NEW
Font size
WorksheetsDay 4 Review
Total questions: 12
Worksheet time: 6mins
A user’s PC fails to boot and shows "No OS found." Which is the first step a technician should take?
Run sfc /scannow
Check boot order in BIOS/UEFI
Perform a Windows reinstall
Replace the hard drive
A PC begins rebooting repeatedly after a recent driver installation. The technician wants to load Windows with only the most essential drivers and services to isolate the problem. Which option should they choose?
Launch Task Manager and disable startup items
Boot into Safe Mode using Advanced Boot Options
Open System Restore and roll back changes
Use “Reset this PC” with “Keep my files”
After updating a graphics driver, the system crashes frequently with blue screens. The technician decides to restore the previous stable driver. Which tool should be used?
Device Manager → Roll Back Driver
System Restore from Safe Mode
Windows Update History
Recovery Partition reinstall
A technician suspects Windows system files are corrupted after multiple crashes and missing icons. Which command should they run to verify and automatically repair those files?
A forensic investigation reveals malware that has embedded itself deep in the OS, intercepting system calls and running with kernel-level privileges. What type of malware is this?
Worm
Rootkit
Trojan horse
Spyware
An executive connects to a Wi-Fi hotspot called “Hotel_Conference_Free” and later discovers their credentials were stolen. Security logs reveal the access point was maliciously created. Which attack does this represent?
Phishing
Evil Twin
Vishing
Shoulder surfing
The security team enforces the CIA triad. Which principle ensures data is only accessible by authorized personnel?
Integrity
Availability
Confidentiality
Authentication
During an incident response, the first step taken is to disconnect the infected laptop from the network to prevent spreading. Which malware removal best practice does this demonstrate?
Remediate infected systems
Quarantine the system
Disable System Restore
Educate the end user
An attacker calls the help desk pretending to be the CEO, demanding urgent password resets. Which social engineering technique is this?
Piggybacking
Shoulder surfing
Dumpster diving
Impersonation
A user reports that a payroll application crashes every time it runs. The technician needs to determine the source of the error. Which Event Viewer log should they check?
Security log
Application log
Setup log
System log
A user unknowingly installed malware disguised as a legitimate app. It allows attackers to log in remotely, install programs, and view files. What type of malware is this?
Rootkit
RAT (Remote Access Trojan)
Worm
Keylogger
An employee reports that their workstation displays a message: “Your files have been encrypted. Pay 1 Bitcoin to restore access.” Which type of malware is this?
Spyware
Rootkit
Ransomware
Worm
