WorksheetsAvalanche Card Quiz
Total questions: 11
Worksheet time: 11mins
Name
Class
Date
1.
What is the main purpose of the Avalanche Card App?
a)
To convert USD to crypto
b)
To invest in Avalanche tokens
c)
To manage and spend crypto via a virtual/physical debit card
d)
To stake AVAX for rewards
2.
What does the “Available to Spend” balance represent?
a)
The total of all crypto in the wallet
b)
The dollar value of liquid crypto eligible for card loading
c)
The full crypto portfolio minus locked tokens
d)
Funds that are in the process of liquidation
3.
When a user spends with the Avalanche Card, how is the crypto processed?
a)
It’s directly transferred to the merchant in AVAX
b)
It’s instantly converted to USD at the time of purchase
c)
It’s converted at the end of the day in batches
d)
The merchant receives a mix of crypto and fiat
4.
The Avalanche Card lets merchants accept AVAX directly.
a)
True
b)
False
5.
What information can a user view by tapping their virtual card?
a)
Card Number
b)
Expiration Date
c)
CVV
d)
Wallet Address
6.
Which of the following do CXRs need to collect to order a physical card?
a)
Full Name
b)
Registered Email
c)
Last 4 digits of the current card
d)
Verified Mailing Address
e)
Reason for request
7.
Which customer concerns should agents proactively address?
a)
Customers may think 50% was deducted as a fee
b)
Customers may believe they lost ownership of their AVAX
c)
100% of the AVAX is visible in their total balance
d)
Spending power may update after settlement
8.
What should a CXR do if a user requests both a physical and a virtual card?
a)
Submit a ticket for the physical card and guide them to create a virtual one in-app
b)
Submit a ticket for both
c)
Ask the user to choose only one
d)
Create the virtual card for the user
9.
Refunds may take how long to fully settle in rare cases?
a)
Up to 10 business days
b)
Up to 60 business days
c)
Never more than 7 days
d)
Depends on the crypto network
10.
What does the 50% advance rate mean for Avalanche Card users?
a)
Only half of the deposited AVAX is immediately available to spend
b)
The other half is held as collateral
c)
50% of the deposit is charged as a fee
d)
The full AVAX deposit still belongs to the customer
11.
Which terms should agents use when explaining this feature to customers?
a)
Advance rate
b)
Spending power
c)
Loan
d)
Borrowed funds
100 %
