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WorksheetsInternal Staff Training 05/09/2025
Total questions: 9
Worksheet time: 5mins
Where should goods for long-distance delivery be placed before loading?
货物如果是送远车，应该放在哪个区域？
Short-distance zone / 近车货区
Long-distance zone / 远车货区
Warehouse office / 仓库办公室
Driver’s cabin / 司机驾驶室
Who is responsible for preparing the goods one day in advance?
谁负责提前一天完成备货？
Driver / 司机
Checker / 检查员
Warehouse / 备货人员
Customer / 客户
What must CS do before capturing any Shopify payment?
CS在Shopify系统收款前，CS 必须先做什么？
Process immediately / 立即处理
Check timeline and email first / 先检查时间线和邮件
Ask the driver / 问司机
Wait for supervisor reminder / 等负责人提醒
What should a driver do if an order is not on the correct route?
如果订单不在正确路线，司机应该怎么做？
Deliver anyway / 照样去送
Wait for another driver / 等别的司机送
Inform CS to update before delivery / 通知 CS 更新后再出发
Ignore and continue / 忽略继续送
If missing goods are discovered after the driver has left, who is responsible?
司机出车后发现货物缺少，责任在谁？
Warehouse / 备货人员
Driver / 司机
Checker / 检查员
Customer / 客户
What happens if goods are lost during delivery and cannot be recovered?
送货过程中货物丢失且无法追回，会怎样处理？
Warehouse pays / 仓库赔偿
Customer pays / 客户赔偿
Deduct from driver’s salary / 从司机工资中扣除
No action / 不做处理
What happens if the driver’s delivery route is wrong?
如果司机送货路线放错，会发生什么？
No impact / 没有影响
Incentive will go to wrong driver / 提成会给错司机
The company will give extra allowance / 公司会额外补贴
It only delay delivery / 只是延迟送货
What must drivers do immediately after returning the vehicle?
司机收车后必须立刻做什么？
Park and leave / 停好车就走
Clean the vehicle / 清洁车辆
Charge the vehicle / 给车辆充电
Wait for instructions / 等待指示
What is the reward for the Hardworking Award?
全勤奖的奖励是多少？
First month $50, second month $50, $500 for 3rd continuous month
第一个月奖励 $50，第二个月奖励$50，第三个月奖励 $500
$100 monthly / 每月 $100
$200 quarterly / 每季度 $200
$500 once a year / 每年一次 $500
