Jamie spilled coffee on their keyboard. Now every time they type, it spams random letters. What’s the best fix?

Your friend Mason notices that his laptop gets very hot and shuts down after he plays games for about 10 minutes. What’s the first thing you should check?

David is at work and can’t connect to Wi-Fi, but everyone else in the office can. What’s your first troubleshooting step?

Benjamin is working on his desktop computer at home when, in the middle of writing an important email, the computer suddenly shuts down and won’t power back on. What’s the most likely cause?

Emma just installed a new printer in her home office, but her computer can’t detect it. What should she check first?

Emma is using her laptop, but she notices that the screen is very dim even when she sets the brightness to maximum. What’s a possible reason?

Daniel is working on his computer, but he notices that the mouse pointer is not moving, even though the mouse is plugged in. What’s the most likely cause?

After updating the operating system on her computer, Aria notices that her sound has stopped working. What should she check first?

Mia notices that her laptop battery drains very quickly, even when she hasn't used it for a while. What could be a possible reason?

David is working on his computer when his monitor suddenly displays a 'No Signal' message, even though the computer is still on. What should David check first?

Mia plugs her external hard drive into her computer, but it does not show up. What’s the first thing she should try?

Mason notices that his computer is making loud fan noises and feels hot to the touch. What is the most likely cause?

Arjun plugs in a USB flash drive to his computer, but nothing happens. What should he check first?

Abigail is working on her laptop when her trackpad suddenly stops responding to touch. What is a possible solution?

Abigail runs an online photo-sharing service. During a popular event, thousands of users start uploading photos at the same time, but her cloud storage adjusts automatically to handle the increased demand. What’s that called?

Rohan is responsible for ensuring that all employee files at his company are backed up to Microsoft OneDrive every day. What kind of cloud service is he using?

Olivia tries to print a document, but nothing comes out of the printer. The printer is on and connected. What should she check next?

Lucas is working on a big project for school, but he notices that his computer is running very slowly and programs take a long time to open. What could be a possible reason?

Sophia plugs in her headphones, but she still hears sound from the computer speakers. What should she check first?