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Kirbys 1d Hair Service Preparation – PSI Exam-Style Questions

Total questions: 100

Worksheet time: 50mins

Name
Class
Date
1.

Shampooing: What is the primary function of shampooing in hair care services?

a)

To style the hair

b)

To remove sebum, dirt, and product buildup

c)

To deposit pigment

d)

To exfoliate the scalp

2.

Shampooing: What ingredient in shampoo attracts water during cleansing?

a)

Lipophilic tail

b)

Hydrophilic head

c)

Chelating agent

d)

Humectant

3.

Shampooing: What type of shampoo is recommended for color-treated hair?

a)

High-pH shampoo

b)

Clarifying shampoo

c)

pH-balanced shampoo

d)

Dry shampoo

4.

Shampooing: What is the effect of using a high-pH shampoo on the hair?

a)

Adds moisture

b)

Strengthens the cuticle

c)

Causes dryness and fading

d)

Deposits protein

5.

Shampooing: What type of water allows shampoo to lather freely and cleanse effectively?

a)

Hard water

b)

Tap water

c)

Soft water

d)

Distilled water

6.

Conditioning: What is the purpose of conditioning after shampooing?

a)

To cleanse the scalp

b)

To close the cuticle and restore moisture

c)

To remove pigment

d)

To exfoliate the scalp

7.

Conditioning: What type of conditioner is left in the hair and not rinsed out?

a)

Rinse-out conditioner

b)

Leave-in conditioner

c)

Oil treatment

d)

Deep conditioner

8.

Conditioning: What ingredient in conditioners attracts and retains moisture?

a)

Silicone

b)

Protein

c)

Humectants

d)

Alcohol

9.

Conditioning: What is the benefit of using a deep-conditioning treatment?

a)

Adds pigment

b)

Strengthens and moisturizes the hair shaft

c)

Removes buildup

d)

Increases oil production

10.

Shampooing: What is co-washing best described as?

a)

Using conditioner and water to cleanse the hair

b)

Using dry shampoo

c)

Using oil and shampoo together

d)

Using medicated shampoo

11.

Scalp Care: What are the two basic requirements for a healthy scalp?

a)

Moisture and protein

b)

Cleanliness and stimulation

c)

Oil and exfoliation

d)

Heat and hydration

12.

Scalp Care: What is the purpose of a scalp massage?

a)

To remove hair extensions

b)

To stimulate microcirculation and relax the scalp

c)

To increase product buildup

d)

To exfoliate the hair shaft

13.

Scalp Care: What massage technique uses circular strokes to relax the scalp?

a)

Petrissage

b)

Tapotement

c)

Effleurage

d)

Friction

14.

Scalp Care: What scalp condition is caused by the fungus malassezia?

a)

Dry scalp

b)

Dandruff

c)

Folliculitis

d)

Seborrhea

15.

Scalp Care: What is the recommended follow-up after an antidandruff treatment?

a)

Clarifying shampoo

b)

Deep conditioning

c)

Oil rinse

d)

Protein spray

16.

Draping: What is the purpose of draping before a hair service?

a)

To style the hair

b)

To protect the client's clothing and skin

c)

To apply product

d)

To measure hair length

17.

Draping: What should be placed between the cape and the client's neck?

a)

Styling gel

b)

Neck strip or towel

c)

Comb

d)

Conditioner

18.

Draping: What type of draping is used for chemical services?

a)

Shampoo draping

b)

Cutting/styling draping

c)

Chemical draping

d)

Dry draping

19.

Draping: What should the client remove before draping?

a)

Shoes

b)

Jewelry and glasses

c)

Hair ties

d)

Makeup

20.

Draping: What is the risk of improper draping during a chemical service?

a)

Faster drying

b)

Product buildup

c)

Damage to clothing or skin

d)

Increased shine

21.

What is the benefit of brushing hair before shampooing?

a)

Reduces hair growth

b)

Stimulates scalp circulation and removes debris

c)

Removes hair color

d)

Prevents hair from drying

22.

What brush type is recommended for straight to wavy hair?

a)

Wide-toothed comb

b)

Natural bristle brush

c)

Vent brush

d)

Paddle brush

23.

What is the risk of skipping detangling on curly hair before shampooing?

a)

Increased shine

b)

Hair may become matted and break

c)

Faster drying time

d)

Less product needed

24.

What is finger detangling used for?

a)

To apply product evenly

b)

To manually remove knots and reduce breakage

c)

To stimulate the scalp

d)

To exfoliate the scalp

25.

When should brushing be avoided?

a)

Before a haircut

b)

Before a chemical service

c)

After conditioning

d)

During styling

26.

What is the purpose of a client consultation before shampooing?

a)

To choose a haircut

b)

To identify client preferences and contraindications

c)

To measure hair length

d)

To apply product

27.

