WorksheetsTechnical English - Test II
Total questions: 55
Worksheet time: 28mins
What type of menu presents a consistent list of dishes that does not change from one day to another?
À la carte
Market menu
Fixed menu
Cyclical menu
The practice of controlling the amount of food served for each dish is known as:
Pricing
Portioning
Appearance of food
Nutrition
A menu that is based on the availability of fresh and seasonal ingredients is called:
Cyclical menu
Daily menu
Fixed menu
Market menu
The act of assigning a monetary value to a menu item to cover costs and generate profits is called:
Portioned
Pricing
Flavor
Nutrition
What is the term for a menu where each item is listed and has an individual price?
Fixed menu
À la carte
Menu of the day
Cyclical menu
The sensory attribute of food perceived by taste buds, such as sweetness or bitterness, is called:
Appearance of food
Nutrition
Flavor
Portioning
This type of menu is often used in institutional settings and repeats its offerings on a regular and predetermined schedule.
Fixed menu
Market menu
Cyclical menu
À la carte
What term refers to the overall nutritional value of a food, including its content of vitamins and minerals?
Appearance of the food
Nutrition
Flavor
Portioning
What is the term for a menu that offers a complete meal of several courses for a fixed price?
Fixed menu
Market menu
À la carte
Menu of the day
The visual appearance of a dish, including its color, arrangement on the plate, and garnishes, is part of its:
Appearance
Flavor
Portioning
Pricing
In a standard Western meal, what is the term for small savory dishes served before the main meal to stimulate the desire to eat?
Desserts
Main course
Appetizers
Side dish
This dish is typically a liquid dish, often served hot, and can be a clear broth or a thick and creamy mixture.
Drinks
Soups
Salads
Specialty
What dish consists of a mixture of raw or cooked vegetables, often with a dressing, and can be served as an appetizer or alongside the main dish?
Side dish
Salads
Main course
Desserts
What term refers to the most substantial dish of a meal, around which other dishes are planned?
Specialty
Appetizers
Main dish
Side dish
What is the term for a dish, such as mashed potatoes or steamed vegetables, that is served to complement the main dish?
Salads
Side dish
Desserts
Specialty
This dish is typically sweet and is served at the end of a meal.
Main course
Appetizers
Desserts
Soups
What is the general term for beverages served with a meal, such as water, soft drinks, or wine?
Beverages
Soups
Specialty
Garnish
In a restaurant, a 'chef's recommendation' or a unique dish that is a house favorite is often referred to as:
Appetizer
Specialty
Main course
Side dish
What is the term for giving a tip to the server for their service at the end of a meal?
Ask for the bill
Give a tip to the waiter
Make an order
Request a reservation
At the end of a dining experience, what is the last step where a diner requests the total amount owed?
Request the bill
Ask for a receipt
Pay the tip
Make a reservation
A customer receives the wrong dish and is unhappy. The appropriate action is to offer a new correct dish. This is an example of:
Discount
Replacement
Refund
Exchange
A diner is dissatisfied with a dish and wants their money back. The appropriate resolution would be to offer a:
Replacement
Discount
Refund
No charge
A customer at a restaurant orders a hot soup but discovers that it is lukewarm. This problem can be categorized as a problem with the:
Flavor
Heat
Appearance of the food
Portioning
A customer receives an item they did not order, and the waiter corrects the mistake by removing it from the final bill without any charge. This is an example of:
Refund
Discount
No charge
Exchange
A table that has been waiting an hour for their food, despite being told that the wait would be 20 minutes, is experiencing a problem better described as:
Not hot enough
Too long to respond
Exchange
Expectations
A customer buys a meal but wants to exchange it for another meal of the same value. This action is known as a:
Exchange
Replacement
Refund
Discount
When a customer has a preconceived notion about the quality of the food or service, and it is not met, this is a failure to meet their:
Tip the waiter
Expectations
Promo code
Nutrition
A manager offers a 20% discount on the bill for a customer who had a bad experience. This is an example of a:
Refund
Discount
Replacement
Coupon
A customer presents a type of voucher, either physical or digital, that grants them a specific discount on a purchase. This is called a:
Promo code
Discount
Coupon
Reimbursement
A customer enters a specific word or phrase online to apply a discount to their order. This code is known as:
Coupon
Discount
Exchange
Promo code
This appliance is crucial for the long-term preservation of food by maintaining a constant temperature below zero.
