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Freshman Success Final Review

Total questions: 85

Worksheet time: 43mins

Name
Class
Date
1.

Why should you always leave a job in a professional manner?

a)

To avoid burning bridges

b)

To get revenge

c)

So you can quit without notice

d)

So your coworkers forget you

e)

So you never work again

2.

What should you do BEFORE getting an interview?

a)

Ignore the job posting

b)

Research the company

c)

Show up unannounced

d)

Change your phone number

e)

Delete your email

3.

How early should you arrive for an in-person interview?

a)

1 minute

b)

5 minutes

c)

15 minutes

d)

Right on time

e)

30 minutes

4.

What should you NOT do during an interview?

a)

Make eye contact

b)

Ask questions

c)

Stay focused

d)

Shake hands

e)

Chew gum

5.

A reference for a job is:

a)

Someone who dislikes you

b)

Someone who can speak about your work ethic

c)

A random person

d)

Someone you met online

e)

Someone who has never met you

6.

Why does your online appearance matter when looking for a job?

a)

Employers check social media

b)

Internet isn’t important

c)

Only friends see it

d)

It disappears automatically

e)

It never affects you

7.

Who should NOT be used as a reference?

a)

A former boss

b)

A teacher

c)

A pastor

d)

Your best friend

e)

A coach

8.

Which email is appropriate professionally?

a)

puppylover@gmail.com

b)

makethatmoneyhunny@gmail.com

c)

johnsmith57@gmail.com

d)

queenbee4life@gmail.com

e)

ilovetacos@gmail.com

9.

What is a résumé?

a)

A long novel

b)

A document summarizing experience

c)

A letter to your mom

d)

A social media profile

e)

A contract

10.

Which work experience goes first on a résumé?

a)

Oldest job

b)

Shortest job

c)

First job ever

d)

Lowest paying job

e)

Most recent job

11.

Is it okay to leave blanks on an application (other than SSN)?

a)

Yes, always

b)

No, you should write N/A

c)

Only on weekends

d)

Only if you don’t feel like answering

e)

Only if it’s a long form

12.

Is direct eye contact acceptable in all cultures?

a)

No

b)

Always

c)

Only in Europe

d)

Only in the U.S.

e)

Only with friends

13.

An inquisitive behavior style means:

a)

Makes quick decisions

b)

Asks questions and gathers info

c)

Ignores details

d)

Acts without thinking

e)

Avoids communication

14.

An expressive behavior style means:

a)

Quiet and withdrawn

b)

Acts slowly

c)

Doesn’t speak

d)

Focuses only on facts

e)

Emotional, energetic, people-oriented

15.

A decisive behavior style means:

a)

Hesitant

b)

Slow to act

c)

Makes quick, confident choices

d)

Needs approval

e)

Talks excessively

16.

A rational behavior style means:

a)

Emotional

b)

Avoids thinking

c)

Logical and fact-based

d)

Always loud

e)

Avoids decisions

17.

Nonverbal communication includes:

a)

Texting

b)

Eye contact, posture, facial expressions

c)

Speeches

d)

Writing essays

e)

Talking loudly

18.

In customer service, who should be the star of the show?

a)

The employee

b)

The manager

c)

The customer

d)

The boss

e)

The owner

19.

Confidentiality means:

a)

Keeping information private

b)

Telling everyone’s business

c)

Posting online

d)

Sharing with coworkers

e)

Loudly announcing issues

20.

If you think you are a victim of harassment, what should you do?

a)

Stay silent

b)

Report it immediately

c)

Quit

d)

Fight the person

e)

Ignore it

21.

Bullying is:

a)

Friendly teasing

b)

A misunderstanding

c)

A joke

d)

An accident

e)

Repeated harmful behavior

22.

An effective leader is:

a)

Bossy

b)

Confident, fair, good communicator

c)

Loud

d)

Quiet

e)

Angry

23.

Teamwork means:

a)

Working alone

b)

Doing all the work yourself

c)

Working together toward a goal

d)

Avoiding communication

e)

Complaining

24.

When is hurtful criticism appropriate?

a)

Always

b)

When angry

c)

Only during lunch

d)

Never

e)

When frustrated

25.

