WorksheetsComputer System Servicing Quiz
Total questions: 49
Worksheet time: 37mins
Which command is used to check the IP configuration of a computer?
ping
ipconfig
regedit
msconfig
What does DHCP stand for?
Direct Host Control Protocol
Dynamic Host Configuration Protocol
Data Host Communication Protocol
Digital Hardware Configuration Process
Which of the following is the default subnet mask for a Class C IP address?
255.0.0.0
255.255.0.0
255.255.255.0
255.255.255.255
An IP address is divided into two parts. What are they?
Network and host
Logical and physical
Sender and receiver
Domain and gateway
Which class of IP address is reserved for research purposes?
Class A
Class C
Class D
Class E
A student configures their NIC with the following IP: 192.168.1.10 and subnet mask: 255.255.255.0. What does this configuration allow?
The computer can communicate with any network on the internet.
The computer can only communicate with hosts in the 192.168.1.x range.
The computer can act as a DHCP server.
The computer can bypass the default gateway.
If you want to check whether your computer can reach www.google.com, which command would you use?
ipconfig www.google.com
ping www.google.com
tracert www.google.com
route www.google.com
A network administrator sets multiple PCs to obtain an IP address automatically. Which feature is being used?
Static IP addressing
DHCP
APIPA
Manual configuration
Which of the following is an INCORRECT IP address?
192.168.1.1
10.0.0.5
172.16.300.1
128.107.0.7
You notice two computers in the same LAN cannot connect to each other. Both have IP addresses 192.168.1.5. What is the problem?
Incorrect default gateway
IP conflict
Wrong subnet mask
Faulty NIC
Which of the following addresses is a valid private IP?
192.168.0.1
128.0.0.1
8.8.8.8
233.0.0.1
A teacher asks students to create a simple LAN with three computers. Which is the BEST step to start?
Assign each PC the same IP address.
Connect all PCs to a switch using Ethernet cables.
Disable DHCP in the router.
Install a printer first.
Why is DHCP preferred over static IP addressing in large organizations?
It eliminates the need for subnet masks.
It automatically manages and assigns IP addresses, reducing conflicts.
It guarantees internet connectivity without a router.
It provides higher bandwidth.
If a computer receives an IP address starting with 169.254.x.x, what does it indicate?
The DHCP server is working properly.
The network cable is unplugged.
The computer is using APIPA due to DHCP failure.
The computer has no NIC installed.
What is the main function of a router in a computer network?
Store files
Connect multiple networks
Print documents
Manage user accounts
Which of the following is a default IP address commonly used to access a router's settings?
192.168.100.10
192.168.1.1
10.0.10.1
255.255.255.0
Why is WPA2 encryption recommended when configuring Wi-Fi security?
It makes the Wi-Fi faster
It is the most secure option
It requires no password
It hides the SSID automatically
Which statement BEST describes an access point?
A device that creates a wireless local area network (WLAN)
A device that boosts the electrical signal of a router
A mobile hotspot provided by an ISP
A modem that connects directly to the WAN
You are asked to connect a new computer to a router. What is the FIRST step?
Assign a printer
Connect the computer to the router using a cable or Wi-Fi
Reset the router to factory settings
Change the SSID immediately
A student wants to change the router's SSID. Where should they go?
Control Panel → Device Manager
Router's settings page via web browser
Command Prompt → ipconfig
Network Sharing Center → Advanced settings
Two computers cannot connect to the internet even if connected to the router. Upon checking, the network cables are loose. This problem is caused by:
Incorrect IP configuration
Hardware malfunction
Poor cable connection
Router firmware error
If a router's default login credentials are not changed, what is the most likely risk?
Slower network speed
Unauthorized access to the network
Permanent disconnection from the internet
Router overheating
Which of the following is the BEST reason to update a router's firmware?
To reset the IP address
To fix bugs and improve security
To delete browsing history
To increase cable length
You are tasked to set up a Wi-Fi network for a small office. Which of the following steps should you prioritize FIRST?
Create a Wi-Fi password
Decide on the router's placement
Save router settings
Install firewall protection
Which of the following is the minimum RAM requirement to install Windows Server 2008?
128 MB
256 MB
512 MB
2 GB
Why is it important to accept the license terms during Windows 7 installation?
