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Writing an formal email

Total questions: 20

Worksheet time: 14mins

Name
Class
Date
1.

Which of the following is the correct way to start a formal email?

a)

Hey buddy

b)

Hi there!

c)

Dear Mr. Smith,

d)

What’s up?

2.

In a formal email, using slang words like “gonna, wanna, ASAP” is acceptable.

a)

True

b)

False

3.

The part of the email that gives the main purpose of your message is called the (a)   .

4.

Which is the most professional closing for a formal email?

a)

Cheers,

b)

See ya,

c)

Bye,

d)

Yours sincerely,

5.

(a)   of the email is like a title of a book, while the body is like the content of it.

6.

If you do not know the name of the person you are writing to, which greeting is most appropriate?

a)

Dear Sir/Madam,

b)

Dear Friend,

c)

Hello,

d)

To Whom It May Concern,

7.

When attaching a file, it is polite to mention it in the email body. For example:
“Please find the (a)   attached.”

8.

Rewrite this sentence in a more formal way:
“I need u to send me the report ASAP.”

(a)  

9.

What should you avoid in a formal email?

a)

Correct grammar and punctuation

b)

Emojis and abbreviations

c)

Clear subject line

d)

Professional tone

10.

Which of the following is the best subject line for a formal email?

a)

“Plz reply ASAP!!!”

b)

“Homework Question – Chapter 3”

c)

“Hey, what’s up?”

d)

“Hey, what’s up?”

11.

Question: Why should you use a subject line in an email?

a)

To say hello to the person who is getting the email

b)

To give an idea of what the email is about

c)

To make a joke

d)

To type the entire text of the email

12.

What is a Carbon Copy / CC or what does it mean?

a)

An indication that the Email will be auto-deleted

b)

A third person that also receives a copy of the Email

c)

To show that it must not be copied

13.

What keyboard character does an Email address always contain?

a)

Nothing specifically

b)

_

c)

@

d)

.

14.

What do you click to start a new email?

a)

Attach

b)

Subject

c)

Compose

15.

Where are emails that you receive stored?

a)

Reply

b)

Inbox

c)

Greeting

16.

What part of the email is where you say goodbye?

a)

Greeting

b)

To

c)

Closing

17.

How do you send a file with your message?

a)

You forward the file.

b)

You reply to the file.

c)

You attach the file.

18.

Where do you write the main part of your message?

a)

In the subject line

b)

In the closing

c)

In the body

19.

What part of the email is where you say hello?

a)

Greeting

b)

Closing

c)

Subject

20.

How do you write back to the person who sent you an email?

a)

You reply to the email.

b)

You attach the email.

c)

You greet the email.