WorksheetsChapters 5 & 6 Review
Total questions: 85
Worksheet time: 43mins
Which of the following is a good work practice when preparing a vehicle for service?
Installing protective covers to prevent spills and scratches
Leaving valuables in the vehicle
Ignoring safety locks on lifting equipment
Using greasy hands on clean surfaces
What should you do before returning a vehicle to the customer?
Ensure the vehicle is clean and free of additional damages
Add extra accessories to the vehicle
Remove all protective covers
Leave the engine running
Which equipment requires a safety inspection before each use?
Jacks, jack stands, engine hoists, slings, and chains
Only the vehicle’s tires
The car’s radio system
The air conditioning unit
Why should you perform a vehicle walk-around with the customer?
To take note of any damages or missing components
To check the fuel level
To test the car’s speed
To adjust the mirrors
What is the main purpose of using protective covers on seats, carpets, and steering wheels?
To provide a barrier for materials sensitive to grease, oil, and dirt
To make the vehicle look more attractive
To increase the resale value
To reduce the weight of the vehicle
Which of the following is NOT a type of protective cover mentioned in the material?
Plastic steering wheel covers
Plastic-laminated carpet protectors
Metal seat covers
Fabric seat protectors
What should you use to clean up corrosive spills according to the safety data sheets (SDS)?
A neutralizer
Water only
Sandpaper
A vacuum cleaner
Why is it important to never place greasy hands on painted or clean surfaces?
Grease can easily stain fabrics and leather materials
It makes the car faster
It improves the paint quality
It increases the car’s value
Which material can be used to absorb some liquid spills, such as engine oil?
Special absorbent materials in granular form
Paper towels only
Plastic sheets
Water
Imagine you are preparing a vehicle for service and notice a small spill of engine oil on the carpet. Describe the steps you would take to address this situation, using information from the safety data sheets (SDS).
Use a special absorbent material in granular form to absorb the spill, then clean the area as outlined in the SDS
Ignore the spill and return the vehicle to the customer
Cover the spill with a plastic sheet and leave it
Use only water to clean the spill
Which of the following should you do when preparing a vehicle for customer pickup?
Leave all tools and parts inside the vehicle
Remove protective covers and check for damage
Ignore cleanliness of the vehicle
Change the vehicle’s color
What is the purpose of using personal protective equipment (PPE) when working with cleaning materials?
To look professional
To protect yourself from potential hazards
To clean the vehicle faster
To impress the customer
When should you seek advice during a vehicle repair?
When you are sure about the task
When you are not sure about something
After the repair is completed
Only if the customer asks
Why is it important to verify the settings for the radio, seat, and mirror before returning a vehicle to a customer?
To ensure they are the same as when the vehicle was dropped off
To reset them to factory settings
To test the vehicle’s electronics
To save time during pickup
Which of the following is NOT a guideline to prevent accidental mechanical damage during a repair?
Think carefully about the task
Use tools and equipment incorrectly
Create a plan that follows procedures
Seek advice if unsure
Who should move or test-drive vehicles in a shop?
Any employee
Only licensed drivers with proper authorization
Customers
Anyone who wants to
What is the main function of lifting equipment such as vehicle lifts and jack stands?
To clean vehicles
To lift and securely hold loads
To store tools
To transport vehicles
What does SWL stand for in the context of lifting equipment?
Safe Working Load
Standard Weight Limit
Secure Work Level
Safety Warning Label
Why should periodic testing be performed on lifting equipment?
To increase the equipment’s price
To record the inspection date and SWL
To make the equipment look new
To reduce the number of tools in the shop
A vehicle is being test-driven in a shop. What should the person guiding the driver do to ensure safety?
Use large hand signals and loud voice commands
Stand behind the vehicle
Ignore the driver
Use only written instructions
Which of the following is NOT a main category of vehicle jacks?
Hydraulic jacks
Pneumatic jacks
Mechanical jacks
Magnetic jacks
What should you do before using a vehicle lift, even if it has a valid inspection certificate?
