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사회복지 사례관리론 테스트

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

사례관리의 정의는 무엇인가요?

a)

사례관리는 자원의 배분을 무작위로 결정하는 활동입니다.

b)

사례관리란 개인이나 집단의 필요에 맞춰 자원과 서비스를 통합하고 조정하는 활동입니다.

c)

사례관리는 단순히 정보를 제공하는 서비스입니다.

d)

사례관리는 개인의 감정을 분석하는 과정입니다.

2.

What are the main stages of the case management process?

a)

Identifying the problem, planning, execution, evaluation, readjustment

b)

Analyzing the problem, execution, evaluation, feedback, termination

c)

Planning, execution, monitoring, evaluation, termination

d)

Identifying the problem, execution, readjustment, feedback, termination

3.

Explain one of the case management techniques.

a)

Document writing

b)

Intervention planning

c)

Case analysis

d)

Counseling techniques

4.

What is the importance of case management evaluation?

a)

Case management evaluation measures the efficiency of employees.

b)

Case management evaluation aims to increase customer satisfaction.

c)

Case management evaluation is a method for cost reduction.

d)

The importance of case management evaluation lies in measuring the effectiveness of services and identifying areas for improvement.

5.

Why is ethics important in case management?

a)

Ethics in case management is important for protecting the rights of clients and building trust.

b)

Ethics in case management is important for providing financial support to clients.

c)

Ethics in case management is important for hindering clients' decision-making.

d)

Ethics in case management is important for empowering professionals.

6.

What is the role of case management?

a)

Case management is about collecting information about the client.

b)

Case management is about solving the client's problems.

c)

Case management is about understanding the client's emotions.

d)

The role of case management is to connect and coordinate services and resources that meet the client's needs.

7.

Why is client participation important in case management?

a)

Client participation decreases the efficiency of service providers.

b)

Client participation leads to ignoring their opinions.

c)

Client participation does not help in goal setting.

d)

Client participation reflects their needs and goals, enhances ownership, and increases the effectiveness of services.

8.

Explain the 'problem-solving approach' among case management techniques.

a)

The problem-solving approach analyzes the client's needs and allocates resources.

b)

The problem-solving approach is a step-by-step process that defines the client's problems, sets goals, and seeks solutions.

c)

The problem-solving approach involves understanding the client's emotions and providing support.

d)

The problem-solving approach involves observing the client's behavior and providing feedback.

9.

What tools are used in case management evaluation?

a)

Case analysis report

b)

Client assessment tools, case management software, questionnaires, interview guides

c)

Counseling skills manual

d)

Client feedback form

10.

Explain one of the ethical principles of case management.

a)

Protecting the client's confidentiality

b)

Respecting the client's autonomy

c)

Making decisions on behalf of the client

d)

Ignoring the client's needs