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Engaging Patients in Conversation

Total questions: 3

Worksheet time: 2mins

Name
Class
Date
1.

A patient walks into your office looking distracted and says, "I need help to stop work. I'm not well." What question or statement from you will be best for engaging the patient?

a)

What sort of work do you do?

b)

What's the problem at work?

c)

Tell me what's been happening for you.

2.

A patient says, "I need some advice from you about all these tablets I am taking for this heart thing. I get dizzy and I think it must be the tablets." What question or statement from you will be best for engaging the patient?

a)

You are having these dizzy turns, and this has left you feeling unsettled and concerned about what's going on.

b)

How soon after taking your tablets do you feel dizzy?

c)

Are you experiencing any other problems with your heart? Any pain?

3.

In the middle of a discussion about painkillers, a patient says, "It was you people that gave me these tablets and now you tell me I'm an addict." What question or statement from you will be best for engaging the patient?

a)

This is not how you imagined it turning out when you first came for help.

b)

I see in your notes that you were warned about the dangers here.

c)

We can organize help for addiction if you would like this.