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WorksheetsCloud Technology Multiple Choice Quiz
Total questions: 104
Worksheet time: 1hrs 2mins
Which term describes the ability of a system to adapt to workload changes automatically?
Ubiquitous access
Elasticity
Resource pooling
Automation
What does ubiquitous access mean?
Access only during business hours
Anytime, anywhere, any device access
Access restricted to local networks
Access only via VPN
Which characteristic allows cloud services to be deployed in hours rather than weeks?
Rapid deployment
Resource pooling
Automation
Chargeback
On-demand self-service means:
Users must contact IT for resources
Resources are provisioned automatically when needed
Services are scheduled weekly
Manual approval is required for every request
Which term refers to sharing computing resources among multiple customers?
Elasticity
Multi-tenancy
Provisioning
Chargeback
Pay-as-you-grow model means:
Fixed monthly cost regardless of usage
Payment based on actual usage
Payment before service starts
Payment after contract ends
Which term refers to allocating cloud resources to a customer?
Deprovisioning
Provisioning
Automation
Bursting
Cloud bursting occurs when:
A private cloud expands into a public cloud during demand spikes
A public cloud shuts down
A hybrid cloud becomes private
A community cloud merges with another
Which cloud model is dedicated to a single organisation?
Public
Private
Hybrid
Community
Which cloud model combines public and private clouds?
Community
Hybrid
Private
Shared
Which cloud model is designed for organisations in the same industry?
Private
Public
Community
Hybrid
Which cloud model requires only an internet connection and devices to access services?
Private
Public
Hybrid
Community
Which organisation would benefit most from pay-as-you-grow?
Military
Small businesses
Intelligence services
Research labs
Which organisation is least likely to use cloud services due to security concerns?
Marketing agency
Military
Online retail
Start-up
Who is responsible for negotiating SLAs with cloud vendors?
Support desk staff
Vendor management staff
Capacity planners
Cloud architect
Which role monitors and manages cloud resources?
Network operations centre staff
Cloud architect
Vendor manager
Service desk
Which service model provides ready-to-use applications?
SaaS
PaaS
IaaS
XaaS
Which service model provides a platform for application development?
SaaS
PaaS
IaaS
CaaS
Which service model provides virtual servers and storage?
SaaS
PaaS
IaaS
CaaS
Which is an example of SaaS?
Microsoft Azure
Google App Engine
Microsoft Office 365
Amazon Web Services
Which is an example of PaaS?
Google App Engine
Dropbox
AWS EC2
Skype
Which is an example of IaaS?
Google Docs
Microsoft Azure
Force.com
Zoho
Which term refers to removing duplicate data to save storage space?
Data encryption
Data deduplication
Data migration
Data segregation
Which tool is used for command-line data transfer to Azure?
CyberDuck
AzCopy
Storage Explorer
Intune
Which protocol is essential for cloud networking?
FTP
TCP/IP
SMTP
POP3
Which authentication method adds extra security beyond passwords?
Single Sign-On
Multifactor Authentication
Role-based access
Encryption
Which risk involves being unable to leave a cloud vendor easily?
Data integrity
Vendor lock-in
Insider threat
Shadow IT
Which legislation focuses on preventing disclosure of sensitive government data?
Computer Misuse Act
Official Secrets Act
Data Protection Act
GDPR
Which act governs personal data transfer outside the EEA?
Computer Misuse Act
Official Secrets Act
Data Protection Act
Patriot Act
Which performance metric measures delay in data communication?
Bandwidth
Latency
Throughput
QoS
Which SLA element specifies service uptime and performance?
Dispute resolution
Availability requirements
Data ownership
Change control
Which cloud adoption consideration checks if the vendor can handle future growth?
Redundancy
Scalability
Compliance
Exit plan
Which business benefit of cloud reduces upfront costs?
Hardware independence
Capital expenditure minimisation
SLA enforcement
Vendor lock-in
Which risk involves employees bypassing IT to use cloud services?
Insider threat
Shadow IT
Multitenancy
Data integrity
Which tool provides a GUI for cloud storage management?
AzCopy
PowerShell
Storage Explorer
CLI
Which term refers to isolating data to prevent unauthorised access?
Data segregation
Data deduplication
Data encryption
Data migration
Which cloud security risk occurs when multiple tenants share infrastructure?
Shadow IT
Multitenancy issues
Vendor lock-in
Data deduplication
Which tool is used for physical data transfer to a cloud vendor?
Storage Explorer
AWS Snowball
AzCopy
CyberDuck
Which cloud feature reduces manual provisioning efforts?
Automation
Elasticity
Chargeback
Bursting
Which business consideration relates to launching products faster?
Scalability
Time to market
Hardware independence
Variable cost
What is cloud computing?
A linked connection of computers
A delivery of computing services
A process of scheduling computer programs
A study of system uses
What are the types of cloud services?
Public, private and hybrid clouds
Personal area (PAN), Local area (LAN), Campus area networks (CAN)
Infrastructure as a service (IaaS), platform as a service (PaaS), software as a service (SaaS)
Mail server, collaboration server, web server, application server
What is the purpose of on-demand self-service in cloud computing?