Prioritization means:

a)

Doing homework last

b)

Organizing tasks by importance

c)

Ignoring tasks

d)

Delaying everything

e)

Choosing randomly

26.

First step in the problem-solving process:

a)

Identify the problem

b)

Choose a solution

c)

Argue

d)

Avoid it

e)

Guess

27.

Good personal hygiene includes:

a)

Never showering

b)

Staying clean and healthy

c)

Wearing dirty clothes

d)

Using only water

e)

Ignoring smells

28.

Should you wear deodorant and shower daily?

a)

Yes

b)

No

c)

Only on weekends

d)

Only in summer

e)

Only before sports

29.

Gratitude means:

a)

Complaining

b)

Gossiping

c)

Being frustrated

d)

Arguing

e)

Being thankful

30.

Workplace body art expectations are generally:

a)

All tattoos must show

b)

Professional / appropriate for workplace

c)

No tattoos allowed

d)

All piercings required

e)

Everything is allowed everywhere

31.

Self-regulation means:

a)

Acting out

b)

Ignoring rules

c)

Managing emotions and behavior

d)

Doing everything fast

e)

Letting feelings control you

32.

Working memory is:

a)

Long-term memory

b)

Short-term information held for tasks

c)

Memory from childhood

d)

Forgetting things

e)

Storing music lyrics

33.

A time-management matrix organizes:

a)

Favorite songs

b)

Sleep schedule

c)

Your social life

d)

Tasks by urgency & importance

e)

TV shows

34.

Flexible thinking is:

a)

Being stubborn

b)

Adjusting when things change

c)

Refusing to compromise

d)

Always saying no

e)

Ignoring problems

35.

Accountability means:

a)

Owning your actions

b)

Blaming others

c)

Hiding mistakes

d)

Avoiding responsibility

36.

SMART goals are:

a)

Silly, Messy, Angry, Random, Tiny

b)

Specific, Measurable, Achievable, Relevant, Time-bound

c)

Slow, Modern, Appropriate, Real, Thoughtful

d)

Sudden, Motivated, Active, Ready, Tough

e)

Super, Major, Active, Real, Talented

37.

A short-term goal is:

a)

10 years away

b)

Very expensive

c)

Impossible

d)

Accomplished soon

e)

Always school-related

38.

A long-term goal is:

a)

Accomplished in days

b)

Something distant in the future

c)

A chore

d)

A punishment

e)

Always about sports

39.

A job is:

a)

A short-term position for income

b)

A lifetime dream

c)

A hobby

d)

A volunteer role

e)

A vacation

40.

A career is:

a)

Random work

b)

Fun only

c)

A weekend job

d)

A chore

e)

A lifetime of related work experience

41.

An occupation is:

a)

A specific task you enjoy

b)

A category of work

c)

A hobby

d)

A sport

e)

A vacation

42.

Communication barriers are:

a)

Eye contact

b)

Organization

c)

Nice tone

d)

Clear speech

e)

Noise, language, emotions

43.

Verbal effectiveness depends on:

a)

Only words

b)

Only tone

c)

Both what you say and how you say it

d)

Volume only

e)

None of the above

44.

Perspective means:

a)

How tall you are

b)

A type of job

c)

Being angry

d)

A point of view

e)

A schedule

45.

Feedback can be:

a)

Verbal

b)

Nonverbal

c)

Both

d)

Neither

e)

Only written

46.

Screen time should be:

a)

Ignored completely

b)

Monitored and reduced if needed

c)

Unlimited

d)

Spent only on games

e)

Used only at night

47.

What should you wear to an interview?

a)

Pajamas

b)

Wrinkled shirt

c)

Professional clothing

d)

Athletic shorts

e)

Flip-flops

48.

If you don’t understand a question in an interview, you should:

a)

Guess

b)

Stay silent

c)

Ask for clarification

d)

Change the subject

e)

Walk out

49.

A great first impression includes:

a)

Positive attitude & professionalism

b)

Slouching

c)

Complaining

d)

Whispering

e)

Staring at the floor

50.

Matching Set A — Behavior Styles. Match A–E. Choose the behavior style that best matches the description from the following list: Inquisitive, Expressive, Decisive, Rational, Aggressive. Description: Asks questions and gathers information.

a)

Inquisitive

b)

Expressive

c)

Decisive

d)

Rational

e)

Aggressive

51.

