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WorksheetsFreshman Success Final Review
Total questions: 85
Worksheet time: 43mins
Why should you always leave a job in a professional manner?
To avoid burning bridges
To get revenge
So you can quit without notice
So your coworkers forget you
So you never work again
What should you do BEFORE getting an interview?
Ignore the job posting
Research the company
Show up unannounced
Change your phone number
Delete your email
How early should you arrive for an in-person interview?
1 minute
5 minutes
15 minutes
Right on time
30 minutes
What should you NOT do during an interview?
Make eye contact
Ask questions
Stay focused
Shake hands
Chew gum
A reference for a job is:
Someone who dislikes you
Someone who can speak about your work ethic
A random person
Someone you met online
Someone who has never met you
Why does your online appearance matter when looking for a job?
Employers check social media
Internet isn’t important
Only friends see it
It disappears automatically
It never affects you
Who should NOT be used as a reference?
A former boss
A teacher
A pastor
Your best friend
A coach
Which email is appropriate professionally?
puppylover@gmail.com
makethatmoneyhunny@gmail.com
johnsmith57@gmail.com
queenbee4life@gmail.com
ilovetacos@gmail.com
What is a résumé?
A long novel
A document summarizing experience
A letter to your mom
A social media profile
A contract
Which work experience goes first on a résumé?
Oldest job
Shortest job
First job ever
Lowest paying job
Most recent job
Is it okay to leave blanks on an application (other than SSN)?
Yes, always
No, you should write N/A
Only on weekends
Only if you don’t feel like answering
Only if it’s a long form
Is direct eye contact acceptable in all cultures?
No
Always
Only in Europe
Only in the U.S.
Only with friends
An inquisitive behavior style means:
Makes quick decisions
Asks questions and gathers info
Ignores details
Acts without thinking
Avoids communication
An expressive behavior style means:
Quiet and withdrawn
Acts slowly
Doesn’t speak
Focuses only on facts
Emotional, energetic, people-oriented
A decisive behavior style means:
Hesitant
Slow to act
Makes quick, confident choices
Needs approval
Talks excessively
A rational behavior style means:
Emotional
Avoids thinking
Logical and fact-based
Always loud
Avoids decisions
Nonverbal communication includes:
Texting
Eye contact, posture, facial expressions
Speeches
Writing essays
Talking loudly
In customer service, who should be the star of the show?
The employee
The manager
The customer
The boss
The owner
Confidentiality means:
Keeping information private
Telling everyone’s business
Posting online
Sharing with coworkers
Loudly announcing issues
If you think you are a victim of harassment, what should you do?
Stay silent
Report it immediately
Quit
Fight the person
Ignore it
Bullying is:
Friendly teasing
A misunderstanding
A joke
An accident
Repeated harmful behavior
An effective leader is:
Bossy
Confident, fair, good communicator
Loud
Quiet
Angry
Teamwork means:
Working alone
Doing all the work yourself
Working together toward a goal
Avoiding communication
Complaining
When is hurtful criticism appropriate?
Always
When angry
Only during lunch
Never
When frustrated
Prioritization means:
Doing homework last
Organizing tasks by importance
Ignoring tasks
Delaying everything
Choosing randomly
First step in the problem-solving process:
Identify the problem
Choose a solution
Argue
Avoid it
Guess
Good personal hygiene includes:
Never showering
Staying clean and healthy
Wearing dirty clothes
Using only water
Ignoring smells
Should you wear deodorant and shower daily?
Yes
No
Only on weekends
Only in summer
Only before sports
Gratitude means:
Complaining
Gossiping
Being frustrated
Arguing
Being thankful
Workplace body art expectations are generally:
All tattoos must show
Professional / appropriate for workplace
No tattoos allowed
All piercings required
Everything is allowed everywhere
Self-regulation means:
Acting out
Ignoring rules
Managing emotions and behavior
Doing everything fast
Letting feelings control you
Working memory is:
Long-term memory
Short-term information held for tasks
Memory from childhood
Forgetting things
Storing music lyrics
A time-management matrix organizes:
Favorite songs
Sleep schedule
Your social life
Tasks by urgency & importance
TV shows
Flexible thinking is:
Being stubborn
Adjusting when things change
Refusing to compromise
Always saying no
Ignoring problems
Accountability means:
Owning your actions
Blaming others
Hiding mistakes
Avoiding responsibility
SMART goals are:
Silly, Messy, Angry, Random, Tiny
Specific, Measurable, Achievable, Relevant, Time-bound
Slow, Modern, Appropriate, Real, Thoughtful
Sudden, Motivated, Active, Ready, Tough
Super, Major, Active, Real, Talented
A short-term goal is:
10 years away
Very expensive
Impossible
Accomplished soon
Always school-related
A long-term goal is:
Accomplished in days
Something distant in the future
A chore
A punishment
Always about sports
A job is:
A short-term position for income
A lifetime dream
A hobby
A volunteer role
A vacation
A career is:
Random work
Fun only
A weekend job
A chore
A lifetime of related work experience
An occupation is:
A specific task you enjoy
A category of work
A hobby
A sport
A vacation
Communication barriers are:
Eye contact
Organization
Nice tone
Clear speech
Noise, language, emotions
Verbal effectiveness depends on:
Only words
Only tone
Both what you say and how you say it
Volume only
None of the above
Perspective means:
How tall you are
A type of job
Being angry
A point of view
A schedule
Feedback can be:
Verbal
Nonverbal
Both
Neither
Only written
Screen time should be:
Ignored completely
Monitored and reduced if needed
Unlimited
Spent only on games
Used only at night
What should you wear to an interview?
