WorksheetsTKA1 Formal Letter
Total questions: 5
Worksheet time: 20mins
To: Manager of Human Resources
BlueSky Hotel, Yogyakarta
Subject: Request for Job Reference Letter
Dear Sir or Madam,
I was employed at BlueSky Hotel as a Front Office Assistant from January 2022 to June 2024. I am currently applying for a scholarship that requires a letter of reference from my previous employer. I would be very grateful if you could provide me with a formal letter confirming my employment and duties at the hotel.
Please let me know if you need any additional information. I would appreciate it if the letter could be sent to my email by the end of this month.
Thank you for your attention and assistance.
Yours faithfully,
Ari Pratama
What is the purpose of the letter?
To apply for a scholarship
To resign from the company
To request a reference letter
To confirm a hotel reservation
To request a promotion
Which expression shows politeness in making a request?
“I would be very grateful if you could...”
“Send me the letter immediately.”
“You must send the letter soon.”
“I expect you to write a letter.”
“I need the letter now.”
To: Customer Service Manager
Metro Electronics
Subject: Complaint about Defective Product
Dear Madam,
I recently purchased a washing machine (Model WM-210) from your store on 12 September 2025. Unfortunately, after only two weeks of use, the machine stopped working and made unusual noises.
I would like to request a replacement or a full refund according to your store’s return policy. Attached are copies of the purchase receipt and warranty card.
I hope this issue can be resolved soon.
Sincerely,
Rani Wulandari
What is the main issue described in the letter?
The machine was delivered late
The machine stopped working
The machine was too expensive
The customer lost her warranty
The customer didn’t like the color
What phrase shows the writer’s request for action?
“I hope this issue can be resolved soon.”
“Attached are copies of the purchase receipt.”
“I recently purchased a washing machine.”
“Unfortunately, after two weeks of use...”
“The machine stopped working.”
To: Principal
SMA Cendekia, Surabaya
Subject: Permission to Use School Hall
Dear Mr. Hadi,
On behalf of the Student Council, I would like to request permission to use the school hall for the “Youth Leadership Workshop” on October 25th, 2025. The event aims to develop students’ leadership and communication skills.
We will ensure that the hall is cleaned and all equipment returned properly after use. We kindly ask for your approval at your earliest convenience.
Yours sincerely,
Dewi Kusuma
Student Council President
What is the purpose of the letter?
To invite the principal to a meeting
To request permission to use a facility
To announce a leadership workshop
To complain about hall maintenance
To report an upcoming event
What does the expression “at your earliest convenience” mean?
Whenever you are free
As soon as possible
In your convenience store
Only during weekends
When you are not busy next month
To: The Head of Library
Global Education Center
Subject: Request for Library Membership Extension
Dear Ms. Lestari,
I am writing to request an extension of my library membership, which expires this month. I am still completing my final research project and need access to the library resources for another three months.
I have always followed the library’s rules and returned books on time. I hope you will consider my request favorably.
Respectfully yours,
Reza Ahmad
Why does Reza request a membership extension?
He wants to borrow more fiction books
He works as a library assistant
He is completing a research project
He wants to avoid paying late fees
He lost his library card
Which expression in the letter shows politeness?
“I hope you will consider my request favorably.”
“Please extend my membership immediately.”
“I need access for another three months.”
“I must have this membership now.”
“You should approve this quickly.”
To: Admission Office
Jakarta University
Subject: Inquiry about Admission Requirements
Dear Sir or Madam,
I am a senior high school student who is interested in applying to Jakarta University’s Faculty of Engineering. I would like to inquire about the admission requirements for international programs and scholarship opportunities.
Could you please provide information regarding the required documents, language proficiency tests, and registration deadlines?
Thank you for your assistance.
Yours faithfully,
Lisa Santoso
What is the purpose of the letter?
To apply for a scholarship
To ask for information about university admission
To complain about an admission test
To submit registration documents
To confirm acceptance
Which sentence shows a polite question structure?
“Please send me the documents!”
“Could you please provide information...?”
“You must tell me the requirements.”
“Give me the information quickly.”
“Tell me about scholarships.”