To activate Windows automatically
To proceed with the installation process
To configure time and date settings
To create an administrator account
During Windows 7 installation, if you want to create a new partition before installing, which option should you select?
Repair Windows
Upgrade
Drive options (advanced)
Use recommended settings
A user plans to install Windows 7 64-bit but has only: Processor: 2 GHz, RAM: 1 GB, Hard Disk: 40 GB. Which requirement is NOT met?
Processor speed
RAM
Hard disk space
Graphics driver
A technician must choose between installing Windows 7 and Windows Server 2008. The client needs the PC to function as a domain controller and file server. Which OS should the technician recommend?
Windows 7
Windows Vista
Windows Server 2008
Windows XP
What is the main function of a device driver?
To protect the computer from viruses
To allow hardware to communicate with the operating system
To increase processor speed
To update the BIOS
Why is it necessary to restart the computer after installing drivers using DriverPack Solution?
To free up RAM space
To activate the drivers and apply system changes
To uninstall outdated drivers
To update Windows automatically
If a student wants to manually update a driver in Windows 7, which step should they perform first?
Right-click 'This PC' and select 'Properties'
Open 'Device Manager'
Go to the Start button and open the Menu option
Click 'Update Driver Software'
Which of the following is an advantage of DriverPack Solution compared to manual installation?
It requires step-by-step manual supervision
It can install all required drivers at once automatically
It prevents the need for internet connection
It allows drivers to be hidden from scans
A technician is deciding whether to install drivers manually or use DriverPack Solution. The computer has limited internet access and requires only one specific driver update. Which method is more appropriate?
Manual installation
DriverPack Solution
Reinstalling the operating system
Using Windows Update
Which of the following best describes an ISO file?
A compressed backup of a hard drive
A virtual copy of a CD or DVD with the same data and file structure
A bootable USB file format
A partition type used in disk formatting
Why must a USB or DVD be bootable when installing Windows?
To allow the computer to bypass BIOS settings
To make sure files are encrypted during installation
To enable the computer to start from the media instead of the hard drive
To allow automatic activation of Windows
You want to create a Windows 10 bootable USB. Which tool provided by Microsoft should you use?
Disk Cleanup Tool
Windows Media Creation Tool
Windows Registry Editor
Device Manager
A student used Diskpart but forgot to format the USB drive before setting it active. What will most likely happen?
The USB will automatically boot
The computer will not recognize the USB as bootable
The ISO will repair itself
The partition will be locked
If you were tasked to install Windows on a computer without a DVD drive, which method would be the MOST practical?
Use a bootable USB created with Rufus
Use a system restore point
Burn an ISO to CD and use an external drive
Install directly from Windows Update
Which motherboard form factor measures 12″ x 9.6″ (30cm x 24cm) and is considered the most common?
Mini ATX
ATX (Full ATX)
Micro ATX
Flex ATX
What component of the motherboard keeps BIOS settings intact even when the computer is turned off?
ROM chip
CMOS battery
Northbridge
RAM
Why are SATA connectors preferred over IDE connectors?
They are cheaper to produce
They are faster and use a smaller 7-pin interface
They support floppy disks
They require no power supply
What is the main purpose of the Power-On Self-Test (POST)?
To install drivers
To configure boot sequence
To test and verify that hardware is working correctly
To update the BIOS
A technician is asked to set a computer to boot from a USB drive. What should be changed in the BIOS?
Security settings
Plug and Play settings
Boot sequence priority
Date and time
If a computer continuously beeps during startup, which hardware component is most likely missing or faulty?
Hard disk drive
RAM module
Power supply
CMOS battery
A user reports that their PC does not boot and only shows the manufacturer logo. Which component should you check first?
Expansion card slots
Boot priority in BIOS
Audio ports
Front I/O connectors
What is the relationship between Northbridge and Southbridge chips in older motherboards?
Both control audio signals
Northbridge handles high-performance tasks; Southbridge manages peripherals
Southbridge manages CPU; Northbridge manages memory
Both store BIOS settings
Why must a technician be cautious when upgrading BIOS?
It erases the CMOS battery
An incompatible version may prevent the computer from booting
It will delete the hard drive contents
It permanently disables POST
If you are tasked to assemble a computer that will mainly be used for server applications, which motherboard form factor would be most suitable?
Mini ITX
Micro ATX
SSI CEB
Flex ATX
