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ServSafe Module 2

Total questions: 98

Worksheet time: 49mins

Name
Class
Date
1.

What is contamination?

a)

The presence of harmful substances in food

b)

The process of cooking food

c)

The act of cleaning food

d)

The storage of food

2.

Which of the following are types of harmful substances that can contaminate food?

a)

Biological

b)

Chemical

c)

Physical

d)

All of the above

3.

Most contaminants cause ________ while others can result in physical harm.

a)

foodborne illness

b)

nutritional benefits

c)

improved taste

d)

longer shelf life

4.

How can contamination happen? Select all that apply.

a)

Dirt

b)

Animals used for food

c)

Contaminated water

d)

Bones in fillets

e)

Air

5.

The fecal-oral route of contamination is when a food handler uses the restroom and does not wash their hand afterward.

a)

True

b)

False

6.

Contaminants are passed very easily in the following ways:

a)

Person to person

b)

Dirty food touches surfaces or equipment

c)

Someone sneezes or coughs on food

d)

All of the above

7.

Microorganisms are small, living organisms that can be seen only through a microscope.

a)

True

b)

False

8.

Pathogens are microorganisms that cause illness.

a)

True

b)

False

9.

The four types of pathogens that can contaminate food and cause a foodborne illness are:

a)

Bacteria

b)

Viruses

c)

Parasites

d)

Fungi

e)

All of the above

10.

Which of the following is NOT one of the six pathogens singled out by the FDA?

a)

Shigella spp.

b)

Salmonella Typhi

c)

Nontyphoidal Salmonella

d)

Shiga toxin-producing Escherichia coli (STEC), aka E. Coli

e)

Influenza virus

11.

Shiga toxin-producing ________ (STEC), aka E. Coli, is one of the six pathogens singled out by the FDA.

a)

Escherichia coli

b)

Salmonella

c)

Listeria

d)

Campylobacter

12.

Which of the following is NOT a symptom of foodborne illness?

a)

Diarrhea

b)

Vomiting

c)

Fever

d)

Headache

13.

Jaundice is a symptom of foodborne illness.

a)

True

b)

False

14.

What is the onset time range for foodborne-illness symptoms to appear in a person?

a)

1 hour to 1 day

b)

30 minutes to 6 weeks

c)

1 week to 1 month

d)

1 day to 1 week

15.

Bacteria that cause foodborne illness can be found _________

a)

almost everywhere

b)

only in meat products

c)

only in vegetables

d)

only in water

16.

Which of the following is NOT a characteristic of bacteria that cause foodborne illness?

a)

Can be seen, smelled, or tasted

b)

Grow in TCS food

c)

Found in and on the body

d)

Grow with time and temperature

17.

What is the best way to prevent the growth of bacteria that cause foodborne illness?

a)

Wash hands

b)

Control time and temperature

c)

Use spices

d)

Add sugar

18.

FAT TOM is an acronym for conditions that encourage bacteria to grow. What does the 'A' in FAT TOM stand for?

a)

Air

b)

Acidity

c)

Amount

d)

Activity

19.

Bacteria grow best between pH levels of _______.

a)

4-7

b)

1-3

c)

8-10

d)

11-14

20.

Which temperature range allows bacteria to grow rapidly?

a)

32°F - 41°F

b)

41°F - 135°F

c)

135°F - 165°F

d)

0°F - 32°F

21.

To prevent bacteria growth, keep food out of the ________ danger zone.

a)

temperature

b)

humidity

c)

pressure

d)

light

22.

Which of the following is a major bacteria that causes foodborne illness?

a)

Salmonella Typhi

b)

Listeria monocytogenes

c)

Bacillus cereus

d)

Staphylococcus aureus

23.

Which of the following is NOT a major bacteria that causes foodborne illness?

a)

Shiga toxin-producing E. Coli

b)

Shigella spp.

c)

Nontyphoidal Salmonella

d)

Clostridium botulinum

24.

Salmonella Typhi is mainly sourced from _______.

a)

Humans

b)

Cattle

c)

Poultry

d)

Fish

25.

Nontyphoidal Salmonella is mainly sourced from:

a)

Humans

b)

Farm animals

c)

Feces of people who have illness

d)

Intestines of cattle

26.

