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Unit 3 - phrasal verbs

Total questions: 40

Worksheet time: 59mins

Name
Class
Date
1.

Meaning: To connect someone on the phone.
Example: Could you _______ me _______ to the manager, please?

a)

put through

b)

speak up

c)

cut off

d)

hold on

e)

get through

2.

Meaning: To successfully make contact or complete a task.
Example: I tried calling her all day, but I couldn’t _______ to her.

a)

put through

b)

speak up

c)

cut off

d)

hold on

e)

get through

3.

Meaning: To talk louder or express your opinion.
Example: If you have a problem, don’t hesitate to _______ during the meeting.

a)

stand for

b)

speak up

c)

cut off

d)

hold on

e)

get through

4.

Meaning: To interrupt or stop a connection.
Example: The phone call was _______ in the middle of our conversation.

a)

stand for

b)

speak up

c)

cut off

d)

hold on

e)

get through

5.

Meaning: To represent, symbolize, or be an abbreviation for something.
Example: UN ____ for United Nations.

a)

stands for

b)

speaks up

c)

cuts off

d)

holds on

e)

gets through

6.

Meaning: To wait briefly.
Example: Please _______ a moment while I check your reservation.

a)

stand for

b)

speak up

c)

cut off

d)

hold on

e)

get through

7.

  1. I know it is daunting, nevertheless you should always _______ if you feel something is unfair; don’t stay silent.

a)

hold on

b)

speak up

c)

put through

d)

cut off

e)

get through

8.

  1. The hapless student tried to _______ the professor, but the line was always busy.

a)

hold on

b)

speak up

c)

put through

d)

cut off

e)

get through

9.

  1. The manager was adamant that everyone must _______ during the meeting if they had concerns.

a)

hold on

b)

speak up

c)

put through

d)

cut off

e)

get through

10.

  1. Despite the daunting number of complaints, the operator managed to _______ every customer to the right department.

a)

hold on

b)

speak up

c)

put through

d)

cut off

e)

get through

11.

  1. Halfway through the daunting speech, the meeting video call was unexpectedly _______.

a)

hold on

b)

speak up

c)

put through

d)

cut off

e)

get through

12.

  1. Please _______ while I check the bleak situation with the client’s account.

a)

hold on

b)

speak up

c)

put through

d)

cut off

e)

get through

13.

  1. After several attempts, she finally managed to _______ to customer support about her egregious complaint.

a)

hold on

b)

speak up

c)

put through

d)

cut off

e)

get through

14.

  1. The hapless caller was finally _______ to the adamant manager after waiting for 20 minutes.

a)

hold on

b)

speak up

c)

put through

d)

cut off

e)

get through

15.

  1. The acronym CEO _______ Chief Executive Officer, as everyone in the office knew.

a)

speaks up

b)

stands for

c)

cuts off

d)

gets through

e)

puts through

16.

Match the following

a)

To connect someone on the phone

1.

Put through

b)

To talk louder or express your opinion

2.

Speak up

c)

Cut off

3.

To interrupt or stop a connection

17.

Match the following

a)

To connect someone on the phone

1.

Put through

b)

To talk louder or express your opinion

2.

Speak up

c)

To interrupt or stop a connection

3.

Cut off

18.

Match the following

a)

To wait briefly

1.

Hold on

b)

To successfully make contact or complete a task

2.

Get through

c)

To represent or be an abbreviation for something

3.

Stand for

19.

Choose the one which is

not synonym of

put through

a)

connect

b)

transfer

c)

disconnect

d)

forward

e)

link

20.

Choose the one which is

not synonym of

Speak up

a)

voice

b)

raise your voice

c)

express

d)

articulate

e)

whisper

21.

Choose the one which is

not synonym of

Cut off

a)

disconnect

b)

continue

c)

interrupt

d)

block

e)

sever

22.

Choose the one which is

not synonym of

HOLD ON

a)

wait

b)

hang on

c)

rush

d)

linger

e)

pause

23.

Choose the one which is

not synonym of

GET THROUGH

a)

fail

b)

reach

c)

connect

d)

succeed

e)

accomplish

24.

Choose the one which is

not synonym of

STAND FOR

a)

represent

b)

symbolize

c)

mean

d)

ignore

e)

denote

25.

During the tense board meeting, it was difficult to ​ (a)   to some of the senior executives, as they seemed distracted by other pressing matters. Nevertheless, Maria decided to ​ (b)   , carefully articulating her proposal with supporting data. Her clear and confident voice eventually captured their attention, and by the end of the discussion, she had successfully conveyed the importance of her project.

Choose from the below words
get through
speak up
hold on
put through
stand for
cut off
26.

The customer service representative tried repeatedly to ​ (a)   the client to the technical department, but the poor connection kept being ​ (b)   at critical moments. Despite these interruptions, she remained calm and documented every attempt meticulously, ensuring that no detail of the conversation was lost.

Choose from the below words
put through
cut off
hold on
stand for
get through
speak up
27.

As the emergency hotline received hundreds of calls, the operator asked some callers to ​ (a)   while she prioritized the most urgent cases. Meanwhile, the letters “EMS” clearly ​ (b)   Emergency Medical Services, a fact she reminded anxious callers to reassure them of immediate assistance.

Choose from the below words
hold on
stand for
put through
get through
speak up
cut off
28.

Call centers most of the times put through customers to the...

4 lines
29.

In meetings, everyone is encouraged to speak up if...

4 lines
30.

Storms can cut off villages from...

4 lines
31.

When a problem arises, it’s best to hold on and...

4 lines
32.

Students sometimes struggle, but with support, they can get through...

4 lines
33.

When a phone line is busy, it can be hard to get through...

4 lines
34.

Symbols on the flag often stand for...

4 lines
35.

What situations can cut off communication between friends or family?

4 lines
36.

How can shy people be encouraged to speak up in meetings, on stage, seminars?

4 lines
37.

Do you think call centers put through clients to the right departments efficiently?

4 lines
38.

How do you feel when during a debate someone asks you to hold on?

4 lines
39.

Is there a person who you can't get through? What is happening? Why can't you contact him/her?

4 lines
40.

Talk about a symbol and explain what it stands for

4 lines

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