Worksheets2nd Quarter ASNC1 Exam
Total questions: 60
Worksheet time: 38mins
What is the first step in preparing a job estimate?
Ordering spare parts
Inspecting vehicle condition
Preparing an invoice
Asking for payment
A job estimate must include all of the following EXCEPT:
Labor cost
Materials needed
Customer's insurance history
Estimated time of completion
Which document serves as the customer's written approval for repair work?
Job order form
Purchase order
Service report
Delivery receipt
What is the main purpose of job estimation in automotive servicing?
To delay repair time
To identify defective parts only
To determine the cost and time required
To create a sales quotation
When preparing estimates, labor cost is often computed based on:
Vehicle color
Time spent and rate per hour
Shop rental
Technician preference
What is the standard symbol used for a ground connection in electrical drawings?
Triangle
Zigzag line
Horizontal line with three decreasing lines below
Circle with cross
Which instrument is commonly used to draw straight lines in technical drawings?
Compass
Ruler or T-square
Divider
French curve
Technical drawings are used in automotive servicing to:
Entertain clients
Record timekeeping
Communicate exact specifications and dimensions
Serve as warranty forms
What is the correct meaning of the acronym "BOM" in technical drawing?
Bill of Materials
Base of Measurements
Basic Object Map
Blueprint of Machine
In interpreting technical drawings, solid lines usually represent:
Hidden parts
Visible edges
Center lines
Dimensions
What color of safety sign indicates "Mandatory Action"?
Blue
Green
Yellow
Red
Which of the following PPE should be worn when grinding metal parts?
Ear plugs only
Gloves and safety goggles
Cap and apron
Face mask only
Waste oil should be:
Poured into the drainage
Disposed in any open field
Collected in sealed containers for recycling
Mixed with coolant
Fire extinguisher labeled "ABC" is suitable for:
Paper, liquids, and electrical fires
Paper only
Oil only
Electrical only
The most important rule in maintaining workplace safety is:
Work faster
Ignore minor injuries
Follow safety procedures at all times
Wear new clothes daily
What should be done after completing a repair job?
Immediately release the car
Conduct a quality inspection
Ask for customer feedback only
Record expenses
The purpose of quality inspection is to:
Ensure repairs meet specifications
Delay work delivery
Increase production cost
Ignore minor defects
Which of the following best describes "defect"?
Any deviation from standard requirement
A complete repair job
Customer satisfaction
Vehicle cleanliness
In automotive quality control, a checklist is used to:
Record attendance
Monitor materials
Verify completion of specific tasks
Compute total cost
Non-conformance report (NCR) is prepared when:
A product meets all standards
Work fails to meet required quality
Customer pays early
Tools are complete
Quality system in the workshop ensures:
Consistency and customer satisfaction
Delay of repair jobs
Higher pricing
More paperwork only
Which document records quality procedures in the workshop?
Quality manual
Invoice
Purchase order
Time card
Continuous improvement means:
Repeating the same process
Making small, ongoing enhancements in quality
Reducing staff
Working longer hours
ISO 9001 is related to:
Environmental protection
Quality management system
Automotive fuel rating
Product design
Which of the following is an example of a quality tool?
Check sheet
Hammer
Wrench
Socket
The first step in providing work instruction is:
Evaluate trainee’s skills
Dismiss the trainee
Demonstration should be followed by:
Trainee practice
Immediate assessment
Written exam
Verbal report
Good work instruction must be:
Complex and lengthy
Clear, accurate, and complete
Verbal only
Recorded without feedback
When instructing, the trainer should:
Show the correct method step-by-step
Let trainees guess the process
Focus on paperwork
Avoid questions
Effective feedback should be:
Criticizing the trainee
Timely, constructive, and specific
General and delayed
Ignored
Proper housekeeping helps prevent accidents in the workshop.
True
False
Technical drawings are unnecessary in identifying components.
True
False
Wearing PPE is optional when performing repair work.
True
False
Quality inspection should only be done for major repairs.
True
False
Fire extinguishers should be checked regularly for pressure and expiry date.
True
False
Continuous improvement involves evaluating and updating work processes.
True
False
Oil spills should be cleaned immediately using absorbent materials.
True
False
Environmental safety is part of automotive workshop responsibility.
True
False
A quality manual outlines the company’s commitment to standards.
True
False
Only the supervisor is responsible for maintaining quality.
True
False
Work instructions should be delivered in a confusing manner to test the trainee’s attention.
True
False
Feedback should focus on performance, not personality.
True
False
Inspection records are essential for traceability of repair work.
True
False
Waste segregation has no impact on workshop safety.
True
False
The goal of a quality system is to achieve consistent output that meets customer expectations.
True
False
A detailed list of tasks, materials, and costs for a repair job.
(a)
A standardized drawing that shows dimensions and structure of components.
(a)
Protective equipment worn to prevent injury.
(a)
A process that ensures a product meets established standards.
(a)
The process of ensuring repairs are done correctly before releasing the vehicle.
(a)
The international standard for quality management systems.
(a)
A written record of step-by-step procedures for performing a task.
(a)
The act of showing and explaining a job process to a trainee.
(a)
A document that shows deviation or non-compliance with quality standards.
(a)
The practice of continually making small improvements to systems or processes.
(a)
Component designed and manufactured by the vehicle's original company.
(a)
This type of drawing shows the relationship of different electrical components.
(a)
A type of hazard that can cause injury due to flying debris or particles.
(a)
The process of estimating total job cost including labor, materials, and time.
(a)
A form of workshop documentation used to track inspection results.
(a)