Which food is linked with Shiga toxin-producing E. Coli?

a)

Ready-to-eat food

b)

Poultry and eggs

c)

Raw or undercooked ground beef

d)

Food contaminated by hands

27.

To prevent illness from Shigella spp., which of the following is a recommended measure?

a)

Cook poultry and eggs correctly

b)

Exclude food handlers diagnosed with it

c)

Prevent cross-contamination

d)

Cook food to required minimum

28.

Oxygen: Depends on the bacteria if it needs oxygen or not.

a)

True

b)

False

29.

Moisture: High moisture = good growth.

a)

True

b)

False

30.

Controlling time and temperature includes:

a)

Keeping food out of the Temperature Danger Zone (TDZ)

b)

Limiting time spent in TDZ

c)

Both A and B

d)

None of the above

31.

Which of the following is NOT a location where viruses that cause foodborne illness can be found?

a)

Humans

b)

Animals

c)

Contaminated surface

d)

Plants

32.

Which of the following is a source of viruses that cause foodborne illness?

a)

Food

b)

Air

c)

Soil

d)

Sunlight

33.

What is the recommended method for destroying viruses that cause foodborne illness?

a)

Cooking at high temperature

b)

Good personal hygiene

c)

Freezing

d)

Sun drying

34.

Name two major viruses that cause foodborne illness.

a)

Norovirus, Hepatitis A

b)

Salmonella, E. coli

c)

Listeria, Campylobacter

d)

Rotavirus, Adenovirus

35.

Hepatitis A can be linked to which of the following foods?

a)

Shellfish from unapproved sources

b)

Fresh fruits

c)

Dairy products

d)

Grilled chicken

36.

Which of the following is a prevention measure for Hepatitis A?

a)

Handwashing

b)

Eating raw food

c)

Using unapproved sources for shellfish

d)

Ignoring food handlers diagnosed with virus

37.

Norovirus can be transmitted through which of the following?

a)

Airborne vomit particles

b)

Feces

c)

Shellfish from unapproved sources

d)

All of the above

38.

To prevent Norovirus contamination, what should be done regarding food handlers diagnosed with the virus?

a)

Exclude food handlers diagnosed with virus

b)

Allow them to work with gloves

c)

Assign them to non-food duties

d)

Require them to wash hands more frequently

39.

Parasites are typically found in a ________ host.

a)

Living

b)

Dead

c)

Artificial

d)

Non-biological

40.

Which of the following are sources of parasites?

a)

Wild game & seafood

b)

Food processed with contaminated water

c)

Both A and B

d)

None of the above

41.

To prevent parasites, which of the following should be done?

a)

Purchase from approved, reputable suppliers

b)

Cook food to required minimum internal temperatures

c)

Use correctly frozen fish

d)

All of the above

42.

Fungi include molds, yeasts, and ________.

a)

mushrooms

b)

algae

c)

bacteria

d)

viruses

43.

Which of the following is NOT a symptom of biological toxins?

a)

Diarrhea

b)

Vomiting

c)

Neurological issues

d)

Fever

44.

To prevent biological toxins, what should be done?

a)

Purchase from approved, reputable suppliers

b)

Time/temperature control for raw fish

c)

Both A and B

d)

None of the above

45.

To keep food safe from chemical contaminants, which of the following is a source?

a)

Cleaners, sanitizers, polishes, machine lubricants, and pesticides

b)

Deodorizers, first-aid products, and health and beauty products

c)

Both A and B

d)

None of the above

46.

Which of the following are common symptoms of chemical contamination?

a)

Fever and rash

b)

Vomiting and diarrhea

c)

Headache and dizziness

d)

Cough and sneezing

47.

To prevent chemical contamination, you should only use ______ chemicals.

a)

approved

b)

expired

c)

unknown

d)

unlabeled

48.

Store chemicals away from prep areas, food-storage areas, and service areas to prevent ______ contamination.

a)

chemical

b)

physical

c)

biological

d)

thermal

49.

Which of the following is NOT a common physical contaminant in food?

a)

Glass

b)

Metal shavings

c)

Bones in fillets

d)

Staples

50.

Cuts, dental damage, and choking are symptoms of ______ contamination.

a)

physical

b)

chemical

c)

biological

d)

radiological

51.

