WorksheetsHR Management Quiz - Lesson 1-5
Total questions: 50
Worksheet time: 25mins
In 2028, which group in the labor force is expected to increase the most?
Hispanic workers
White workers
Asian workers
African American workers
By 2028, which group will see a large increase in the workforce?
Men
Women
Teenagers
Retirees
Women currently make up nearly what portion of the workforce?
One-fourth
One-third
Nearly half
Two-thirds
An employee calling in sick on a scheduled workday is an example of what?
Engagement
Absenteeism
Turnover
Productivity
High employee engagement at a company may lead to what?
Lower morale
Higher turnover
Higher profitability
Reduced teamwork
Conducting ongoing recruiting, even with no openings, is an example of what?
Operational HR
Routine HR
Strategic HR
Emergency planning
HR creates a sustainable competitive advantage by fostering what?
High turnover
Increased absenteeism
Low turnover & engagement
Employee complaints
Social media has helped make what more efficient?
Payroll processing
Recruiting interviews
Performance management
Vacation requests
Max puts himself in his coworker’s situation. What skill is this?
Leadership
Sympathy
Empathy
Assertiveness
Empathy allows you to do what?
Avoid problems
See things from another person’s perspective
Increase competition
Make decisions faster
HR leadership must create what type of leaders?
Political leaders
Financial leaders
Strategic leaders
Passive leaders
Hiring creative employees responds to which factor?
Government
Customers
Economy
Society
Apple making larger phones was influenced by which factor?
Government
Technology
Competition
Society
Sustainable practices represent influence from what?
Technology
Customers
Society
Competition
A new ordering app represents what?
Government
Technology
Society
Customers
Plant delays from high interest rates are caused by what?
Society
Economy
Technology
Customers
OSHA compliance reflects influence from what?
Government
Society
Technology
Economy
An HR manager sets a goal to reduce absenteeism. This is an example of what?
HR compliance
Strategic advantage
Routine task
Legal requirement
A vision is what type of idea?
A quarterly goal
A 2-year plan
A fuzzy, general idea of the company’s future
A job description
A 6-year statement of direction is the company’s what?
Mission
Vision
Strategy
Policy
Objectivity means decisions are based on what?
Opinions
Quantifiable evidence
Peer pressure
Popular vote
Matt’s appraisals violated which rule?
Equal pay
Objective rule
Four-Fifths rule
Harassment policy
Unequal suspensions violated what principle?
Consistency in effect
Uniform in application
Reasonable accommodation
Job analysis
The Four-Fifths Rule applies to what?
Harassment cases
Compensation
Consistent in effect
Workplace safety
Allowing breaks for diabetes is an example of what?
Harassment
Favoritism
Reasonable accommodations
Compensation policy
Different sales goals by group is what?
Illegal discrimination
Strategic advantage
Job analysis
Training method
EEOC complaint deadline is how many days?
90 days
180 days
365 days
30 days
Pressure that forces an employee to resign is called what?
Harassment
Constructive discharge
Uniform discipline
Disparate impact
Pedro asking Margie out is what?
Sexual harassment
Discrimination
Not sexual harassment
Constructive discharge
Religious requests can only be denied if they cause what?
Extra paperwork
Undue hardship
Manager frustration
Reduced engagement
Workflow analysis starts at what point?
Beginning of process
End of process
Middle of process
Hiring stage
Identifying duties, skills, and outcomes is called what?
Job design
Job analysis
Performance review
Recruitment
Matching a job with cultural fit is called what?
Job analysis
Job design
Workflow analysis
Orientation
A disadvantage of the diary method is what?
Lack of detail
Cost & exaggeration
Easy to maintain
Always accurate
Which job analysis method is the most expensive?
Job interviews
Incumbent surveys
Subject matter expert panel
O*NET research
A current employee giving job info is called what?
Supervisor
Incumbent
Recruit
Applicant
Asking a supervisor questions is what method?
Observation
Job analysis interview
Diary method
Competency review
Using O*NET to find skills is what?
Job design
Competency analysis
Orientation
Workflow review
Giving frequent appraisals increases what?
Costs
Complaints
Feedback
Absenteeism
In motivational job design, teams that rotate tasks are called what?
Cross-trained teams
Self-managed teams
Supervisory teams
Specialized teams
The main goal of recruiting is to create what?
Higher turnover
A reasonable pool of qualified candidates
More interviews
Competition
In the 21st century, recruitment ability is driven by what?
Salary
Government
Reputation
Overtime
A danger of using AI in recruiting is what?
Higher engagement
Disparate impact
Fewer resumes
Employee satisfaction
Recruiting ties directly to what in an area?
Cost of living
Unemployment rate
Workplace culture
Education level
Ahmad finds many skilled laborers looking for work. He is considering which external force?
Competition
Supply and demand
Technology
Government
Kara finds another company hiring carpenters at higher wages. She is examining what?
Economy
Competition
Society
Customers
Chatbots in recruiting are a form of what?
Government regulation
Social media
Artificial intelligence
Employee benefits
A risk of using social media in recruitment is what?
Faster recruiting
Disparate treatment of protected classes
More engagement
Reduced training needs
A difficulty of internal recruiting is what?
Higher costs
Employees may feel they cannot advance
Longer time to hire
Increased turnover
The quickest and most cost-effective external recruiting method is what?
Job fairs
Recruiters
Using the internet
Print advertising
