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Retail Channel & Services Quiz

Total questions: 14

Worksheet time: 7mins

Name
Class
Date
1.

What is the primary focus of the Monitoring & Notification Services Delivery (MND)?

a)

Customer Onboarding

b)

Retail Channel Delivery

c)

Payment Transactions

d)

Monitoring and Notifications

2.

Which programming language is NOT mentioned in the text?

a)

Python

b)

Java

c)

Ruby

d)

C#

3.

What does the acronym CCD stand for in the context of the document?

a)

Customer Care Delivery

b)

Customer Care Channel Delivery

c)

Core Customer Delivery

d)

Channel Care Delivery

4.

Which service is associated with the Payment & Transaction Service Delivery (PSD)?

a)

DPLK Simponi

b)

Wondr Merchant

c)

E-Statement

d)

Mobile Tunai Merchant

5.

Identify the technology that is used for Human Liveness Detection.

a)

Kafka

b)

Redis

c)

Python

d)

Java

6.

Which of the following is a feature of the Customer Onboarding Service Delivery (CBD)?

a)

Debit Card Control

b)

Human Liveness Detection

c)

E-Statement

d)

Wondr Merchant

7.

What is the purpose of the API Gateway Internal mentioned in the text?

a)

To manage customer onboarding

b)

To provide a secure interface for services

c)

To monitor service delivery

d)

To facilitate payment transactions

8.

Which of the following services is part of the Retail Channel Delivery (RCL)?

a)

Payment & Transaction Service Delivery

b)

BNI Mobile Banking

c)

Customer Care Channel Delivery

d)

Monitoring & Notification Service Delivery

9.

What type of database is mentioned in the context of the Monitoring & Notification Service Delivery?

a)

MySQL

b)

MongoDB

c)

OracleDB

d)

SQLite

10.

Which of the following is a technology focus area mentioned in the document?

a)

Blockchain

b)

Data Warehousing

c)

Microservices

d)

Machine Learning

11.

What is the role of Splunk in the context of the services described?

a)

Customer interaction

b)

Payment processing

c)

Data storage

d)

Monitoring and analysis

12.

Which service is associated with the term 'E Wallet Binding'?

a)

Payment & Transaction Service Delivery

b)

Customer Onboarding Service Delivery

c)

Customer Care Channel Delivery

d)

Monitoring & Notification Service Delivery

13.

What is the main function of the Digital Issuance service?

a)

To facilitate transactions

b)

To issue physical cards

c)

To manage customer accounts

d)

To provide digital card services

14.

Which of the following is NOT a part of the Retail Digital Delivery Division?

a)

Core & Legacy Services

b)

Customer Care Channel Delivery

c)

Monitoring & Notification Services Delivery

d)

Corporate Training Services