To prevent physical contamination, you should closely inspect ______ received.

a)

food

b)

money

c)

clothes

d)

furniture

52.

Which of the following is a naturally occurring physical contaminant?

a)

Metal shavings

b)

Pits in fruit

c)

Staples

d)

Jewelry

53.

People who may deliberately contaminate food include:

a)

Vendors

b)

Competitors

c)

Disgruntled current or former staff

d)

All of the above

54.

Practice good personal hygiene to prevent ______ contamination.

a)

physical

b)

chemical

c)

thermal

d)

electrical

55.

Store chemicals away from food and food-contact surfaces by spacing or partitioning to prevent contamination.

a)

True

b)

False

56.

Which of the following is a type of contamination in the food supply chain? Choose all that apply.

a)

Biological contamination

b)

Chemical contamination

c)

Physical contamination

d)

Radio active materials

57.

What does the acronym A.L.E.R.T. stand for in food defense?

a)

A - Assure, L - Look, E - Employees, R - Reports, T - Threat

b)

A - Alert, L - Listen, E - Evaluate, R - Respond, T - Track

c)

A - Avoid, L - Limit, E - Examine, R - React, T - Test

d)

A - Act, L - Lead, E - Educate, R - Record, T - Train

58.

Which of the following is part of 'Assure' in the A.L.E.R.T. program?

a)

Receive from safe sources

b)

Supervise deliveries

c)

Locked or sealed deliveries

d)

All of the above

59.

Which of the following actions is included in the 'Look' step of A.L.E.R.T.?

a)

Limit access to prep and storage areas

b)

Handle damaged products

c)

Store chemicals securely

d)

Train staff to spot threats

e)

All of the above

60.

Employees should ________ to help prevent food supply attacks.

a)

Know who’s in your facility

b)

Ignore security protocols

c)

Share passwords with coworkers

d)

Leave doors unlocked

e)

Allow visitors unsupervised access

61.

Employees should ________ and ________ visitors.

a)

Identify and verify

b)

Ignore and avoid

c)

Distract and mislead

d)

Welcome and entertain

62.

Employees should conduct ________ checks.

a)

background

b)

temperature

c)

security

d)

inventory

63.

Employees should limit access to ________ and ________ areas.

a)

prep and storage

b)

dining and lobby

c)

office and restroom

d)

parking and entrance

64.

Which of the following is a type of report used in food defense?

a)

Receiving logs

b)

Office files

c)

Staff files

d)

Food defense self-inspections

e)

All of the above

65.

Threat response includes identifying ________ and ________.

a)

who and what

b)

when and where

c)

how and why

d)

risk and reward

66.

Threat response includes holding ________ product.

a)

contaminated

b)

fresh

c)

sealed

d)

expired

67.

Threat response includes contacting ________ authority.

a)

regulatory

b)

educational

c)

financial

d)

medical

68.

Threat response includes maintaining ________ contact list.

a)

emergency

b)

personal

c)

holiday

d)

marketing

69.

When responding to a foodborne illness outbreak, what information should managers gather?

a)

Contact information

b)

What they ate, symptoms

c)

Both A and B

70.

When notifying authorities about an outbreak, managers should contact ________ and let them know.

a)

local regulatory authority

b)

the media

c)

the customers

d)

the suppliers

71.

What should you do if any food is left after an outbreak?

a)

Segregate it from other food and label with 'do not use' and 'do not discard'.

b)

Mix it with other food to dilute any contamination.

c)

Serve it to staff to avoid wastage.

d)

Dispose of it immediately without any record.

72.

Which of the following should be documented during an outbreak?

a)

Production date

b)

Lot number

c)

Sell-by date

d)

Pack size

e)

All of the above

73.

Who should be identified during an outbreak?

a)

Staff working during outbreak

b)

Visitors not present during outbreak

c)

Suppliers who never visited

d)

Patients discharged before outbreak

74.

What should you do to cooperate with authorities during an outbreak?

a)

Provide them with any appropriate documentation.

b)

Ignore their instructions and do as you please.

c)

Hide any information you have from them.

d)

Refuse to answer their questions.

75.

What should be reviewed to see if any standards aren’t being met or not working?

a)

Food-handling procedures

b)

Employee payroll records

c)

Marketing strategies

d)

Customer feedback forms

76.

