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WorksheetsCTU-MBE 2 Midterm Exam S.Y 2025-2026
Total questions: 80
Worksheet time: 41mins
Operations Management focuses on converting ________ into outputs.
Processes
Inputs
Resources
Plans
Which function involves motivating and guiding employees?
Planning
Organizing
Directing
Controlling
Productivity measures the ratio of outputs to ________.
Labor
Inputs
Revenue
Materials
Capacity refers to the maximum ________ that a system can produce.
Profit
Output
Input
Value
Process selection determines how ________ are transformed into outputs.
Inputs
Strategies
Facilities
Employees
Facility layout deals with the arrangement of ________.
Suppliers
Resources
Customers
Competitors
The transformation process converts materials, labor, and capital into ________.
Services
Outputs
Goods
Both b & c
The “Double Diamond” model is related to ________ design.
Product
Service
Process
Layout
Value analysis focuses on improving function and minimizing ________.
Quality
Time
Cost
Risk
Mass customization combines high volume with ________.
Standardization
Individualization
Job shop
Line flow
A job shop layout is best for ________ production.
High-volume
Low-volume, varied
Continuous
Batch
Why is productivity essential for competitiveness?
It raises costs
It reduces innovation
It lowers production cost
It delays output
Effective capacity considers constraints such as _________
Product design
Maintenance and scheduling
Market demand
Labor turnover
A facility layout improves efficiency by minimizing _________.
Labor cost
Material handling
Equipment
Employees
Which phase in product design clarifies the problem to solve?
Discover
Define
Develop
Deliver
The “Externally Supportive” stage in Hayes & Wheelwright means operations _________.
Hinder goals
Meet standards
Support business strategy
Lead competitiveness
Service design differs from product design because it focuses on _________.
Aesthetics
Experience and process
Materials
Quality control
Break-even analysis identifies the level where total revenue equals _________.
Cost
Output
Demand
Profit
The primary goal of capacity planning is to match resources with _________
Price
Demand
Employees
Costs
Strategic decisions in operations management influence _________
Daily scheduling
Facility construction
Product pricing
Supplier hiring
“Internally Neutral” stage means operations are viewed as a _________.
Support
Core advantage
Cost center
Market leader
Standardization promotes efficiency by ensuring _________.
Variation
Consistency
Uniqueness
Competition
If actual output drops below effective capacity, analyze which factor likely causes it:
New layout
Machine upgrade
Increased demand
Employee absenteeism
When demand exceeds capacity, the company should consider _________.
Capacity expansion
Reducing product
Hiring fewer
Delaying delivery
An organization adopting automation due to inefficiency is addressing ________ factor.
Policy
Process
Facility
External
If a bakery produces 140 loaves instead of 200, identify the limitation.
Design
Effective
Actual
Throughput
Analyzing a factory’s space usage relates to which operational element?
Capacity
Layout
Forecasting
Scheduling
A decision tree helps analyze scenarios with _________.
Predictable outcomes
No alternatives
Steady flow
Uncertain demand
In a product-focused strategy, cost per unit is typically _________?
High
Moderate
Low
Variable
Determining if a bottleneck exists between stations requires analyzing _________
Output rates
Costs
Prices
Design quality
Which factor most affects facility flexibility?
Layout
Location
Labor
Inventory
Comparing process and product layout, which gives more customization?
Fixed
Product
Line
Process
A furniture shop with small batches represents a ________ process type.
Job shop
Batch
Assembly
Continuous
Evaluating productivity trends across quarters involves analyzing ________.
Design
Efficiency
Policy
Layout
A poor facility design increasing movement time indicates low ________.
Output
Flexibility
Efficiency
Capacity
A restaurant rearranges kitchen equipment for faster workflow. This applies ________.
Scheduling
Capacity planning
Service design
Facility layout design
To solve overcapacity, a factory temporarily outsources. This is a ________ alternative.
Strategic
Short-term
Demand-side
Long-term
A car plant installs robots for repetitive tasks. This applies ________.
Product-focused strategy
Job shop
Process focus
Mass customization
Using pricing discounts to shift off-peak demand is part of ________.
Forecasting
Scheduling
Demand management
Cost control
An operations manager installs KPIs to track machine use. This applies ________.
Continuous monitoring
Demand planning
Break-even
Forecasting
To minimize waste, a firm implements Lean production. This is ________ optimization.
Facility
Time
Process
Resource
Relocating a warehouse closer to the market improves ________.
Flexibility
Delivery efficiency
Capacity
Quality
A café redesigning its layout to improve service speed demonstrates ________.
Product strategy
Job shop
Layout efficiency
Cost control
Using break-even analysis to decide on expansion applies ________.
Financial tool
Marketing plan
Human audit
Forecast
Increasing staff training to reduce absenteeism improves ________ capacity.
Design
Effective
Actual
Normal
Launching eco-friendly packaging applies ________ design consideration.
Ethical
Legal
Environmental
Financial
Comparing job shop vs batch, which gives better cost efficiency?
Job
Hybrid
Continuous
Batch
A firm with low effective capacity must assess ________ constraints.
Supply
Material
Design
Human and policy
When to redesign layout? When demand or technology ________.
Stabilizes
Changes
Increases
Simplifies
Evaluating standardization focuses on balancing ________ and flexibility.
Efficiency
Innovation
Quality
Customization
Selecting a repetitive process over job shop requires evaluating _________
Demand stability
Labor skill
Variety
All of the above
Evaluating Lean vs traditional manufacturing emphasizes _________
Waste reduction
Marketing
Quality design
Costs
Determining best process strategy for flexibility involves evaluating _________
Technology
Product mix
Market needs
All of the above
Design a strategy to enhance productivity without adding cost.
Training & process streamlining
Hire more
New plant
Outsourcing only
Create a plan to address overcapacity during off-peak months is a strategy of _______.
Hire
Add machines
Discount pricing
Reduce quality
To develop eco-conscious products, design using ________.
Low price
Sustainable materials
Speed
Demand
Build a plan combining automation and flexible teams — applies ________ strategy.
Job shop
Mass customization
Product-focused
Batch
To boost demand, design a ________ strategy.
Process
Outsourcing
Layout
Promotion and pricing
Create a cost-benefit analysis for expansion. What data do you include?
Cost, revenue, risks
Employees
Policies
Skills
Create a framework aligning mission, strategy, and tactics in operations.
Strategic operations plan
Scheduling
Cost plan
Outsourcing
The three main components of operations are input, (a) , and output.
A (a) is a point in production that limits overall system output.
(a) aims to optimize function while minimizing cost.
The purpose of (a) is to match production capability with customer demand.
(a) ensures consistency and reliability in products or services.
Design capacity represents the (a) output achievable under ideal conditions.
A factory uses (a) to decide the level of sales needed to cover total costs.
The strategy that uses specialized equipment for efficiency is (a) -focused.
Actual output is always less than or equal to (a) capacity.
(a) is the coordination and administration of tasks to achieve a goal.
The maximum possible output under ideal conditions is called effective capacity.
True
False
The transformation process in operations converts resources into goods or services.
True
False
A product-focused strategy is best for customized, low-volume products.
True
False
Capacity is concerned only with the quantity of products, not with the resources used.
True
False
When a factory uses break-even analysis, it is applying a forecasting tool.
True
False
Cost-benefit analysis compares the total benefits and costs of a decision.
True
False
Service design focuses more on tangible goods than interactions.
True
False
Evaluating layout effectiveness involves considering worker safety and comfort.
True
False
Assessing design sustainability falls under financial evaluation.
True
False
Creating a decision tree model for market expansion involves critical thinking and innovation.
True
False
