process. What error can best explain the result?
The screw was too tight
The screwdriver was too sharp
The student used the wrong type of tool for the screw head
The student turned the screw too slowly
You are asked to troubleshoot a desktop PC that won't power on. Which of the following should you check first to analyze the source of the issue?
Keyboard lights
The cleanliness of the monitor
Power cable connection and PSU using a multimeter
Number of desktop icons
Two students are testing network cables: one uses a LAN tester, the other a multimeter. What explains the difference in their tool usage?
The multimeter is newer than the LAN tester
The LAN tester is specifically for checking network connectivity, while the multimeter measures voltage
Both tools are interchangeable
The LAN tester is only for wireless connections
A technician prepares to assemble a computer system. He chooses cable ties, a screwdriver set, and an anti-static wrist strap. What can you infer from this tool selection?
He plans to upgrade the software
He is working on cable management and component installation
He is about to perform a virus scan
He is replacing the monitor
A classmate uses a crimping tool to test a cable instead of a LAN tester. What is the flaw in this approach?
Crimping tools are outdated
LAN testers are easier to carry
Crimping tools are for attaching connectors, not for testing cable connectivity
LAN testers are more expensive