A food allergen is a ______ in a food or ingredient.

a)

protein

b)

carbohydrate

c)

vitamin

d)

mineral

77.

Which of the following is NOT a symptom of a food allergy?

a)

Wheezing

b)

Difficulty breathing

c)

Hives

d)

Fever

78.

An allergic reaction can happen within a few minutes or up to two hours later.

a)

True

b)

False

79.

Which of the following is a severe allergic reaction that can lead to death?

a)

Hives

b)

Anaphylaxis

c)

Itching

d)

Diarrhea

80.

List three symptoms of a food allergy.

a)

Wheezing, hives, abdominal cramps (any three from the list).

b)

Increased appetite, improved vision, rapid hair growth.

c)

Frequent yawning, nail growth, hair curling.

d)

Sudden height increase, deep voice, stronger bones.

81.

What should you do if a customer is having severe allergic symptoms?

a)

Act immediately, let other staff know, call emergency services, do not leave the person alone.

b)

Wait to see if the symptoms improve on their own before taking action.

c)

Offer the customer water and monitor them for a while.

d)

Ask the customer to fill out a report before calling for help.

82.

Which of the following is one of the big nine food allergens?

a)

Milk

b)

Rice

c)

Corn

d)

Tomato

83.

The big nine allergens are Milk, Eggs, Soy, Fish, Tree nuts, Peanuts, Crustacean shellfish, Wheat, and _____

a)

Sesame

b)

Corn

c)

Rice

d)

Oats

84.

Peanuts are considered one of the most common food allergens.

a)

True

b)

False

85.

Which requirement must major allergens on food labels meet according to federal law?

a)

Listed in a separate section

b)

Found within the ingredient listing

c)

Written in italics

d)

Only listed for packaged foods

86.

Major allergens must be listed directly after the listing on the _____

a)

label

b)

package

c)

shelf

d)

receipt

87.

Food labels must use big nine common names for allergens.

a)

True

b)

False

88.

Front of house staff should inform guests with food allergies about allergens on the menus by:

a)

Providing clear information about allergens present in menu items.

b)

Ignoring the guest's concerns about allergens.

c)

Assuming all guests know about allergens without informing them.

d)

Only informing guests if they ask about allergens.

89.

Which of the following is NOT a responsibility of front of house staff when listening to guests with food allergies?

a)

Pay attention

b)

Take notes

c)

Ignore guest requests

d)

Read the notes back to the guest

90.

When collecting the allergen special order, staff should confirm the meal is correct and matches _____

a)

ticket

b)

table

c)

menu

d)

order slip

91.

Delivering the allergen special order safely includes confirming the order verbally with the guest.

a)

True

b)

False

92.

To prevent cross-contact, the allergen special order should be delivered:

a)

Separately from other food items

b)

With all other orders together

c)

On the same tray as other foods

d)

After all other orders have been served

93.

What is cross-contact?

a)

When a food item containing an allergen comes in contact with another food item or food-contact surface and their proteins mix.

b)

When food is cooked at high temperatures.

c)

When food is stored in the refrigerator.

d)

When food is served to guests.

94.

Which of the following is an example of cross-contact? Select the correct answer.

a)

Cook shrimp in a fryer, then cook chicken

b)

Wash hands before cooking

c)

Store food in sealed containers

d)

Use separate utensils for each dish

95.

To avoid cross-contact in the workstation, you should ________ when handling orders.

a)

Use new, clean tools

b)

Reuse the same gloves

c)

Mix ingredients together

d)

Ignore cleaning procedures

96.

Which of the following is NOT a recommended way to avoid cross-contact in the workstation?

a)

Keep workstations clean

b)

Mix old product with new product

c)

Prepare breadbaskets and salads at a separate location for allergen special orders

d)

Be careful when restocking stations

97.

When cleaning and sanitizing, you should replace ________ and cleaning and sanitizing solutions regularly.

a)

soiled cloths

b)

mops only

c)

gloves only

d)

brooms only

98.

What should you do if you are uncertain about the ingredients for Big Nine allergens?

a)

Ignore the uncertainty

b)

Check with the vendor

c)

Use the ingredient anyway

d)

Ask the guest