WorksheetsÔN TẬP QUẢN TRỊ NHÂN LỰC
Total questions: 47
Worksheet time: 24mins
The main aim for strategic Human Resource Management it to...............
To deter the employees
To achieve organizational goals
To break even
To reduce the costs
How many goals of Human Resources Management are there?
3
4
5
6
Defines the basic purpose of an organization, briefly describing why it exists and what it does to achieve”. What is it?
Vision
Mission
Goals
Strategy
Inbreeding and lack of new ideas( thiếu hụt ý tưởng hạn chế của sự dụng nội bộ) are disadvantages of internal recruitment
True
False
Serves as a form of advertising for the company is advantages of external recruitment
True
False
What is the written statement of tasks, duties and responsibilities? (TDRs)
Job description
Job analysis
Job summary
Job identification data
Job specification (KSAOs) doesn’t refer to list of....
Knowledge
Job design
Abilities
Skills
Biological approach (cách tiếp cận sinh học) based on the research on body movements to reduce the physical strain on labors’ body.
True
False
Job enrichment is the process of broadening jobs by adding tasks with similar skills and abilities. (Job Enlargement)
True
False
The first step in the human resource planning process is forecasting.
True
False
Recruitment is a process of attracting qualified job candidates to hire the best people to do the work.
True
False
Identifying the most qualified applicants for employment refers to:
career planning.
human resource planning.
training.
selection.
To determining labor surplus & shortage, we can use present( historycal) data to predict the future
True
False
Work – flow design is a process of defining how work will be performed and the tasks required in a given job
True
False
The final step in the planning process is to:
evaluate results.
set goals and objectives.
formulate strategies.
establish forecasting methods.
For the organization, the Covid-19 pandemic is......
Strength
Weakness
Opportunity
Threat
Waiter is...
Job title
Job Location
Reporting to
Job duty
Which information is not job specification ( không phải bảng tiêu chuẩn công việc)?
Work in the same position for 2 years
Teamwork
Welcome guest
Good appearance
Which technique used to lighten some of the boredom employees face when performing the same job repeatedly?
Job Simplification
Job Enrichment
Job Enlargement
Job Rotation
The number and nature of the jobs that company needs, is called:
Labor Surplus
Labor Supply
Labor Demand
Labor Shortage
You are the manager of a fast food restaurant. What are the inputs when you analyze the work-flow?
a hamburger
burgers, tomatoes, salad...
cut tomatoes
pepsi
How many functions of Human Resources Management are there?
5
6
7
8
The final stage (giai đoạn cuối cùng) of a work-flow(luồng công việc) analysis is analyzing the:
work outputs.
work inputs.( đầu vào công việc)
work processes.
work relationships.
Internal resource of candidate NOT involve:
Job hunter agent
Skills inventories
Internal job-posting system
Employees as referral sources
External sources of job candidates NOT involve:
Schools, universities colleges
Internal bullentin board
Job fairs
Advertising
What is advantage of internal recruiting?
Brings “new blood” and new ideas into the company.
Provides a fresh look at your organization. (advantage of external)
Reduce training time and less training costs (advantage of internal)
Serves as a form of advertising for the company (advantage of internal)
When there are too many employees for the amount of work to be done, companies may: (managing a labor surplus)
Train existing employees
Promote
Recruit
Lay off workers / Downsize / buy out / Early retirement
Internal resource of candidate NOT involve:
Job hunter agent
Skills inventories
Internal job-posting system
Employees as referral sources
External recruitment can lower productivity than internal recruitment.
True
False
What are the things that recruiter looking from candidates?
Appearance
Personality
Responses questions
All of them
Strategic HR management includes all but one of the following. Name the exception.
Financial planning
Training and development
Performance management
Recruitment & selection
When there are too few employees for the amount of work to be done, companies may buy out workers.
True
False
Who generally work 20 hours or less per week but do not receive benefits or work regular shifts?
Permanent employees
Temporary employees
Part-time employees
Outsourced employees
Many people will be shopping during Tet so we need to increase staff to maintain good service.
External impacts on labor demand (positive)
External impacts on labor demand (negative)
Internal impacts on labor supply (positive)
Internal impacts on labor supply (negative)
Attract potential employees belong to which goal of HRM?
Attracting and staffing the human resources
Training and development
Retaining & motivating the human resources
None of them
The most popular selection techniques in hospitality are IQ Test and English language Test.
True
False
To manage a labor surplus, the organization should stop hiring people and let normal departures take care of the surplus.
True
False
Job descriptions don't include experience.
True
False
How many steps are there in the Human Resources Planning Process?
3
4
5
6
Employee's friends are internal source recruitment.
True
False
Identiying the most qualified applicants for employment refers to:
career planning
human resource planning
training
selection
…….tests attempt to simulate the job in a prehiring context to observe how the applicant performs in the simulated job.
Criticial reasoning
Self-motivation
Stress management
Work-sample
Strategic HR management includes all but one of the following. Name the exception:
Financial planning
Training and development
Performance management
Recruiting talent
….. comparisons may be more important when attracting and retaining qualified employees is difficult, and when the costs of recruiting replacements is high.
Labor market
International
Product marker
Commodity market
The first step in the human resource planning process is:
forecasting labor demand and supply
goal setting
program implementation
program evaluation
What refers to new or inexperienced employees learning through observing peers or managers performing tho job and trying to imitate their behaviors?
behavioral training
performance training
observation training
on-the-job training
…..refers to the ability of a company to survive and succeed in a dynamic competitive environment?
Outsourcing
Empowerment
Sustainability
Resource management