Ignore the equipment and start work
Perform a daily visual inspection
Only check the tires
Ask a coworker to inspect it for you
Which of the following is a correct safety procedure when using jack stands?
Use wood or steel blocks to support the vehicle
Use jack stands on a solid, hard, and level surface
Use bricks or concrete blocks for extra height
Place jack stands on a sloped driveway
What is the average lifting capacity of a workshop jack?
1 ton
2.5 tons
5 tons
10 tons
Why should you never lift a vehicle from the oil pan, transmission pan, or gas tank?
It is more convenient
It can damage these components
It saves time
It is recommended for heavy vehicles
A student is planning to lift a vehicle using a floor jack. What should they do to ensure safety before lifting?
Check the lift points using a vehicle lift chart or service information
Lift the vehicle from any convenient spot
Only check the tire pressure
Ignore the lift points
Which of the following statements about jack stands is TRUE?
They can be used for loads greater than their rating
They are used to stabilize a vehicle on a lift
They are not load rated
They should be used with bricks for extra support
What is the purpose of engine hoists or mobile floor cranes?
To lift the entire vehicle
To lift very heavy objects such as engines
To change tires quickly
To clean the underside of the vehicle
If a jack stand must be removed, when should this be done?
Before raising the vehicle
After lowering the vehicle
Before lowering the vehicle
While the vehicle is still on the lift
What happens to the lifting capacity of the hoist arm as it extends?
It loses lifting capacity as it extends.
It gains lifting capacity as it extends.
It remains the same at all extensions.
It doubles as it extends.
When using an engine hoist, what should the chain be attached with?
Grade 5 bolts threaded at least five complete turns
Grade 2 bolts threaded at least two complete turns
Nails hammered in tightly
Plastic ties wrapped around the arm
Why should the lifting chain angle be between 45 and 90 degrees?
To ensure the tensile strength and capacity rating exceed the component weight
To make the engine look better
To reduce the noise during lifting
To save time during lifting
Which of the following is a reason to move slowly and keep lifted components close to the ground?
To ensure the arm remains stable
To make the process faster
To use less hydraulic fluid
To avoid marking the floor
What is the main advantage of aboveground lifts compared to in-ground lifts?
They are less costly and easier to install.
They never leak hydraulic fluid.
They can be used only for trucks.
They are always safer than in-ground lifts.
What is the purpose of safety locks on vehicle lifts?
To secure raised vehicles at the chosen height
To increase the speed of lifting
To reduce the weight of the vehicle
To make the lift quieter
Why should in-ground lifts have a sealed containment chamber?
To catch any hydraulic fluid that may leak
To make the lift look better
To increase the lifting speed
To reduce the cost of installation
If a technician is working with a light-duty engine stand, what type of engine should they use it with?
Only the smallest engines
Any size engine
Only truck engines
Engines with hydraulic cylinders
A technician needs to lift a heavy engine using a hoist. What steps should they take to ensure safety and stability during the process?
Check the rating, tensile strength, and sling length; use grade 5 bolts; keep the load close to the ground; move slowly.
Lift as quickly as possible to save time.
Use any available chain and move the engine high above the ground.
Ignore the lifting capacity and use the longest chain available.
If a vehicle lift’s locking mechanism fails, what could happen if safety locks are not engaged?
The vehicle could be accidentally lowered, causing potential injury or damage.
The vehicle will remain safely in place.
The lift will automatically repair itself.
Nothing will happen; the vehicle is always secure.
What should you check before lifting a vehicle with a hoist or lift?
The color of the vehicle
The identification plate for the rating
The number of doors on the vehicle
The type of tires on the vehicle
Which type of lift raises the vehicle on a platform supported by a single solid shaft located centrally under the vehicle?
Two-post lift
Four-post lift
Single-post lift
Single-pole side lift
What is a key advantage of two-post lifts?
They take up less space than single-post lifts
They allow easy access for wheel removal
They do not use a post
They are only used for oil changes
Why is careful positioning of the lift arms important when using a two-post lift?
To make the vehicle look balanced
To ensure the lift arms are under appropriate lifting points
To save time during repairs
To avoid using the lift’s electrical system
What should you do before using two-post lifts?