What question should be asked during a shampoo consultation?

a)

Do you want a manicure today?

b)

Do you enjoy scalp massage?

c)

What is your favorite hair color?

d)

Would you like your hair cut?

28.

What condition requires referral to a physician before service?

a)

Dry ends

b)

Oily scalp

c)

Lice infestation

d)

Product buildup

29.

What is the purpose of a scalp analysis?

a)

To determine hair porosity

b)

To identify scalp conditions needing medical attention

c)

To choose a styling product

d)

To measure hair density

30.

What should be done if a client has open wounds on the scalp?

a)

Proceed with caution

b)

Use a dry shampoo

c)

Refer to a physician and decline service

d)

Apply conditioner only

31.

Why is shampooing essential before styling services?

a)

It adds pigment to the hair

b)

It removes buildup and prepares a clean canvas

c)

It closes the cuticle

d)

It increases porosity

32.

Why should the scalp be analyzed before any shampoo or treatment service?

a)

To measure hair length

b)

To identify contraindications or medical conditions

c)

To select a haircut

d)

To apply styling product

33.

Why is conditioner applied after shampooing?

a)

To cleanse the scalp

b)

To close the cuticle and restore moisture

c)

To remove pigment

d)

To exfoliate the scalp

34.

Why is brushing important before shampooing straight to wavy hair?

a)

It removes hair color

b)

It stimulates circulation and removes debris

c)

It increases tangling

d)

It adds pigment

35.

Why should clients remove jewelry before draping?

a)

To reduce styling time

b)

To prevent damage or loss during service

c)

To increase shine

d)

To apply product

36.

All of the following are benefits of conditioning EXCEPT:

a)

Restores moisture

b)

Strengthens the hair shaft

c)

Deposits pigment

d)

Improves manageability

37.

All of the following are signs that require physician referral EXCEPT:

a)

Open wounds

b)

Lice infestation

c)

Mild dryness

d)

Abnormal hair loss

38.

All of the following are types of draping EXCEPT:

a)

Shampoo draping

b)

Cutting/styling draping

c)

Chemical draping

d)

Thermal draping

39.

All of the following are appropriate brush types for detangling wet hair EXCEPT:

a)

Paddle brush

b)

Vent brush

c)

Metal round brush

d)

Wide-toothed comb

40.

All of the following are questions to ask during a shampoo consultation EXCEPT:

a)

Do you enjoy scalp massage?

b)

Are you taking medications that affect scalp stimulation?

c)

What is your favorite nail polish color?

d)

Do you have neck or health issues?

41.

What is the BEST shampoo type for oily hair?

a)

Moisturizing shampoo

b)

Balancing shampoo

c)

Color-enhancing shampoo

d)

Dry shampoo

42.

What is the BEST draping method for chemical services?

a)

Shampoo cape only

b)

Cutting cape with towel

c)

Chemical cape with neck strip and towel

d)

Styling cape

43.

What is the BEST brush type for straight to wavy hair before shampooing?

a)

Wide-toothed comb

b)

Natural bristle brush

c)

Vent brush

d)

Metal round brush

44.

What is the BEST follow-up after using a clarifying shampoo on textured hair?

a)

Dry shampoo

b)

Moisturizing conditioner

c)

Protein spray

d)

Leave-in detangler

45.

What is the BEST way to prevent tangling during shampooing of curly hair?

a)

Skip brushing

b)

Detangle before wetting

c)

Use a metal brush

d)

Apply conditioner first

46.

What is TRUE about shampoo ingredient labeling?

a)

Ingredients are listed in random order

b)

Water is usually the first ingredient

c)

Surfactants are listed last

d)

Oils are always listed first

47.

What is TRUE about scalp massage?

a)

It should be done with fingernails

b)

It increases microcirculation and relaxes the scalp

c)

It is only for oily scalps

d)

It replaces shampooing

48.

What is TRUE about conditioner pH?

a)

It is higher than shampoo

b)

It helps open the cuticle

c)

It is lower than shampoo and helps close the cuticle

d)

It is neutral

49.

What is TRUE about dry shampoo?

a)

It replaces regular shampooing

b)

It is used before chemical services

c)

It absorbs oil and adds volume

d)

It deposits pigment

50.

What is TRUE about scalp analysis?

a)

It is optional before scalp treatments

b)

It helps identify conditions needing medical attention

c)

It is only done after shampooing

d)

It is used to measure hair length

51.

What is NOT TRUE about brushing curly hair before shampooing?

a)

It prevents matting and breakage

b)

It should be skipped to save time

c)

It helps section and detangle

d)

It reduces discomfort during shampooing

52.