Matching Set A — Behavior Styles. Match A–E. Choose the behavior style that best matches the description from the following list: Inquisitive, Expressive, Decisive, Rational, Aggressive. Description: Emotional and energetic.

a)

Inquisitive

b)

Expressive

c)

Decisive

d)

Rational

e)

Aggressive

52.

Matching Set A — Behavior Styles. Match A–E. Choose the behavior style that best matches the description from the following list: Inquisitive, Expressive, Decisive, Rational, Aggressive. Description: Quick decision maker.

a)

Inquisitive

b)

Expressive

c)

Decisive

d)

Rational

e)

Aggressive

53.

Matching Set A — Behavior Styles. Match A–E. Choose the behavior style that best matches the description from the following list: Inquisitive, Expressive, Decisive, Rational, Aggressive. Description: Logical and fact-based.

a)

Inquisitive

b)

Expressive

c)

Decisive

d)

Rational

e)

Aggressive

54.

Matching Set A — Behavior Styles. Match A–E. Choose the behavior style that best matches the description from the following list: Inquisitive, Expressive, Decisive, Rational, Aggressive. Description: Pushy and forceful.

a)

Inquisitive

b)

Expressive

c)

Decisive

d)

Rational

e)

Aggressive

55.

Matching Set B — Workplace Concepts. Match A–E. Choose the concept that best matches the description from the following list: Confidentiality, Teamwork, Harassment, Bullying, Reference. Description: Keeping information private.

a)

Confidentiality

b)

Teamwork

c)

Harassment

d)

Bullying

e)

Reference

56.

Matching Set B — Workplace Concepts. Match A–E. Choose the concept that best matches the description from the following list: Confidentiality, Teamwork, Harassment, Bullying, Reference. Description: Working together.

a)

Confidentiality

b)

Teamwork

c)

Harassment

d)

Bullying

e)

Reference

57.

Matching Set B — Workplace Concepts. Match A–E. Choose the concept that best matches the description from the following list: Confidentiality, Teamwork, Harassment, Bullying, Reference. Description: Illegal inappropriate behavior.

a)

Confidentiality

b)

Teamwork

c)

Harassment

d)

Bullying

e)

Reference

58.

Matching Set B — Workplace Concepts. Match A–E. Choose the concept that best matches the description from the following list: Confidentiality, Teamwork, Harassment, Bullying, Reference. Description: Repeated harmful behavior.

a)

Confidentiality

b)

Teamwork

c)

Harassment

d)

Bullying

e)

Reference

59.

Matching Set B — Workplace Concepts. Match A–E. Choose the concept that best matches the description from the following list: Confidentiality, Teamwork, Harassment, Bullying, Reference. Description: Person who speaks to your work ethic.

a)

Confidentiality

b)

Teamwork

c)

Harassment

d)

Bullying

e)

Reference

60.

Matching Set C — Goal Setting. Match A–E. Choose the goal-setting term that best matches the description from the following list: Short-term goal, Long-term goal, SMART goals, Prioritization, Accountability. Description: Goal with near deadline.

a)

Short-term goal

b)

Long-term goal

c)

SMART goals

d)

Prioritization

e)

Accountability

61.

Matching Set C — Goal Setting. Match A–E. Choose the goal-setting term that best matches the description from the following list: Short-term goal, Long-term goal, SMART goals, Prioritization, Accountability. Description: Goal in distant future.

a)

Short-term goal

b)

Long-term goal

c)

SMART goals

d)

Prioritization

e)

Accountability

62.

Matching Set C — Goal Setting. Match A–E. Choose the goal-setting term that best matches the description from the following list: Short-term goal, Long-term goal, SMART goals, Prioritization, Accountability. Description: Specific and measurable.

a)

Short-term goal

b)

Long-term goal

c)

SMART goals

d)

Prioritization

e)

Accountability

63.

Matching Set C — Goal Setting. Match A–E. Choose the goal-setting term that best matches the description from the following list: Short-term goal, Long-term goal, SMART goals, Prioritization, Accountability. Description: Organizing by importance.

a)

Short-term goal

b)

Long-term goal

c)

SMART goals

d)

Prioritization

e)

Accountability

64.