Allowing users to manage resources automatically
Restricting access to IT staff only
Reducing scalability
Fixing resource limits
What does scalability in cloud computing refer to?
Increasing resources only
Decreasing resources only
Adjusting resources based on demand
Fixing resource usage
True or False: Cloud computing enables access from any device connected to the internet.
True
False
What does "multi-tenancy" mean?
Each organisation has dedicated hardware
Multiple customers share the same resources securely
Resources cannot be shared
Only one tenant can use the service at a time
Which of these describes a benefit of cloud computing?
High upfront costs
Pay-as-you-go pricing
Manual scaling
Fixed infrastructure
What is rapid elasticity?
Resources can be scaled up or down as needed
Fixed resource allocation
Broad network access
Limiting resources
What is a drawback of cloud computing?
Improved disaster recovery
Dependence on internet connectivity
Rapid elasticity
Broad network access
True or False: Cloud computing eliminates the need for physical data centres.
True
False
Which NIST characteristic enables a pay-per-use model through monitoring and reporting?
On-demand self-service
Measured service
Rapid elasticity
Resource pooling
A retailer experiences traffic spikes at Christmas and wants capacity to grow and shrink automatically. Which characteristic addresses this need?
Broad network access
Measured service
Rapid elasticity
Resource pooling
Which deployment model delivers services over the Internet to multiple tenants and is owned by a provider?
Private Cloud
Community Cloud
Public Cloud
Hybrid Cloud
A university consortium shares a platform for research data and HPC workloads. Which deployment model fits best?
Public Cloud
Community Cloud
Private Cloud
Hybrid Cloud
In a hybrid Cloud, mission-critical ERP runs privately while office apps run from a provider. What is the main trade-off being balanced?
Bandwidth vs latency
Security/privacy/compliance vs price
SLA vs CAPEX
Virtualisation vs containerisation
Which service model provides complete business applications accessed via a web UI?
IaaS
PaaS
SaaS
BPaaS
Developers need temporary scalable test environments without managing underlying servers. Which service model is most appropriate?
SaaS
PaaS
IaaS
On-prem
Which evolution factor most directly enabled Cloud multi-tenancy by dividing hardware into secure logical instances?
Internet
Virtualization
Client-server
Mainframes
Which OSI layers are primarily involved when establishing TCP/IP connectivity for Cloud access?
Application & Presentation
Session & Transport
Transport & Network
Data Link & Physical
Service-Oriented Architecture (SOA) contributes to Cloud by...
Eliminating the need for APIs
Providing an architectural style of reusable services
Mandating proprietary protocols
Replacing virtualization
Which is a core hardware element of a local Cloud enabling boot-from-SAN and dense compute?
Rack PCs
Blade server arrays
Thin clients
Tape libraries
What is the purpose of a load balancer in Cloud architectures?
Encrypt data at rest
Provide role-based access control
Distribute requests across instances and support auto-scaling
Manage software licensing
Which statement best describes a VPN?
A secure tunnel over public networks extending a private LAN/WAN
A virtualization platform for desktops
A Cloud-native storage layer
A mobile device management app
IP tunneling typically encapsulates passenger data using an encapsulating protocol over a carrier protocol. Which combination is correct?
HTTP over SMTP over POP
IP over GRE over Ethernet
Ethernet over IP over TCP
IP over TLS over Wi-Fi
A company connects its private Cloud to a public provider via VPN to create a virtual private Cloud. What is the main benefit?
Lower SAN latency
Shared tenancy
Secure hybrid connectivity
Eliminates identity management
Which ISO/IEC standard focuses specifically on IT service management?
ISO/IEC 27001
ISO/IEC 20000
ISO/IEC 38500
ISAE 3402
Which process is NOT part of ISO/IEC 20000?
Service level management
Supplier management
Configuration management
People recruitment and payroll management
You are the customer selecting a Cloud provider. Which question best addresses data residency and legal compliance?
What hypervisor do you use?
Where are your servers located and what legislation applies?
Do you offer dark fiber?
Can I visit your NOC any time?
Which risk arises when connecting a local Cloud to the public Internet without proper partitioning?
Higher CAPEX
Lower elasticity
Data leakage across tenants
Which two benefits of a VPN most support remote work?
Lower CAPEX and faster SAN
Remote secure connectivity and mobility
Backup automation and cheaper licensing
Higher CPU frequency and lower heat
Which requirement must be met for browser-based access to SaaS?
Application must be compatible with the client’s browser/OS
User must know the server IP
Client must run the same programming language
Local admin rights must be disabled
Which protocol secures web transactions for Cloud apps?
HTTP
FTP
SMTP
HTTPS/SSL
A firm replaces PCs with network-booted devices without disks to lower cost and improve security. What are they adopting?
Thick clients
Thin clients
Edge gateways
HSMs
Mobile access raises which common business concern when using smartphones for Cloud email?
Lack of TCP/IP
Shoulder surfing and removable media risks
Incompatibility with POP
Excess fiber cost
Which service model lets sales staff use a virtual desktop from any device?
