WorksheetsUnit 1 Professionalism
Total questions: 33
Worksheet time: 17mins
Name
Class
Date
1.
Why is it important to break up your long term goals into smaller pieces?
a)
Because then they become short term goals
b)
Because then they don't seem so overwhelming
c)
Because then they are guaranteed to happen
d)
Because then they are more professional
2.
Ordering tasks on your to-do list from most important to least important is a form of
a)
procrastination
b)
increasing self esteem
c)
writing a mission statement
d)
prioritizing
3.
Which of the following qualities should you embody in order to be considered an ethical person?
a)
integrity
b)
drive
c)
motivation
d)
savviness
4.
Chandra is studying to have a career in beauty and wellness. Which of the following should she NOT do to make sure she has the life skills to be successful?
a)
be helpful and caring for others
b)
have a sense of humor
c)
be consistent in her work
d)
take work lightly and not too seriously
5.
Angela wishes to branch out and open at least six more locations, one in each of the 6 surrounding towns, over the next 5 years. When she shares this with her employees, which of the following has she done?
a)
let her employees know about a short term goal
b)
let her employees know about a long term goal
c)
shared her mission statement with her employees
d)
shown her employees that she is a procrastinator
6.
Which of the following is true of the qualities that demonstrate professionalism?
a)
You will only bring them to certain jobs and only to select clients.
b)
They include only appearance, confidence, and integrity.
c)
They will become the template through which you shape your career.
d)
There is no way to know which qualities these are, in yourself.
7.
_________________ is the daily maintenance of cleanliness by practicing good healthful habits.
a)
professionalism
b)
dressing for success
c)
personal hygiene
d)
personal grooming
8.
One of the greatest challenges you will encounter as a beauty professional is the
a)
maintenance of your own personal hygiene
b)
diversity of your client's personalities
c)
reliance on your own ethics and morals
d)
adherence to professionalism in the workplace
9.
On the job, punctuality is ___________________.
a)
an important part of personal hygiene
b)
unimportant if all else is in line
c)
a professional responsibility
d)
at the discretion of the employee
10.
Think of your portfolio as a(n) ________________________ for potential clients and employers that allows them to evaluate your professional skills and technical artistry.
a)
story about your education and training
b)
presentation of your work ethic
c)
exhibit of your work on display
d)
sample of your personal hygiene
11.
Not crossing your arms when listening to clients or team members is an example of
a)
being aware of your body language
b)
always remembering that listening is the best relationship builder
c)
using correct English
d)
speaking clearly and loudly enough for people to hear
12.
When should a client consultation be performed?
a)
only during the initial phone call
b)
only during the initial client visit
c)
only for the first few client visits
d)
at part of every single service
13.
Which of the following is most important regarding your workspace?
a)
It should be fully stocked with samples
b)
It should be clean and uncluttered
c)
It should have a lot of personal items that show who you are
d)
It should have a lot of pictures of your family
14.
Once in a while, you will inevitably encounter a dissatisfied client. Remember the ultimate goal:
a)
Your expertise must shine
b)
Always upsell
c)
Make the client happy
d)
Refuse to accept blame
15.
Which of the following would be the least appropriate response to a client when they start gossiping?
a)
change the subject
b)
start talking about the style you are doing
c)
give a quick tip for treatment or home care
d)
quietly join in the gossip
16.
Which of the following is not something beauty professionals should do as they interact and communicate with coworkers?
a)
treat everyone with respect
b)
avoid gossip
c)
remain neutral
d)
be willing to share their private life
17.
Which of the following is not one of the important guidelines for interacting with your manager?
a)
ignore constructive criticism
b)
be a problem solver
c)
get your facts straight
d)
be open and honest
18.
Martha's instructor has told her that she should take practical steps for effectively communicating in the workplace. Which of the following is least likely to be one of the steps Martha's instructor mentioned?
a)
to believe in herself
b)
to respond instead of react
c)
to be attentive
d)
to talk more and listen less
19.
____________________ refers to the processes involved in taking in nutrients and assimilating and using them.
a)
Nutrition
b)
Exercise
c)
Work
d)
Dieting
20.
Approximately what percentage of Americans are chronically dehydrated?
a)
10 percent
b)
25 percent
c)
50 percent
d)
75 percent
21.
As an employee of a salon, spa, or barbershop, when you are feeling sick or under the weather, you must_______________.
a)
always call out sick
b)
always go to work
c)
exaggerate your symptoms so you don't get fired
d)
use your best judgement to decide if you should call out or go to work
22.
Which of the following is not recommended for those who work long hours standing in one place?
a)
flip flops or sandals
b)
compression hose
c)
staying hydrated
d)
proper ergonomics
23.
Which of the following is the best prevention for many of the bone and joint pains associated with being a beauty professional?
a)
adequate hydration
b)
allergy prevention
c)
proper ergonomics
d)
elbow sneezing
24.
Which of the following is not part of maintaining a more stress-free standing posture?
a)
stand with your spine straight
b)
hold your chin parallel to the floor
c)
shorten your neck
d)
hold your shoulders level and relaxed
25.
Marjorie, a dedicated beauty professional, has been suffering from hypersensitivity disorders of her immune system. Which of the following is most likely the cause of Marjorie's condition?
a)
ergonomic issues
b)
an infection
c)
allergens
d)
a virus
26.
The mission statement often becomes the ___________ of the organization.
a)
long term goal
b)
short term goal
c)
cultural pulse
d)
creative inspiration
27.
How can mnemonics be used as a learning tool to help you with your studies?
a)
they help you through repetition
b)
they help you stay organized
c)
they are a shortcut to remember information
d)
they work as a note taking tool
28.
Which of the following should NOT be part of an online or printed portfolio?
a)
list of personal hygiene practices
b)
statement of civic affiliations
c)
summary of continuing education
d)
current resume
29.
According to the formula in text, how many cups of water per day does a 160 pound person need?
a)
6
b)
8
c)
10
d)
12
30.
Harriet has a cold and decides to go on to work. What should she avoid doing?
a)
washing her hands
b)
shaking hands with others
c)
sneezing in her elbow
d)
drinking more water
31.
Punctuality means which?
a)
On task
b)
Proffesional
c)
Happy
d)
On time
32.
How should employees behave during interactions with clients and co-workers?
a)
Professionally
b)
Opinionated
c)
Judgmentally
d)
Disrespectfully
33.
Professionalism describes a certain type of _________ in the workplace?
a)
Knowledge
b)
Behavior
c)
Persistance
d)
Drive
100 %