Matching Set C — Goal Setting. Match A–E. Choose the goal-setting term that best matches the description from the following list: Short-term goal, Long-term goal, SMART goals, Prioritization, Accountability. Description: Taking responsibility.

a)

Short-term goal

b)

Long-term goal

c)

SMART goals

d)

Prioritization

e)

Accountability

65.

Why should you leave a job in a professional manner?

a)

So you can quit suddenly

b)

To avoid burning bridges and maintain a good reputation

c)

So coworkers forget you

d)

To get back at your boss

e)

Because you must always give gifts when leaving

66.

What should you always do before your interview?

a)

Sleep all day

b)

Research the company and position

c)

Block the company’s phone number

d)

Turn off your email

e)

Wear sunglasses indoors

67.

Which of the following is an example of nonverbal communication?

a)

Sending an email

b)

Nodding your head

c)

Making a phone call

d)

Typing a message

e)

Saying “hello”

68.

What should you do if you believe you are experiencing workplace harassment?

a)

Ignore it

b)

Report it immediately to a supervisor or HR

c)

Tell no one

d)

Start yelling

e)

Quit silently

69.

Which is part of good personal hygiene?

a)

Never brushing your teeth

b)

Wearing the same clothes every day

c)

Keeping yourself clean and maintaining grooming habits

d)

Avoiding deodorant

e)

Sharing towels with strangers

70.

What is flexible thinking?

a)

Refusing to change

b)

Adjusting to new situations or ideas

c)

Ignoring others

d)

Doing things only your way

e)

Changing plans only when forced

71.

Why does your online presence matter to employers?

a)

Employers often review social media

b)

Only friends care about it

c)

It disappears every 24 hours

d)

No one can see it

e)

It affects your grades

72.

What is gratitude?

a)

Being angry

b)

Being silent

c)

Being thankful and showing appreciation

d)

Being confused

e)

Being competitive

73.

What is the first step in the problem-solving process?

a)

Guess a solution

b)

Identify the problem

c)

Ask someone else to fix it

d)

Create a consequence

e)

Start arguing

74.

What does accountability mean?

a)

Blaming others

b)

Ignoring mistakes

c)

Taking responsibility for your actions

d)

Making excuses

75.

Essay task: Explain how three of Dale Carnegie's principles can be applied in school, on the job, or in everyday life. Your response should identify and explain at least three principles, provide realistic examples of how each principle can be used to improve relationships or solve problems, explain why these principles matter for success in school, work, and life, and use complete sentences and organized paragraphs. Which option best states the main task of this essay?

a)

Principle 1

b)

Principle 2

c)

Principle 3

d)

Explain why they matter

e)

Write in organized paragraphs - one paragraph per principle

76.

The most important thing in communication is to make the other person feel (a)  

77.

According to Carnegie, a person’s name is, to that person, the sweetest sound in any (a)  

78.

In order to win people to your way of thinking, you should begin in a (a)   way

79.

Carnegie emphasizes that one of the best ways to influence others is to show genuine (a)   in them

80.

A person’s ability to influence others is significantly enhanced when they express (a)   appreciation

81.

Which of the following is NOT one of Carnegie’s principles for handling people?

a)

Criticize, condemn, and complain

b)

Give honest and sincere appreciation

c)

Arouse in the other person an eager want

d)

Become genuinely interested in other people

82.

Explain how Carnegie suggests one should handle criticism effectively. Which approach aligns with his recommendation?

a)

Discuss mistakes indirectly and focus on the other person’s perspective

b)

Deliver blunt, direct criticism to ensure clarity

c)

Ignore mistakes to avoid difficult conversations

d)

Use criticism to assert authority over others

83.

Carnegie believes that the only way to influence people is through manipulation

a)

True

b)

False

84.

According to Carnegie, to be a successful leader, one must inspire (a)   and enthusiasm in their followers

85.

Discuss the importance of understanding the other person’s point of view when trying to persuade them, as outlined by Carnegie. Which statement best captures his view?

a)

It enables effective communication, demonstrates empathy, and fosters a collaborative environment

b)

It makes arguments more forceful and ensures others accept your ideas

c)

It helps avoid listening and keeps the conversation one-sided

d)

It ensures compliance by leveraging manipulation rather than understanding