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WorksheetsWhat is Operations?
Total questions: 35
Worksheet time: 18mins
Operations is defined as:
The process of transforming inputs into outputs to create goods or services.
A type of financial investment.
A marketing strategy for product promotion.
A method of customer feedback collection.
Fill in the blank: ________ refers to the daily functioning of an organization, managing the inputs and outputs, and includes manufacturing, purchasing, and logistics.
Operations
Marketing
Finance
Human Resources
According to the quote, which is better: having an average strategy with superb execution or having a superb strategy with poor execution?
Having an average strategy with superb execution is better.
Having a superb strategy with poor execution is better.
Both are equally effective.
Neither is effective.
The six business functions are:
Marketing, Finance, Operations, Human Resources, Information Technology, and Research & Development
Marketing, Sales, Engineering, Customer Service, Logistics, and Procurement
Finance, Accounting, Legal, Public Relations, Design, and Manufacturing
Operations, Human Resources, Sales, IT, Logistics, and Customer Support
What is one of the Six Business Functions? Fill in the blank: Human _________.
Resources
Machines
Finances
Products
What is one of the Six Business Functions? Fill in the blank: __________ (related to planning and direction).
Strategy
Accounting
Manufacturing
Logistics
Which of the following lists all Six Business Functions mentioned in the image?
Production, Marketing, Finance, Human Resources, Research and Development, Administration
Production, Marketing, Sales, Logistics, IT, Customer Service
Finance, Marketing, Operations, IT, Procurement, Legal
Human Resources, Sales, Marketing, IT, Finance, Logistics
Which of the following activities are part of Operations?
Managing day-to-day business processes
Developing new products
Conducting market research
Designing marketing campaigns
Fill in the blank: One of the activities in operations is _________
Manufacturing
Painting
Dancing
Singing
One of the activities in operations is _________
Transportation
Painting
Singing
Dancing
Fill in the blank: One of the activities in operations is _________
Purchasing
Painting
Dancing
Singing
One of the activities in operations is _________
Distribution
Painting
Singing
Dancing
Fill in the blank: One of the activities in operations is _________
Logistics
Painting
Singing
Dancing
Fill in the blank: One of the activities in operations is _________
Inventory Management
Advertising Campaigns
Software Development
Financial Auditing
Fill in the blank: One of the activities in operations is _________
Quality Control
Advertising
Recruitment
Market Research
Fill in the blank: One of the activities in operations is _________
Supply Chain Management
Financial Auditing
Software Development
Graphic Designing
Manufacturing is defined as:
The process of making products from raw materials
The act of selling goods to customers
The transportation of goods from one place to another
The design of marketing strategies for products
Fill in the blank: Manufacturing is the making of products from raw materials and other inputs like _______, machinery, and tools.
labor
paint
sugar
water
What raw materials does Ford use to make vehicles?
Steel, aluminum, rubber, and glass
Wood, plastic, and copper
Gold, silver, and bronze
Paper, cloth, and wool
Ford uses ______ and assembly lines to mass produce their vehicles.
human labor
solar power
robotic animals
wind energy
What does 'mass production' mean?
Making a few products by hand
Using technology and assembly lines to make large quantities of the same product
Selling products in small shops
Designing unique products for each customer
Ford constantly monitors quality control during the manufacturing process.
True
False
Inputs and Outputs are:
the data that goes into and comes out of a system
the final result of a process only
the instructions given to a computer
the hardware components of a computer
What are inputs? Fill in the blank: Inputs are resources used to make ________, like raw materials, labor, machinery, and tools.
goods and services
weather and seasons
laws and regulations
stories and poems
What are outputs? Fill in the blank: Outputs are the result of the process that uses inputs to make ________.
goods and services
raw materials
waste products
energy
For Ford, what do the finished vehicles become?
Cost of Goods Sold, or COGS
Inputs
Raw materials
Labor
Purchasing is:
the process of buying goods and services
the process of selling products to customers
the act of manufacturing goods
the process of delivering goods to customers
Fill in the blank: Purchasing is the organized acquisition of goods and ________ on behalf of a business.
services
vehicles
employees
locations
Netflix needs to create, purchase and/or license a lot of _______.
content
hardware
vehicles
furniture
Ford needs to buy raw materials (like steel and aluminum), ________, and other supplies needed to make those goods.
machinery
furniture
clothing
toys
Microsoft needs to buy or lease certain software development tools, technology platform tools, and _______.
servers
desks
vehicles
books
Both parts of the gross profit equation are:
Revenue and Cost of Goods Sold
Assets and Liabilities
Net Income and Expenses
Sales and Operating Expenses
What is the formula for Gross Profit? Fill in the blank: Gross Profit = _______ - Cost of Goods Sold.
Sales Revenue
Net Income
Operating Expenses
Total Assets
According to the image, success in business depends on how well you sell and how well you _____
buy
teach
advertise
manage
Which of the following is subtracted from Sales Revenue to calculate Gross Profit?
Operating Expenses
Cost of Goods Sold
Net Income
Gross Margin