Refrigerator
Freezer
Oven
Microwave
Who is the customer service staff member responsible for greeting guests, managing reservations, and escorting diners to their tables?
Bartender
Waiter
Hostess
Chef
This person is responsible for washing and disinfecting all dishes, utensils, and kitchen tools in a restaurant kitchen.
Chef
Dishwasher
Waiter
Janitor
Which staff member is an expert in mixing and serving alcoholic and non-alcoholic beverages to customers?
Bartender
Sommelier
Server
Barista
When a customer asks for a dish to be prepared without a specific ingredient, they are making a:
Complaint
Request for substitution
Tip adjustment
Reservation
A customer who politely asks for a new fork after dropping theirs is making what type of request?
A complaint about the utensil
A special dietary request
A standard service request
A complaint about cleanliness
A diner returns a steak because it is undercooked instead of medium well as he ordered. This is an example of a complaint based on:
Poor food appearance
Concerns about allergies
Taste preference
Order discrepancy
If a server accidentally spills a drink on a guest, the guest is likely to have a complaint related to:
The quality of the drink
The cost of the food
The standard of service
The atmosphere of the restaurant
A customer with celiac disease requests a gluten-free menu or for the chef to modify a dish. This is a common example of a:
Concern about prices
Complaint about a previous meal
Special dietary request
Beverage order
Upon receiving the bill, a customer points out that they were charged for an item they never received. This is a complaint about:
Billing accuracy
Menu error
Slow service
Food quality
When a restaurant employee is involuntarily terminated from their job, this is commonly known as:
Promotion
Resignation
Termination
Strike
A document completed by a person to officially apply for a job is known as:
Letter of resignation
Job application
Job description
Employment contract
The process of attracting, selecting, and choosing qualified people for a job is called:
Recruiting
Promoting
Retiring
Staff
When an employee voluntarily leaves their job after reaching a certain age and/or years of service, it is said that:
Resigns
Receives a promotion
Retires
Strike
A cooking student who is promoted from cook to sous chef is receiving a:
Dismissal
Resignation
Benefit
Promotion
The department that manages the employees of a company, including hiring and training, is known as:
Personnel
Recruitment
Management
Marketing
Free meals, flexible hours, and discounted gym memberships offered by an employer are examples of non-salary benefits, also known as:
Discounts
Taxes
Benefits
Bonuses
A collective refusal by employees to work in protest against working conditions or wages is known as:
Resignation
Strike
Dismissal
Retirement
When an employee decides to voluntarily resign from their job, they submit a letter of:
Promotion
Background check
Resignation
Personnel
Una verificación del historial laboral, antecedentes penales e historial educativo de un solicitante se conoce como:
Antecedentes
Archivo personal
Solicitud de empleo
Entrevista
¿En qué plataforma fue tendencia el hashtag #RetroRewind, donde los usuarios compartían moda, música y tecnología de principios de los 2000 en marzo de 2025?
Threads
X (anteriormente Twitter)
¿Qué tienen en común los siguientes personajes de ficción: Barbara Gordon, Barry Allen, Hal Jordan?
Todos llevan vidas secretas como superhéroes de DC.
Todos llevan vidas secretas como superhéroes de Marvel.
Todos protagonizan la última película de Pixar.
Todos tienen millones de seguidores en TikTok
¿A qué rapero apuntó Kendrick Lamar en su sencillo de 2024, "Not Like Us"?
Kanye West
Frank Ocean
Drake
A$AP Rocky
¿Qué estrella de Bridgerton interpreta a Fiyero en la adaptación cinematográfica de Wicked?
Luke Newton
Luke Thompson
Regé-Jean Page
Jonathan Bailey
¿Qué superestrella pop es conocida como la "Reina del Pop"? Es conocida por éxitos como "Vogue", "Material Girl" y "Like a Virgin".
Lady Gaga
Britney Spears
Madonna
Ariana Grande
