WorksheetsPACE 2026 Cascade
Total questions: 12
Worksheet time: 6mins
Name
Class
Date
1.
What is Operations PACE?
a)
It is our McDonald’s consulting program that protects brand standards
b)
It focuses on being customer-led and has a people first approach to improve experiences
c)
It is an enabler for us to drive continuous improvement in operating excellence and consistency
d)
It supports us in closing the restaurant performance gap
e)
All the above
2.
What does Operations PACE support us in doing?
a)
It supports us to place a focus on collaborative support
b)
It supports us to dial up and tailor our coaching and consulting approach
c)
It supports us to embed routines and processes to elevate, and sustain, long-term business results
d)
It supports us in placing a focus on Portal Goal setting to improve opportunities
e)
All of the above
3.
What are the three core elements of Operations PACE?
a)
CFV's, RGRV's, and Food Safety
b)
People, Performance and Process
c)
Evaluation Visits, Support Visits and Operations PACE+ Check-Ins
d)
People, Profit, Planning
4.
How is Operations PACE success measured?
a)
Closing the restaurant performance gap
b)
Improving business performance
c)
Elevating customer and people experiences
d)
All of the above
e)
B and C only
5.
What are the reasons why we have Consulting Categories?
a)
To understand how the restaurant performance gap is closing
b)
To provide a way to rank restaurants
c)
To provide a common way of measuring success for bonuses
d)
To provide a directional indication of restaurants which have most headroom for growth
e)
A and D only
6.
What are the new Consulting Category names?
a)
Focused Coaching, Balanced and Tailored Coaching, Advisory Coaching
b)
Level 1, Level 2, Level 3
c)
Focused Support, Balanced Support, Advisory Support
d)
Focused Group, Balanced Group, Advisory Group
7.
With the new Consulting Categories, what are some of the words and phrases we are removing from Operations PACE?
a)
Segmentation
b)
Rank
c)
Top and bottom
d)
PACE Standing
e)
All of the above
8.
Restaurants with a Focused Support Consulting Category requires coaching and consulting focused on…
a)
Strengthening and elevating routines and processes
b)
Identifying top opportunity root causes
c)
Embedding, strengthening, and/or evolving routines and processes
d)
Setting up and/or embedding routines and processes
e)
B and D only
9.
Restaurants with a Balanced Support Consulting Category requires coaching and consulting focused on…
a)
Strengthening and elevating routines and processes
b)
Identifying top opportunity root causes
c)
Embedding, strengthening, and/or evolving routines and processes
d)
Setting up and/or embedding routines and processes
e)
B and D only
10.
Restaurants with an Advisory Support Consulting Category requires coaching and consulting focused on…
a)
Strengthening and elevating routines and processes
b)
Identifying top opportunity root causes
c)
Embedding, strengthening, and/or evolving routines and processes
d)
Setting up and/or embedding routines and processes
e)
B and D only
11.
What should determine the amount of support you provide to a restaurant?
a)
An increase in the restaurants Guest Counts
b)
The restaurants Consulting Category
c)
The type and size of the restaurants identified opportunity
d)
The sudden and recent decline in OEPE
e)
All of the above
12.
What does the comprehensive Operations PACE support portfolio consist of?
a)
Business Acceleration Session, Running Great Restaurants Visit, Customer First Visit
b)
Operations PACE+ Support Visits, Operations PACE+ Check-Ins, Portal Goals
c)
Running Great Restaurants Visits and Customer First Visits
d)
All Operations PACE visits
100 %