SaaS
PaaS
IaaS
On-prem VDI only
Which collaboration example represents Cloud-based document sharing among users?
SMTP
Dropbox/Ubuntu One
SNMP
DHCP
Providers must rewrite SLAs in the Cloud era because...
Customers no longer care about compliance
Providers deliver more of the value chain and must assure performance and audits
It eliminates multi-tenancy
Browsers change frequently
Which service model gives customers control over more architecture layers?
SaaS
PaaS
IaaS
All equally
Selecting SaaS for office productivity primarily impacts which OSI layer on the customer side?
Physical
Data Link
Application
Network
A startup wants to be operational quickly with minimal IT ownership. Which choice aligns best?
On-prem servers with custom ERP
Public Cloud SaaS for email, docs, and CRM
Private Cloud only
Hybrid Cloud with MPLS
Which security property is achieved by preventing unauthorised disclosure of information?
Availability
Integrity
Confidentiality
Non-repudiation
Which is NOT a mitigation specifically for data loss/leakage?
Encryption
Backups
Authentication and authorisation
Using SAN alone without controls
Which threat involves password theft and session hijacking against Cloud accounts?
Unknown risk profile
Abuse of Cloud services
Account/service/traffic hijacking
Shared tech vulnerability
Which measure helps reduce malicious insider risk at providers?
Ignoring logs
Strong HR vetting and security policies
Using only public networks
Disable encryption
Which statement about APIs in Cloud security is TRUE?
APIs are irrelevant to Cloud
Insecure APIs increase risk; secure design and strong auth are needed
APIs remove the need for authentication
APIs only exist in PaaS
Triple-A refers to...
Audit, Assurance, Availability
Authentication, Authorisation, Accounting
Access, API, Application
Attestation, Auditing, Access
Single Sign-On (SSO) improves web security by...
Replacing TLS
Consolidating distributed auth so users authenticate once to access multiple services
Disabling passwords
Removing identity federation
Federated identity enables...
Proprietary lock-in
Cross-domain single sign-on and attribute exchange via open standards
Elimination of compliance needs
Local-only accounts
Which standard specifies requirements for an Information Security Management System?
ISO/IEC 20000-1
ISO/IEC 27001
Under the EU Data Protection Directive (1995), personal data refers to...
Only health records
Any information relating to an identified or identifiable natural person
Only financial identifiers
Only biometric identifiers
Which financial impact is typical when moving from Capex to Cloud subscriptions?
Higher Capex, lower Opex
Elimination of all costs
Shift from Capex to Opex (subscriptions/pay-per-use)
No impact
Which approach helps avoid vendor lock-in when choosing SaaS?
Pick proprietary APIs
Choose APIs that are platform/provider-independent
Disable integrations
Use no APIs
Which is a realistic operational benefit of Cloud?
Eliminates backups
Provider-managed services and faster server deployment
No need for governance
Unlimited bandwidth
Which staffing benefit is commonly cited for Cloud adoption?
Higher wages for all IT staff
Less IT staff with lower training and recruitment costs
No security team needed
No need for helpdesk
Before signing with a provider, which performance question is most useful?
Do users like your logo?
How long does it take to resolve incidents and problems?
Can we access your cafeteria?
Do you use ring topology?
Post-contract, which governance activity should be in the SLA or practice?
Quarterly management reviews and annual third-party assurance (e.g., ISAE 3402)
Allow customer admin on provider routers
Public posting of all logs
No audits
Which statement about storage availability in Cloud is accurate?
Always shorter access time than LAN
Additional storage can be provisioned and released on demand and paid when used
Cloud storage is always more secure
Cloud storage removes compliance risks
A pilot (trial period) with SaaS primarily helps...
Eliminate MPLS
Manage expectations and validate service quality against needs
Replace ISO standards
Guarantee zero downtime
When comparing providers, which evidence supports service management maturity?
ISO/IEC 20000 certification and documented processes
Use of the latest smartphones
Bright office lighting
Free coffee
Scenario: Your firm needs EU-resident storage for customer PII to meet regulatory obligations. Which deployment/service choice is most appropriate?
Any public Cloud with global data scatter
Public Cloud with guaranteed EU data residency and ISO/IEC 27001 controls
Private Cloud outside the EU
Unmanaged file hosting
Scenario: During a DDoS against your public SaaS portal, which provider control is most relevant?
Kerberos only
Elastic auto-scaling plus load balancing and upstream mitigation
Tape backup speed
Thin client boot time
Scenario: A multi-tenant CRM exposes customers to cross-tenant data access due to misconfiguration. Which practice most directly reduces this risk?
Disable TLS
Enforce strong tenant data partitioning, zoning, and role-based access
Use public Wi-Fi
Block HTTPS
Scenario: Developers need rapid, temporary environments for integration testing and build pipelines. Which service and benefit match?
SaaS – managed email
PaaS – low setup overhead and elastic scale for dev/test
IaaS – manual racking of servers
On-prem – long procurement cycles
Scenario: Sales staff must register leads on the road with full sync to office systems. Which approach fits best?
POP-only email
SaaS CRM with mobile apps and push email via Exchange
Tape-based backups
Serial terminals