Check the vehicle’s paint color
Ensure the vehicle frame is structurally sound and check clearance
Remove all wheels from the vehicle
Fill the fuel tank
Which type of lift supports the vehicle by its wheels and is good for wheel alignments and oil changes?
Single-post lift
Two-post lift
Four-post lift
Single-pole side lift
What is a safety feature of inspection pits in a vehicle repair bay?
Built-in lighting and a safety net or fence
Automatic car wash
Air conditioning
Built-in radio
Which of the following is a basic safety tip for using inspection pits?
Drive over the pit quickly
Have a responsible person guide you using hand signals
Leave the pit uncovered at all times
Ignore obstacles around the pit
A technician needs to access the underside of a vehicle without a hoist or jack. What feature in a repair bay allows this?
Four-post lift
Inspection pit
Two-post lift
Single-pole side lift
Why is it important never to drive or move a vehicle over an inspection pit if someone is in it?
It wastes fuel
It can be dangerous for the person in the pit
It damages the vehicle
It makes the pit dirty
What is one reason why modern vehicles are more complex than early vehicles?
They come in more makes and models.
They use less technology.
They have fewer safety features.
They require less maintenance.
Where can you find information about a vehicle before performing a repair?
Vehicle identification plates, owner’s manuals, shop manuals, repair orders, service and parts programs, and technical service bulletins
Only in the vehicle’s glove compartment
Only from the internet
Only from the car’s manufacturer
What is typically included in an owner’s manual?
An overview, list of controls and features, operation care and maintenance information, owner service procedures, and specifications or technical data
Only the car’s purchase receipt
Only the car’s color options
Only the car’s insurance information
Which of the following is NOT usually found in an owner’s manual?
A list of service facilities
Security PIN codes
Fuel, lubricant, and coolant capacities
A list of car dealerships in other countries
What is the main purpose of a service or shop manual?
To specify procedures to maintain, repair, and diagnose vehicles
To provide entertainment for drivers
To list car prices
To advertise new car models
Why are online versions of service manuals popular?
Because of their accuracy and portability
Because they are only available in print
Because they are free for everyone
Because they do not require subscriptions
How are service manuals typically organized?
By vehicle systems with indexes for quick referencing
By the color of the vehicle
By the owner’s name
By the date of purchase
What is a benefit of using service information programs instead of paper manuals?
They are easy to search and include illustrations.
They are heavier to carry.
They are more expensive to print.
They do not provide any diagrams.
What do technical service bulletins (TSBs) provide?
Step-by-step procedures and diagrams to identify faults and perform repairs
Only advertisements for new vehicles
Only the car’s warranty information
Only the car’s color options
If you need to find a specific repair procedure for a vehicle using an online service manual, what is an effective way to search for it?
Use keywords to narrow down your search.
Look only at the first page of the manual.
Search by the car’s color.
Guess the procedure without searching.
Imagine you are about to repair a vehicle and want to ensure you have the most up-to-date information. What steps should you take before starting the repair?
Check if a technical service bulletin (TSB) has been issued and review the latest service manual or online information.
Start the repair without checking any manuals.
Only ask a friend for advice.
Ignore any new updates and use old manuals.
What is the purpose of locating the TSB (Technical Service Bulletin) in the electronic service information system?
To copy it and take it with you as you work.
To discard it after reading.
To send it to the manufacturer.
To ignore it during repairs.
What should you do if a shop requires details of the service bulletin?
Note the details in the appropriate area on the repair order.
Ignore the details.
Send the details to the customer.
Post the details online.
Why are recalls issued by manufacturers?
To minimize damage to the company and customers and ensure safe operation of the vehicle.
To increase the price of the vehicle.
To advertise new products.
To reduce the number of vehicles on the road.
How can you check if there is a recall for your vehicle or its components?
By using the VIN (Vehicle Identification Number).
By asking a friend.
By guessing.
By checking the color of the vehicle.
What is a labor guide used for?
To provide a basis for making job estimates and standard charges for the customer.
To advertise new vehicles.