What is NOT TRUE about chemical draping?

a)

It uses a chemical cape and towels

b)

It protects the client from chemical spills

c)

It is optional for color services

d)

It remains in place until the chemical process is complete

53.

What is NOT TRUE about clarifying shampoo?

a)

It removes buildup and minerals

b)

It is gentle and moisturizing

c)

It can be drying and harsh

d)

It is used before chemical services

54.

What is NOT TRUE about leave-in conditioners?

a)

They are rinsed out after application

b)

They hydrate and protect the hair

c)

They contain humectants and silicone

d)

They reduce frizz and add shine

55.

What is NOT TRUE about scalp massage contraindications?

a)

It should be avoided with scalp wounds

b)

It is safe for all clients

c)

It may be contraindicated for certain medical conditions

d)

It should be customized to client needs

56.

What must be done with towels, linens, and capes after each client?

a)

Shake them out and reuse

b)

Spray with disinfectant and reuse

c)

Launder with detergent and hot water

d)

Air dry and store

57.

Where must clean towels and linens be stored?

a)

On the styling station

b)

In a closed, dust-free cabinet or drawer

c)

On the back of the chair

d)

In the shampoo bowl

58.

What is the correct procedure for storing soiled towels and linens?

a)

Place them in a sealed plastic bag

b)

Store them with clean towels

c)

Place them in a covered, labeled container

d)

Leave them on the counter

59.

All of the following are true about laundry EXCEPT:

a)

Clean and soiled linens must be stored separately

b)

Soiled linens must be laundered before reuse

c)

Linens may be reused if they appear clean

d)

Clean linens must be stored dust-free

60.

What must be done to shampoo bowls after each use?

a)

Rinse with cold water

b)

Wipe with a dry towel

c)

Clean and disinfect

d)

Spray with water only

61.

What is the minimum requirement for shampoo bowl sanitation between clients?

a)

Rinse with warm water

b)

Disinfect with an EPA-registered disinfectant

c)

Wipe with alcohol

d)

Use a towel barrier

62.

What is TRUE about shampoo bowls in a licensed establishment?

a)

They must be cleaned weekly

b)

They must be cleaned and disinfected after each client

c)

They only need to be cleaned at the end of the day

d)

They are optional if using dry shampoo

63.

Why must shampoo bowls be disinfected between clients?

a)

To remove hair color

b)

To prevent cross-contamination and disease transmission

c)

To reduce water usage

d)

To improve product absorption

64.

What must a practitioner do before performing any service?

a)

Put on gloves

b)

Sanitize hands with soap and water or hand sanitizer

c)

Ask for payment

d)

Apply conditioner

65.

When must tools and implements be cleaned and disinfected?

a)

Weekly

b)

After each client

c)

At the end of the day

d)

Only when visibly dirty

66.

What is the TDLR rule if a client shows signs of a contagious condition?

a)

Proceed with caution

b)

Use gloves and continue

c)

Decline service and refer to a physician

d)

Apply antiseptic and continue

67.

What is the purpose of using a neck strip or towel under the cape?

a)

To absorb shampoo

b)

To protect the client’s skin from direct contact with the cape

c)

To keep the cape in place

d)

To dry the hair

68.

What is NOT TRUE about preventing disease transmission in the salon?

a)

Disinfecting tools between clients is required

b)

Gloves must be worn for all services

c)

Hand hygiene is required before and during services

d)

Contaminated items must be properly disposed

69.

Why must soiled items be stored in a labeled, closed container?

a)

To reduce clutter

b)

To prevent cross-contamination

c)

To save space

d)

To dry them faster

70.

What is the BEST way to prevent disease transmission in a cosmetology setting?

a)

Use disposable tools only

b)

Follow all sanitation and disinfection protocols

c)

Avoid scalp massage

d)

Use only dry shampoo

71.

Why must a licensee refuse service to a client showing signs of a contagious condition?

a)

To avoid product waste

b)

To prevent transmission and protect public health

c)

To reduce service time

d)

To avoid client discomfort

72.

What should a licensee do if a client presents with open wounds or signs of infection?

a)

Proceed with gloves

b)

Apply antiseptic and continue

c)

Refer the client to a physician and decline service

d)

Use a dry shampoo

73.

All of the following are considered contagious conditions EXCEPT:

a)

Head lice

b)

Ringworm

c)

Mild dandruff

d)

Impetigo

74.

What is TRUE about TDLR’s rule on contagious clients?

a)

Services may continue with client consent

b)

Services must be refused if contagion is suspected

c)

Services are allowed if gloves are worn

d)

Services are allowed for scalp conditions only

75.

What is the BEST action if a client has a suspicious rash or scalp lesion?

a)

Apply conditioner and proceed

b)

Use a clarifying shampoo

c)

Refer to a physician and do not perform the service

d)

Offer a dry styling service

76.

