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Quality Day Quiz

Total questions: 5

Worksheet time: 50secs

Name
Class
Date
1.

If I receive a complaint, when should I report it to customer service?

a)

Within 1 working day

b)

Within 2 working days

c)

Within 3 working days

d)

Within 4 working days

2.

What does QBWM stand for?

a)

Quality Begins Without Me

b)

Quality Begins With Me

c)

Quantity Begins With Me

d)

Quantity Begins Without Me

3.

Who is responsible for Quality?

a)

Me

b)

Everyone

c)

You

d)

All answers are correct

4.

What does IFU stand for?

a)

Indication For Using

b)

Instruction For Use

c)

Instruction For Utility

d)

Instruction From User

5.

When is World Quality Day?

a)

November 13

b)

November 20

c)

September 13

d)

December 13

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