To list car colors.
To provide entertainment.
How are labor guides organized?
By vehicle year, make, model, and engine size.
By the color of the vehicle.
By the owner's name.
By the dealership location.
What are parts programs?
Electronic versions of a parts manual accessed online or by DVD.
A list of car owners.
A guide to car colors.
A manual for driving techniques.
What is the function of a parts specialist?
Works at the parts counter.
Drives the vehicle.
Repairs the engine.
Paints the car.
What is a parts number?
A unique identifier that makes it possible to find specified parts/components on the computer program.
The price of the part.
The color code of the part.
The weight of the part.
What is the primary purpose of a vehicle identification number (VIN)?
To identify a vehicle, check its service history, confirm its production date, and deter auto theft.
To display the vehicle's color options.
To show the recommended tire pressure.
To indicate the vehicle's fuel type.
How many characters does a standard vehicle identification number (VIN) have?
17
10
12
20
Where is the VIN usually located on a vehicle?
Behind the front left corner of the windshield and on the driver side door pillar.
On the rear bumper.
Inside the glove compartment.
On the steering wheel.
Which of the following is NOT typically included in the vehicle emissions control information (VECI) label?
Vehicle color code
Engine family and displacement
Spark plug part number and gap
Emission control system schematic
What is a recommended strategy when using a parts program application to search for a part?
Start your search with specific keywords rather than generic words.
Always use the vehicle's color as a keyword.
Search only by the vehicle's model year.
Use random words to broaden the search.
Which standard(s) do VINs follow?
North American VIN system or ISO Standard 3779
European Vehicle Code only
Japanese Vehicle System only
Federal Emissions Standard only
What information can be found in other vehicle information labels besides the VIN?
Tire inflation pressures, vehicle weight and load-carrying capacity, emissions calibrations, engine coolant requirements, and air-conditioning refrigerant type and quantity.
Only the vehicle's paint color.
Only the owner's manual location.
Only the vehicle's radio code.
If a diagram of vehicle parts is shown in a parts program, how are the parts typically identified?
By numbers or arrows pointing to listed part numbers on the page.
By the color of the parts.
By the size of the parts.
By the price of the parts.
Which of the following is a component of the North American VIN system?
Manufacturer identifier, vehicle attributes, check character, model year, plant code, and sequential number.
Vehicle's paint color and interior design.
Owner's name and address.
Insurance policy number.
Where is the vehicle emissions control information (VECI) label typically located?
In the engine compartment on either the hood, strut tower, or radiator support.
On the rearview mirror.
Inside the trunk.
On the dashboard.
Which of the following is certified by the vehicle safety certification (VSC) label?
That the vehicle met Federal Motor Vehicle Safety, Bumper, and Theft Prevention Standards during manufacture
That the vehicle has passed emissions testing
That the vehicle is insured
That the vehicle has a valid registration
Where can the vehicle safety certification (VSC) label typically be found?
On the driver side door pillar or on the side of the door next to the pillar
Under the hood near the engine
On the dashboard
In the glove compartment
Which of the following pieces of information is NOT included on the vehicle safety certification (VSC) label?
The vehicle's insurance policy number
Month and year of manufacture
Gross vehicle weight rating (GVWR)
Vehicle Identification Number (VIN)
Other than the VSC label, which of the following is an example of a label that may be found on a vehicle?
Refrigerant label
Warranty label
Service history label
Owner's manual label
Explain why it is important for a vehicle to have a VSC label and list at least two types of information it provides. (DoK Level 2)
It certifies safety compliance and provides information such as manufacture date and VIN.
It certifies insurance and provides information such as owner's address and phone number.
It certifies emissions and provides information such as fuel type and mileage.
It certifies warranty and provides information such as service intervals and repair history.
A mechanic is checking a vehicle for recommended tire sizes and inflation pressures. Which label should they refer to, and where is it most likely located? (DoK Level 3)
The VSC label, found on the driver side door pillar or the side of the door next to the pillar
The warranty label, found in the glove compartment
The emissions label, found under the hood
The owner's manual, found in the trunk
