NEW
Font size
WorksheetsChapter 1 Lesson 2
Total questions: 10
Worksheet time: 5mins
Recall: Which task is listed as a clinical skill for a medical assistant?
Scheduling patients for follow-up visits
Checking vital signs and collecting specimens
Verifying insurance eligibility only
Coordinating community outreach events
Which task best represents a medical assistant’s responsibility in patient flow management according to the Administrative Competencies list?
Scheduling patients
Performing surgery
Prescribing medications
Interpreting diagnostic imaging
A clinic wants to reduce claim denials by tightening its front-office processes. Based on the competencies shown, which action most directly applies this goal?
Performing basic diagnostic and procedural coding for insurance purposes
Administering intravenous medications during procedures
Conducting radiographic image acquisition
Calibrating laboratory analyzers for specimen testing
A clinic updates its policies to strengthen safety. Which competency most directly addresses federal workplace safety standards for handling bloodborne pathogens and hazardous materials?
Complying with OSHA
Handling drug refills
Preparing patients for X-rays
Changing bandages and dressings
Which statement most accurately distinguishes delegable from non-delegable tasks to MAs?
Delegable tasks require independent clinical judgment; non-delegable tasks are routine only
Delegable tasks align with the MA’s demonstrated competence; non-delegable tasks exceed training or require licensure
Delegable tasks are administrative only; non-delegable tasks are clinical only
Delegable tasks are those the MA prefers; non-delegable tasks are those the MA dislikes
Which term best describes consistently arriving on time for shifts, appointments, and tasks in a clinical setting?
Punctuality
Proactivity
Congeniality
Discretion
A medical assistant protects patient information by avoiding casual hallway discussions about cases. Which professional quality is being demonstrated?
Competence
Confidentiality
Empathy
Thoroughness
Which behavior most clearly reflects integrity in the role of a medical assistant?
Admitting a documentation error and correcting it according to policy
Cheerfully greeting patients without addressing mistakes
Working faster to see more patients even if steps are skipped
Waiting for the provider to notice missing results
Which action best exemplifies proactivity for a medical assistant?
Waiting for the provider to assign every task
Anticipating supply shortages and restocking before they run out
Keeping conversations friendly but avoiding task ownership
Documenting only the minimum required fields
Which scenario best integrates professional qualities with a professional image to improve care quality?
Documenting thoroughly while speaking respectfully and avoiding public eating or drinking
Being congenial but skipping hand hygiene to save time
Maintaining confidentiality but using a harsh tone when patients ask questions
Working quickly without confirming understanding to reduce backlog
