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WorksheetsSpelling of Common Contact Center Services Words and Phrases
Total questions: 20
Worksheet time: 9mins
Which word is spelled correctly?
Costumer
Custumer
Customer
Cusstomer
Which word is spelled correctly?
College
Colligue
Coleague
Colleague
Which word is spelled correctly?
Acknowledgement
Aknowledgement
Acknoweledgement
Which word is spelled correctly?
Recieve
Receive
Receeve
Which word is spelled correctly?
Assistance
Asisstence
Assisstance
Which word is spelled correctly?
Satisfachsun
Sattisfaction
Satisfaction
Which word is spelled correctly?
Accommodation
Acommodation
Accomodation
Which word is spelled correctly?
Receit
Reciept
Receipt
Which word is spelled correctly?
Repressentative
Representative
Reppresentative
Which word is spelled correctly?
Complainth
Complaint
Complent
"How may I ______ you today?"
Assist
Asisst
"We _______ for the inconvenience."
Appologize
Apologize
"Please wait while I ______ your account."
Verify
Verified
Verrify
"Your call will be ______ to the billing department."
Transfered
Transferred
"I will send you an email _______ of your payment."
Confirmmation
Confermation
Confirmation
"Can you confirm your billing _____?"
Adress
Address
Addres
"The package is scheduled for _______ tomorrow."
Dellivery
Delivery
Dilivery
"We are _______ with the customer service."
Entirely satisfied
Satisfied
Not satisfied
"This issue requires immediate ______."
Atenttion
Attenshon
Attention
"Thank you for (a) CBNHS department. How canI help you today?"
