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Communication Mock Exam 2 Level 2 (2365) Electrical Installation

Total questions: 22

Worksheet time: 20mins

Name
Class
Date
1.

Select the correct answer from the four options. If a customer has special learning difficulties which one of the following should you do?

a)

Call your boss

b)

Refer them to another company

c)

Keep information short and relevant

d)

Return later when someone else is there

2.

Select the correct answer from the four options. Which one of the following would be employed by the main contractor?

a)

Subcontractor

b)

Architect

c)

Building control officer

d)

Clerk of works

3.

Select the correct answer from the four options. When installing an appliance, which document would you reference for the installation instructions?

a)

BS 7671:2018

b)

The Electrical At Work Regulations

c)

Manufacturers’ instructions

d)

Works programme

4.

Select the correct answer from the four options. Which of the following documents offers guidance but is not legally enforceable?

a)

Manufacturers’ instructions

b)

Building Regulations

c)

Act of Parliament

d)

Contract of employment

5.

Select the correct answer from the four options. A building control officer (BCO) commonly works for:

a)

the main contractor

b)

the local authority

c)

the architect

d)

the client

6.

Select the correct answer from the four options. The document that is handed to the customer, detailing the work to be done and a price is called:

a)

an invoice

b)

an estimate

c)

statutory cancellation rights

d)

a quotation

7.

Select the correct answer from the four options. The document that an operative submits, detailing the number of hours worked is:

a)

a time sheet

b)

a specification

c)

a delivery note

d)

a quotation

8.

Select the correct answer from the four options. One quality that would ensure the respect and cooperation of others on site is:

a)

aggressiveness

b)

submission

c)

politeness

d)

rudeness

9.

Select the correct answer from the four options. The main purpose of the works programme is to:

a)

state when payments are due

b)

provide clear indication of when an activity should start and finish

c)

assist the electrician in calculating the amount of materials required

d)

assist the contractor in planning the number of personnel that may be required

10.

Select the correct answer from the four options. What is the process where people in a meeting discuss items and come to an agreement?

a)

Arbitration

b)

Negotiation

c)

Adjudication

d)

Cavalcade

11.

Select the correct answer from the four options. The document that requests payment is called:

a)

quotation

b)

invoice

c)

bill of quantity

d)

delivery note

12.

Select the correct answer from the four options. Which of the following tradespeople would normally grout the bathroom?

a)

Bricklayer

b)

Electrician

c)

Roofer

d)

Tiler

13.

Select the correct answer from the four options. A new employee in a company would normally be given which of the following documents?

a)

Health and Safety at Work Act

b)

Bill of quantities

c)

Contract of employment

d)

Quotation

14.

Can you draw a 20Amp Radial Socket circuit (3 sockets) with one fused spur. More points for most detail included.

15.

Select the correct answer from the four options. Which one of the following communication methods is considered as official and can help towards a good company image?

a)

Letter

b)

Email

c)

Fax

d)

Verbal

16.

Select the correct answer from the four options. Which one of the following jobs would a structural engineer carry out?

a)

Position a building

b)

Attach architrave

c)

Design load-bearing beams

d)

Plan the works schedule

17.

Select the correct answer from the four options. What is the main function of the electrical services inspector?

a)

Make sure that the correct colours have been used for cable insulation

b)

Make sure that accessories have been installed to specification

c)

Make sure that the installation complies with BS 7671:2018

d)

Make sure that the voltage in the premises is sufficient

18.

Select the correct answer from the four options. The route of main trunking within a property can be found in which document?

a)

Job specification

b)

Building services drawing

c)

Building plan

d)

Bill of quantities

19.

Select the correct answer from the four options. Which one of the following organisations specialises in impartial advice concerning employment difficulties?

a)

CITB

b)

CSCS

c)

UKAS

d)

ACAS

20.

Select the correct answer from the four options. Which document would outline the commissioning requirements for a piece of electrical equipment?

a)

Building Regulations

b)

Manufacturers’ instructions

c)

British Standards

d)

Appliance plan

21.

Select the correct answer from the four options. If there was a dispute between an employee and an employer, who could be used in the discussions?

a)

Trade Union

b)

Employment control officer

c)

Health and safety representative

d)

Employee’s family

22.

Can you draw an intermediate lighting circuit with 1 light. More points for more detail included.