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Technical English - Test II

Total questions: 55

Worksheet time: 28mins

Name
Class
Date
1.

What type of menu presents a consistent list of dishes that does not change from one day to another?

a)

À la carte

b)

Market menu

c)

Fixed menu

d)

Cyclical menu

2.

The practice of controlling the amount of food served for each dish is known as:

a)

Pricing

b)

Portioning

c)

Appearance of food

d)

Nutrition

3.

A menu that is based on the availability of fresh and seasonal ingredients is called:

a)

Cyclical menu

b)

Daily menu

c)

Fixed menu

d)

Market menu

4.

The act of assigning a monetary value to a menu item to cover costs and generate profits is called:

a)

Portioned

b)

Pricing

c)

Flavor

d)

Nutrition

5.

What is the term for a menu where each item is listed and has an individual price?

a)

Fixed menu

b)

À la carte

c)

Menu of the day

d)

Cyclical menu

6.

The sensory attribute of food perceived by taste buds, such as sweetness or bitterness, is called:

a)

Appearance of food

b)

Nutrition

c)

Flavor

d)

Portioning

7.

This type of menu is often used in institutional settings and repeats its offerings on a regular and predetermined schedule.

a)

Fixed menu

b)

Market menu

c)

Cyclical menu

d)

À la carte

8.

What term refers to the overall nutritional value of a food, including its content of vitamins and minerals?

a)

Appearance of the food

b)

Nutrition

c)

Flavor

d)

Portioning

9.

What is the term for a menu that offers a complete meal of several courses for a fixed price?

a)

Fixed menu

b)

Market menu

c)

À la carte

d)

Menu of the day

10.

The visual appearance of a dish, including its color, arrangement on the plate, and garnishes, is part of its:

a)

Appearance

b)

Flavor

c)

Portioning

d)

Pricing

11.

In a standard Western meal, what is the term for small savory dishes served before the main meal to stimulate the desire to eat?

a)

Desserts

b)

Main course

c)

Appetizers

d)

Side dish

12.

This dish is typically a liquid dish, often served hot, and can be a clear broth or a thick and creamy mixture.

a)

Drinks

b)

Soups

c)

Salads

d)

Specialty

13.

What dish consists of a mixture of raw or cooked vegetables, often with a dressing, and can be served as an appetizer or alongside the main dish?

a)

Side dish

b)

Salads

c)

Main course

d)

Desserts

14.

What term refers to the most substantial dish of a meal, around which other dishes are planned?

a)

Specialty

b)

Appetizers

c)

Main dish

d)

Side dish

15.

What is the term for a dish, such as mashed potatoes or steamed vegetables, that is served to complement the main dish?

a)

Salads

b)

Side dish

c)

Desserts

d)

Specialty

16.

This dish is typically sweet and is served at the end of a meal.

a)

Main course

b)

Appetizers

c)

Desserts

d)

Soups

17.

What is the general term for beverages served with a meal, such as water, soft drinks, or wine?

a)

Beverages

b)

Soups

c)

Specialty

d)

Garnish

18.

In a restaurant, a 'chef's recommendation' or a unique dish that is a house favorite is often referred to as:

a)

Appetizer

b)

Specialty

c)

Main course

d)

Side dish

19.

What is the term for giving a tip to the server for their service at the end of a meal?

a)

Ask for the bill

b)

Give a tip to the waiter

c)

Make an order

d)

Request a reservation

20.

At the end of a dining experience, what is the last step where a diner requests the total amount owed?

a)

Request the bill

b)

Ask for a receipt

c)

Pay the tip

d)

Make a reservation

21.

A customer receives the wrong dish and is unhappy. The appropriate action is to offer a new correct dish. This is an example of:

a)

Discount

b)

Replacement

c)

Refund

d)

Exchange

22.

A diner is dissatisfied with a dish and wants their money back. The appropriate resolution would be to offer a:

a)

Replacement

b)

Discount

c)

Refund

d)

No charge

23.

A customer at a restaurant orders a hot soup but discovers that it is lukewarm. This problem can be categorized as a problem with the:

a)

Flavor

b)

Heat

c)

Appearance of the food

d)

Portioning

24.

A customer receives an item they did not order, and the waiter corrects the mistake by removing it from the final bill without any charge. This is an example of:

a)

Refund

b)

Discount

c)

No charge

d)

Exchange

25.

A table that has been waiting an hour for their food, despite being told that the wait would be 20 minutes, is experiencing a problem better described as:

a)

Not hot enough

b)

Too long to respond

c)

Exchange

d)

Expectations

26.

A customer buys a meal but wants to exchange it for another meal of the same value. This action is known as a:

a)

Exchange

b)

Replacement

c)

Refund

d)

Discount

27.

When a customer has a preconceived notion about the quality of the food or service, and it is not met, this is a failure to meet their:

a)

Tip the waiter

b)

Expectations

c)

Promo code

d)

Nutrition

28.

A manager offers a 20% discount on the bill for a customer who had a bad experience. This is an example of a:

a)

Refund

b)

Discount

c)

Replacement

d)

Coupon

29.

