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Worksheets

4.2 Claims - Situations

Total questions: 8

Worksheet time: 1hrs 20mins

Name
Class
Date
1.

You are the customer. Record yourself giving the complaint. Use complete sentences.

You get your order, but your burger is completely cold.

4 lines
2.

You are the customer. Record yourself giving the complaint. Use complete sentences.

The cashier gives you beef tacos, but you ordered chicken.

4 lines
3.

You are the customer. Record yourself giving the complaint. Use complete sentences.

You waited more than 20 minutes for your food.

4 lines
4.

You are the customer. Record yourself giving the complaint. Use complete sentences.

You look at the bill and see the wrong total.

4 lines
5.

You are the customer. Record yourself giving the complaint. Use complete sentences.

Your soda has no ice.

4 lines
6.

You are the customer. Record yourself giving the complaint. Use complete sentences.

You find a hair in your food.

4 lines
7.

You are the customer. Record yourself giving the complaint. Use complete sentences.

You ordered your meal “to go,” but they served it “for here.

4 lines
8.

You are the customer. Record yourself giving the complaint. Use complete sentences.

You are very upset and want to see the manager.

4 lines