WorksheetsOverview of Management Information Systems (MIS)
Total questions: 30
Worksheet time: 15mins
In the diagram, which system processes business transactions before they are stored in databases of valid transactions?
Decision Support System (DSS)
Transaction Processing System (TPS)
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Which functional MIS is most directly responsible for payroll and staffing reports in the diagram’s organization?
Financial MIS
Accounting MIS
Marketing MIS
HR MIS
According to the diagram, which report type is routinely produced at predetermined intervals?
Drill down reports
Exception reports
Demand reports
Scheduled reports
In the financial MIS diagram, which data sources feed directly into the Financial MIS before outputs like financial statements are generated?
Operational databases only
Internal and external data databases
Financial applications databases only
Customers and suppliers network
Which system type is responsible for capturing business transactions and populating databases of valid transactions for each TPS?
Decision Support Systems
Executive Systems
Transaction Processing Systems
Manufacturing MIS
In the manufacturing MIS diagram, which output is most directly associated with production planning?
Quality control reports
Production schedule
Process control reports
CAD output
Which pair correctly matches MIS domain with one of its typical outputs shown in the diagrams?
Financial MIS — JIT reports
Manufacturing MIS — Financial statements
Financial MIS — Uses and management of funds
Manufacturing MIS — Financial statistics for control
Which statement best distinguishes promotion from advertising in marketing?
Promotion is a set of activities spreading product awareness
Promotion is paid media driving attention to a product
Advertising includes pricing and service call analysis
Advertising is the overall marketing plan for a business
In a business context, what does product pricing primarily involve?
Setting the price at which products will be sold
Estimating market expectation for future quarters
Tracking sales by salesperson across regions
Collecting feedback for customer satisfaction metrics
Which source is an input to a Human Resource MIS that originates from routine operations?
Strategic plan and corporate policies
Transaction Processing System data
Human Resource applications databases
HR decision support dashboards
In the depicted architecture, which databases directly feed data into the Human Resource MIS?
Operational databases only
Databases of internal and external data
HR expert system repositories
Benefits and salary survey outputs
What is the main role of a transaction broker in online commerce?
Publishing digital news and music content
Processing online sales and charging per transaction
Hosting auctions for multiple sellers and buyers
Providing cloud-based services via subscriptions
In C2A e-commerce, which activity is a typical example of citizen-to-administration interaction?
Submitting bids for private tenders online
Filing tax returns and making payments online
Ordering retail goods from marketplaces
Sharing social media posts with agencies
What is the primary purpose of access control in an e-commerce site?
Improving search engine optimization rankings
Authenticating users and authorizing limited access
Personalizing content for targeted promotions
Automating delivery logistics for orders
Content management software in e-commerce primarily enables which capability?
Generate, update, and archive web content
Calculate payroll and employee benefits
Encrypt traffic for secure communications
Forecast demand with machine learning
Event notification and collaboration in e-commerce systems are best described as processes that
Alert relevant parties and support coordinated work
Replace access control with public site visibility
Index product pages for external search engines
Eliminate the need for inventory management
Which statement best defines an electronic payment in online transactions?
Digital transfer using bank-backed instruments
Manual cash exchange via courier service
Unencrypted card numbers sent over email
Physical cheques processed at retail counters
What is the primary feature of a cybermall in retail e-commerce?
Single website hosting varied products
Peer-to-peer file sharing platform
Standalone POS terminal for stores
Direct messaging app for customers
In finance e-commerce, which task is typically done through online banking?
Pay bills and transfer money
Schedule factory maintenance
Design product packaging
Print physical stock certificates
Which term describes a site where product or service information is provided by multiple third parties?
Single-vendor storefront platform
Ecommerce marketplace platform
Proprietary brand microsite
Closed company intranet portal
In an online marketplace, who typically processes consumer transactions before fulfillment by retailers or wholesalers?
Marketplace operator entity
Payment gateway bank
Third-party logistics firm
Government regulatory agency
What is the term for fulfillment handled by participating retailers or wholesalers in marketplaces?
Crowdsourced shipping
Drop shipping
Bulk forwarding
Reverse logistics
Which model combines a physical retail outlet with an online shopping website?
Pure-play online commerce
Clicks-and-bricks ecommerce
Subscription-only commerce
Marketplace-exclusive commerce
Which statement best identifies a core feature of clicks-and-bricks businesses?
They avoid physical store leases
They operate only via mobile apps
They maintain both store and website
They rely solely on social media
Which example aligns with a clicks-and-bricks retailer as described?
A brand with pop-up stalls only
A marketplace without warehouses
Lifestyle with stores and website
A wholesaler with fax ordering
Which trust indicator appears near the footer of the B2B interface?
Verified buyers icon
Eco-friendly badge
Student discount tag
Lottery promotion seal
What shipping promotion is prominently advertised on the Walmart page?
Same-day drone delivery
Free two-day shipping
International freight discount
Weekend curbside-only pickup
Which term describes a retail site offering weekly promotional advertisements?
Flash crowds marketing
Weekly ads section
Dynamic pricing dashboard
Reverse auction module
Which site feature is likely to support confidence in B2B transactions?
Verified buyers indicator
Emoji reaction buttons
Playlist creation tool
Gaming achievement badges
Which step typically occurs first in an e-commerce payment process before authorization and settlement?
Gateway forwards transaction to processor
Customer adds items to cart
Acquirer sends funds to merchant
Issuer posts transaction to cardholder
