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Professional Communication Skills — Scenarios

Total questions: 18

Worksheet time: 9mins

Name
Class
Date
1.

Identify the communication type for the following scenario: Sending an email to your teacher about missing class.

a)

Written

b)

Verbal

c)

Non-verbal

d)

Visual

2.

Identify the communication type for the following scenario: Giving a presentation in class.

a)

Verbal

b)

Non-verbal

c)

Written

d)

Visual

3.

Identify the communication type for the following scenario: Making eye contact during an interview.

a)

Nonverbal

b)

Verbal

c)

Written

d)

Visual

4.

Identify the communication type for the following scenario: Designing a poster for a school event.

a)

Visual

b)

Verbal

c)

Non-verbal

d)

Written

5.

Identify the communication type for the following scenario: Nodding while someone is talking.

a)

Listening / Nonverbal

b)

Speaking / Verbal

c)

Writing / Nonverbal

d)

Reading / Verbal

6.

Identify the communication type for the following scenario: Taking notes while watching a video.

a)

Listening / Written

b)

Speaking / Visual

c)

Reading / Verbal

d)

Listening / Verbal

7.

Identify the communication type for the following scenario: Posting a TikTok ad for a small business.

a)

Visual + Verbal

b)

Verbal only

c)

Visual only

d)

Non-verbal

8.

Identify the communication type for the following scenario: Asking a question during a group project.

a)

Verbal

b)

Non-verbal

c)

Written

d)

Visual

9.

Identify the communication type for the following scenario: Smiling to show support for a friend.

a)

Nonverbal

b)

Written

c)

Verbal

d)

Electronic

10.

Identify the communication type for the following scenario: Reading instructions carefully before an assignment.

a)

Listening (reading counts as receiving information)

b)

Speaking

c)

Writing

d)

Presenting

11.

Identify the communication type for the following scenario: Writing a thank-you note after a job interview.

a)

Written

b)

Verbal

c)

Non-verbal

d)

Visual

12.

Identify the communication type for the following scenario: Standing with arms crossed while someone is speaking.

a)

Nonverbal

b)

Verbal

c)

Written

d)

Visual

13.

Identify the communication type for the following scenario: Creating a PowerPoint for a class presentation.

a)

Visual + Written

b)

Verbal Only

c)

Non-verbal Only

d)

Audio Only

14.

Identify the communication type for the following scenario: Talking with a coworker to solve a conflict.

a)

Verbal + Listening

b)

Written Communication

c)

Nonverbal Only

d)

Visual Communication

15.

Identify the communication type for the following scenario: Misunderstanding directions because you weren’t paying attention.

a)

Listening

b)

Speaking

c)

Reading

d)

Writing

16.

Identify the communication type for the following scenario: Sharing a meme in a group chat.

a)

Visual + Written

b)

Verbal

c)

Non-verbal

d)

Audio

17.

Identify the communication type for the following scenario: Changing your tone of voice when speaking to a teacher vs. a friend.

a)

Verbal + Nonverbal

b)

Written

c)

Visual

d)

Electronic

18.

Identify the communication type for the following scenario: Summarizing what your partner said before giving your opinion.

a)

Listening + Verbal

b)

Non-verbal only

c)

Written communication

d)

Visual communication