What is NOT TRUE about handling contagious clients?

a)

Licensees must protect themselves and others from exposure

b)

Services may continue if the client signs a waiver

c)

Refusal of service is required by law

d)

Referral to a physician is appropriate

77.

Why is it important to perform a scalp analysis before shampooing?

a)

To determine hair porosity

b)

To identify contagious conditions requiring medical referral

c)

To select a styling product

d)

To measure hair density

78.

What is the main reason for using a neck strip during draping?

a)

To measure hair length

b)

To apply styling product

c)

To protect the client's skin from contact with the cape

d)

To add volume to the hair

79.

Which type of shampoo is recommended for color-treated hair?

a)

Anti-dandruff shampoo

b)

Volumizing shampoo

c)

Color-safe shampoo

d)

Clarifying shampoo

80.

What is the purpose of analyzing the hair and scalp before a conditioning treatment?

a)

To select the appropriate conditioner

b)

To determine the client's hair color

c)

To style the hair

d)

To measure scalp temperature

81.

Scalp Care: Which scalp condition is characterized by redness and flaking?

a)

Alopecia

b)

Dandruff

c)

Folliculitis

d)

Psoriasis

82.

Conditioning: What type of conditioner is best for fine hair?

a)

Heavy cream conditioner

b)

Leave-in conditioner

c)

Oil-based conditioner

d)

Deep conditioning mask

83.

Draping: What should be checked before applying a drape to a client?

a)

Client's preferred hairstyle

b)

Client's hair color

c)

Client's jewelry and accessories

d)

Client's shoe size

84.

Which of the following is MOST important when selecting a shampoo for color-treated hair?

a)

High pH level

b)

Sulfate-free formula

c)

Strong fragrance

d)

Clarifying ingredients

85.

What is the recommended water temperature for rinsing out conditioner?

a)

Hot

b)

Cold

c)

Room temperature

d)

Lukewarm

86.

Which scalp condition requires gentle cleansing and avoidance of harsh products?

a)

Oily scalp

b)

Dry, flaky scalp

c)

Normal scalp

d)

Thick hair

87.

What is the primary purpose of using a leave-in conditioner?

a)

To provide ongoing moisture and detangling

b)

To exfoliate the scalp

c)

To remove excess oil

d)

To add permanent color

88.

Which of the following is MOST important when selecting a shampoo for color-treated hair?

a)

High pH level

b)

Sulfate-free formula

c)

Clarifying ingredients

d)

Strong fragrance

89.

What is the PRIMARY purpose of using a towel during draping?

a)

To style the hair

b)

To add comfort

c)

To protect the client's skin and clothing

d)

To dry the hair

90.

Which step should be performed FIRST before applying conditioner?

a)

Apply styling products

b)

Rinse out shampoo thoroughly

c)

Dry the hair with a towel

d)

Begin scalp massage

91.

What is the BEST way to test water temperature before shampooing a client?

a)

Ask the client to check

b)

Use your wrist or inner forearm

c)

Use a thermometer

d)

Test with the back of your hand

92.

Which of the following is NOT a benefit of scalp treatments?

a)

Improves blood circulation

b)

Helps control dandruff

c)

Promotes relaxation

d)

Increases hair tangling

93.

What is the main function of a clarifying shampoo?

a)

To increase shine

b)

To deposit color

c)

To remove product buildup

d)

To add moisture

94.

Which type of conditioner is best for extremely dry or damaged hair?

a)

Deep conditioning treatment

b)

Instant conditioner

c)

Volumizing conditioner

d)

Leave-in conditioner

95.

During a shampoo service, what should you do if the client reports discomfort?

a)

Increase water temperature

b)

Stop and assess the situation

c)

Continue as normal

d)

Apply more shampoo

96.

Which of the following is NOT a benefit of scalp massage?

a)

Increases hair breakage

b)

Helps distribute natural oils

c)

Improves blood circulation

d)

Promotes relaxation

97.

What is the primary purpose of using a clarifying shampoo?

a)

To add moisture

b)

To color the hair

c)

To remove product buildup

d)

To detangle hair

98.

Which tool is best for detangling wet, curly hair?

a)

Fine-toothed comb

b)

Teasing brush

c)

Round brush

d)

Wide-toothed comb

99.

What should you do if a client has an open wound on the scalp?

a)

Apply conditioner

b)

Use a deep cleansing shampoo

c)

Proceed with the service

d)

Refer to a physician

100.

Which of the following is recommended for clients with sensitive scalps?

a)

Use hot water during shampoo

b)

Choose gentle, fragrance-free products

c)

Apply strong exfoliating treatments

d)

Skip conditioning