A customer presents a type of voucher, either physical or digital, that grants them a specific discount on a purchase. This is called a:

a)

Promo code

b)

Discount

c)

Coupon

d)

Reimbursement

30.

A customer enters a specific word or phrase online to apply a discount to their order. This code is known as:

a)

Coupon

b)

Discount

c)

Exchange

d)

Promo code

31.

This appliance is crucial for the long-term preservation of food by maintaining a constant temperature below zero.

a)

Refrigerator

b)

Freezer

c)

Oven

d)

Microwave

32.

Who is the customer service staff member responsible for greeting guests, managing reservations, and escorting diners to their tables?

a)

Bartender

b)

Waiter

c)

Hostess

d)

Chef

33.

This person is responsible for washing and disinfecting all dishes, utensils, and kitchen tools in a restaurant kitchen.

a)

Chef

b)

Dishwasher

c)

Waiter

d)

Janitor

34.

Which staff member is an expert in mixing and serving alcoholic and non-alcoholic beverages to customers?

a)

Bartender

b)

Sommelier

c)

Server

d)

Barista

35.

When a customer asks for a dish to be prepared without a specific ingredient, they are making a:

a)

Complaint

b)

Request for substitution

c)

Tip adjustment

d)

Reservation

36.

A customer who politely asks for a new fork after dropping theirs is making what type of request?

a)

A complaint about the utensil

b)

A special dietary request

c)

A standard service request

d)

A complaint about cleanliness

37.

A diner returns a steak because it is undercooked instead of medium well as he ordered. This is an example of a complaint based on:

a)

Poor food appearance

b)

Concerns about allergies

c)

Taste preference

d)

Order discrepancy

38.

If a server accidentally spills a drink on a guest, the guest is likely to have a complaint related to:

a)

The quality of the drink

b)

The cost of the food

c)

The standard of service

d)

The atmosphere of the restaurant

39.

A customer with celiac disease requests a gluten-free menu or for the chef to modify a dish. This is a common example of a:

a)

Concern about prices

b)

Complaint about a previous meal

c)

Special dietary request

d)

Beverage order

40.

Upon receiving the bill, a customer points out that they were charged for an item they never received. This is a complaint about:

a)

Billing accuracy

b)

Menu error

c)

Slow service

d)

Food quality

41.

When a restaurant employee is involuntarily terminated from their job, this is commonly known as:

a)

Promotion

b)

Resignation

c)

Termination

d)

Strike

42.

A document completed by a person to officially apply for a job is known as:

a)

Letter of resignation

b)

Job application

c)

Job description

d)

Employment contract

43.

The process of attracting, selecting, and choosing qualified people for a job is called:

a)

Recruiting

b)

Promoting

c)

Retiring

d)

Staff

44.

When an employee voluntarily leaves their job after reaching a certain age and/or years of service, it is said that:

a)

Resigns

b)

Receives a promotion

c)

Retires

d)

Strike

45.

A cooking student who is promoted from cook to sous chef is receiving a:

a)

Dismissal

b)

Resignation

c)

Benefit

d)

Promotion

46.

The department that manages the employees of a company, including hiring and training, is known as:

a)

Personnel

b)

Recruitment

c)

Management

d)

Marketing

47.

Free meals, flexible hours, and discounted gym memberships offered by an employer are examples of non-salary benefits, also known as:

a)

Discounts

b)

Taxes

c)

Benefits

d)

Bonuses

48.

A collective refusal by employees to work in protest against working conditions or wages is known as:

a)

Resignation

b)

Strike

c)

Dismissal

d)

Retirement

49.

When an employee decides to voluntarily resign from their job, they submit a letter of:

a)

Promotion

b)

Background check

c)

Resignation

d)

Personnel

50.

Una verificación del historial laboral, antecedentes penales e historial educativo de un solicitante se conoce como:

a)

Antecedentes

b)

Archivo personal

c)

Solicitud de empleo

d)

Entrevista

51.

¿En qué plataforma fue tendencia el hashtag #RetroRewind, donde los usuarios compartían moda, música y tecnología de principios de los 2000 en marzo de 2025?

a)

Instagram

b)

Threads

c)

Facebook

d)

X (anteriormente Twitter)

52.

¿Qué tienen en común los siguientes personajes de ficción: Barbara Gordon, Barry Allen, Hal Jordan?

a)

Todos llevan vidas secretas como superhéroes de DC.

b)

Todos llevan vidas secretas como superhéroes de Marvel.

c)

Todos protagonizan la última película de Pixar.

d)

Todos tienen millones de seguidores en TikTok

53.

¿A qué rapero apuntó Kendrick Lamar en su sencillo de 2024, "Not Like Us"?

a)

Kanye West

b)

Frank Ocean

c)

Drake

d)

A$AP Rocky

54.

¿Qué estrella de Bridgerton interpreta a Fiyero en la adaptación cinematográfica de Wicked?

a)

Luke Newton

b)

Luke Thompson

c)

Regé-Jean Page

d)

Jonathan Bailey

55.

¿Qué superestrella pop es conocida como la "Reina del Pop"? Es conocida por éxitos como "Vogue", "Material Girl" y "Like a Virgin".

a)

Lady Gaga

b)

Britney Spears

c)

Madonna

d)

Ariana Grande