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Operations Management Quiz Ch1

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Which of the following best defines operations management?

a)

The process of selling goods and services to customers.

b)

The financial planning and budgeting for a company's future.

c)

The efficient control, organization, and management of resources to create goods and services.

d)

The marketing and advertising of products to target consumers.

2.

What is a key difference between operations management and project management?

a)

Operations management focuses on short-term tasks, while project management is ongoing.

b)

Operations management has a defined beginning and end, while project management is continuous.

c)

Operations management is the ongoing day-to-day oversight, while project management has a clear beginning and end.

d)

Operations management deals with external stakeholders, while project management deals with internal teams.

3.

Which of the following is NOT considered a primary competitive priority in operations strategy?

a)

Cost

b)

Quality

c)

Branding

d)

Flexibility

4.

San Miguel Corporation's early operational strategy included building its own power plant and glass bottle manufacturing facilities. What operations management concept does this best illustrate?

a)

Economies of scale

b)

Horizontal integration

c)

Vertical integration

d)

Mass customization

5.

Who is credited with developing the concept of interchangeable parts, which significantly influenced mass production?

a)

Frederick Winslow Taylor

b)

Henry Ford

c)

Adam Smith

d)

Eli Whitney

6.

The strategic role of operations management involves:

a)

Minimizing marketing expenses to maximize profit margins.

b)

Allocating resources to effectively meet customer needs.

c)

Developing new product features without considering production capabilities.

d)

Focusing solely on short-term financial gains.

7.

Which of the following is a soft skill essential for a successful operations manager?

a)

Data analysis

b)

Equipment maintenance

c)

Persuasion

d)

Inventory control

8.

The rise of the Business Process Outsourcing (BPO) industry in the Philippines primarily leverages which competitive advantage?

a)

Low raw material costs

b)

Extensive natural resources

c)

Skilled, English-speaking workforce

d)

Advanced manufacturing infrastructure

9.

According to the historical context, what major development in the 1990s integrated various business functions like finance and supply chain?

a)

Computer-Aided Design (CAD)

b)

Material Requirements Planning (MRP)

c)

Enterprise Resource Planning (ERP)

d)

Just-In-Time (JIT) production

10.

San Miguel Brewery's practice of recycling wastewater sludge for fertilizer and spent grain for animal feed demonstrates its commitment to:

a)

Cost leadership

b)

Product differentiation

c)

Operational flexibility

d)

Sustainability in operations