WorksheetsHospital Quality Improvement - QUIZZ
Total questions: 15
Worksheet time: 8mins
What is the main aim of Quality Improvement in healthcare?
Reducing hospital size
Improving patient outcomes and safety
Increasing number of patients
Minimizing staff workload
The PDCA cycle used in Quality Improvement stands for:
Plan-Do-Control-Act
Plan-Do-Check-Act
Prepare-Deliver-Sustain-Assess
Plan-Design-Study-Analyze
The “5 Whys” technique helps in:
Brainstorming ideas
Root cause analysis
Prioritizing actions
Measuring outcomes
In QI terminology, "non-conformity" (NC) refers to:
Staff discipline issue
Deviation from set standard or process
Complaint from patient
Documentation error
The key elements of QI include all except:
Patient-centeredness
Data-driven decision making
Blaming individuals
Continuous improvement
A “Quality Indicator” is defined as:
A direct measure of patient satisfaction only
A measurable element of practice performance
An employee satisfaction score
A document control record
PDCA cycle and PDSA cycle are:
The same, but PDSA includes study instead of check
Totally different concepts
Not related to QI
Regulatory requirements
Which of the following best represents a culture of quality?
Fear of reporting errors
Open communication and learning from mistakes
Punitive action for incidents
Blame-based system
A sentinel event is defined as:
Minor error in documentation
Unexpected occurrence involving death or serious injury
Routine infection
Regular event in care delivery
“Quality Improvement” focuses mainly on:
Punishing staff for mistakes
Correcting processes to prevent errors
Inspecting equipment
Checking medical bills
Near Miss event refers to:
An incident that did not cause harm but had potential to do so
A serious adverse event
A routine event
A sentinel event
When an improvement plan fails, the next step should be to:
Blame individuals
Re-analyze data and identify new root causes
Close the project
Ignore results
A “Corrective Action” is defined as:
An action taken to prevent a potential non-conformance
An action taken to eliminate the cause of a detected non-conformance
An action for continuous improvement only
A disciplinary measure for staff
A “Preventive Action” is defined as:
A reactive step after an incident
An action taken to eliminate the cause of a potential non-conformance
A part of financial planning
Staff disciplinary step
In the context of QI, risk register is used for:
Listing all possible hazards and mitigation plans
Recording financial transactions
Managing attendance
Listing hospital visitors
