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Supply Chain Management Quiz

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

According to the text, what percentage of companies with high-performance supply chains outperform their competitors, according to the 2014 Deloitte survey?

a)

65%

b)

72%

c)

79%

d)

85%

2.

Which of the following is a main benefit of a well-designed supply chain strategy?

a)

Immediate tax reduction.

b)

Improved customer relationships and satisfaction.

c)

Hiring more staff.

d)

Complete elimination of competition.

3.

The first core component of the supply chain discussed in the text is:

a)

Operations.

b)

Distribution.

c)

Integration.

d)

Purchasing.

4.

According to the Integration section, what is reduced by having a single, reliable source of information?

a)

Advertising costs.

b)

Employee salaries.

c)

Human error and shortages.

d)

Number of suppliers.

5.

What do operations need to monitor output and forecast patterns?

a)

An accurate, real-time representation of inventory.

b)

A greater number of warehouses.

c)

Reducing product variety.

d)

A larger marketing team.

6.

The function of the right software in Operations includes:

a)

Creating advertising campaigns.

b)

Aligning operations with the rest of the business.

c)

Designing product packaging.

d)

Managing employee payroll.

7.

In the Purchasing component, what does demand forecasting offer?

a)

A method to reduce salaries.

b)

A way to change the product brand.

c)

A solid method for having the right product, in the right quantity, at the right time.

d)

A strategy to merge with competitors.

8.

To optimize the Distribution component, the delivery and returns process should be:

a)

Completely outsourced.

b)

Centralized for a real-time view.

c)

Managed by each store individually.

d)

Eliminated to save costs.

9.

The text emphasizes that a successful supply chain strategy in South Africa and the Middle East must be:

a)

Fragmented and specialized.

b)

Consolidated from the beginning.

c)

Copied from competitors.

d)

Changed monthly.

10.

What does supply chain software enable in the Purchasing process?

a)

Securing the most competitive prices and most reliable products.

b)

Designing new products.

c)

Managing the company's social media.

d)

Conducting job interviews.