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Communication (verbal, non- verbal, and written)

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.
Can a letter be a method of communication?
a)
No
b)
Yes
c)
Sometimes
d)
I don't know
2.
Not using any spoken or written language to communicate with another person 
a)
Non-verbal communication
b)
Verbal communication 
c)
Listening 
d)
Telepathetic 
3.
Of the following which is not a nonverbal communication?
a)
Eye contact
b)
Arms Crossed
c)
Verbally talking
d)
Nail biting
4.

Verbal communication skills are important for any career, whether you use it in informal conversations or business presentations.

a)

True

b)

False

5.

The process of exchanging thoughts and messages between two or more people is the definition of...

a)

Eye Contact

b)

Communication

c)

Conflict

d)

Communion

6.
A type of communication where we use spoken and written words to get our message and information across to the other person.
a)
Social Skills
b)
Social Cues
c)
Verbal Communication
d)
Non-Verbal Communication
7.
The transfer of information through body language, facial expressions, gestures, created space and more. For example, smiling when you meet someone conveys friendliness, acceptance and openness.
a)
Social Skills
b)
Social Cues
c)
Verbal Communication
d)
Non-Verbal Communication
8.
This is an example of what type of communication?
a)
written
b)
verbal
c)
symbols
9.

The use of sounds and words to express yourself is what form of communication?

a)

Non-Verbal Communication

b)

Customer Service

c)

Interpretive Dance

d)

Verbal Communication

10.

An example of verbal communication is:

a)

Phone conversation

b)

Posture

c)

Eye contact

d)

Writing an email

11.

''Nonverbal'' cues could be:

a)

Eye contact

b)

Open arms

c)

Nodding

d)

All of the above

12.

What are the 3 methods of communicating?

a)

Paraphrasing, repeating, and reflecting

b)

Verbal, written and nonverbal

c)

Response, translation and reception

d)

Dominant, analytical and sociable

13.
When verbal communications conflict with non-verbal cues, people will utilize the ___________ cues to interpret the true meaning.
a)
Verbal
b)
Non-Verbal
14.

What is verbal communication?

a)

The transfer of information through body language, facial expressions, gestures, created space and more.

b)

A type of communication where we use spoken and written words to get our message and information across to the other person.

c)

Signals expressed through body language, facial expressions, tone of voice, or words that are intended to send a message from one person to another.

d)

The ability to build positive relationships and trust with others by communication and interactions, and able to mobilize them for collective goods.

15.

What is non-verbal communication?

a)

The transfer of information through body language, facial expressions, gestures, created space and more.

b)

A type of communication where we use spoken and written words to get our message and information across to the other person.

c)

Signals expressed through body language, facial expressions, tone of voice, or words that are intended to send a message from one person to another.

d)

The ability to build positive relationships and trust with others by communication and interactions, and able to mobilize them for collective goods.