Pajamas
Wrinkled shirt
Professional clothing
Athletic shorts
Flip-flops
If you don’t understand a question in an interview, you should:
Guess
Stay silent
Ask for clarification
Change the subject
Walk out
A great first impression includes:
Positive attitude & professionalism
Slouching
Complaining
Whispering
Staring at the floor
Matching Set A — Behavior Styles. Match A–E. Choose the behavior style that best matches the description from the following list: Inquisitive, Expressive, Decisive, Rational, Aggressive. Description: Asks questions and gathers information.
Inquisitive
Expressive
Decisive
Rational
Aggressive
Matching Set A — Behavior Styles. Match A–E. Choose the behavior style that best matches the description from the following list: Inquisitive, Expressive, Decisive, Rational, Aggressive. Description: Emotional and energetic.
Inquisitive
Expressive
Decisive
Rational
Aggressive
Matching Set A — Behavior Styles. Match A–E. Choose the behavior style that best matches the description from the following list: Inquisitive, Expressive, Decisive, Rational, Aggressive. Description: Quick decision maker.
Inquisitive
Expressive
Decisive
Rational
Aggressive
Matching Set A — Behavior Styles. Match A–E. Choose the behavior style that best matches the description from the following list: Inquisitive, Expressive, Decisive, Rational, Aggressive. Description: Logical and fact-based.
Inquisitive
Expressive
Decisive
Rational
Aggressive
Matching Set A — Behavior Styles. Match A–E. Choose the behavior style that best matches the description from the following list: Inquisitive, Expressive, Decisive, Rational, Aggressive. Description: Pushy and forceful.
Inquisitive
Expressive
Decisive
Rational
Aggressive
Matching Set B — Workplace Concepts. Match A–E. Choose the concept that best matches the description from the following list: Confidentiality, Teamwork, Harassment, Bullying, Reference. Description: Keeping information private.
Confidentiality
Teamwork
Harassment
Bullying
Reference
Matching Set B — Workplace Concepts. Match A–E. Choose the concept that best matches the description from the following list: Confidentiality, Teamwork, Harassment, Bullying, Reference. Description: Working together.
Confidentiality
Teamwork
Harassment
Bullying
Reference
Matching Set B — Workplace Concepts. Match A–E. Choose the concept that best matches the description from the following list: Confidentiality, Teamwork, Harassment, Bullying, Reference. Description: Illegal inappropriate behavior.
Confidentiality
Teamwork
Harassment
Bullying
Reference
Matching Set B — Workplace Concepts. Match A–E. Choose the concept that best matches the description from the following list: Confidentiality, Teamwork, Harassment, Bullying, Reference. Description: Repeated harmful behavior.
Confidentiality
Teamwork
Harassment
Bullying
Reference
Matching Set B — Workplace Concepts. Match A–E. Choose the concept that best matches the description from the following list: Confidentiality, Teamwork, Harassment, Bullying, Reference. Description: Person who speaks to your work ethic.
Confidentiality
Teamwork
Harassment
Bullying
Reference
Matching Set C — Goal Setting. Match A–E. Choose the goal-setting term that best matches the description from the following list: Short-term goal, Long-term goal, SMART goals, Prioritization, Accountability. Description: Goal with near deadline.
Short-term goal
Long-term goal
SMART goals
Prioritization
Accountability
Matching Set C — Goal Setting. Match A–E. Choose the goal-setting term that best matches the description from the following list: Short-term goal, Long-term goal, SMART goals, Prioritization, Accountability. Description: Goal in distant future.
Short-term goal
Long-term goal
SMART goals
Prioritization
Accountability
Matching Set C — Goal Setting. Match A–E. Choose the goal-setting term that best matches the description from the following list: Short-term goal, Long-term goal, SMART goals, Prioritization, Accountability. Description: Specific and measurable.
Short-term goal
Long-term goal
SMART goals
Prioritization
Accountability
Matching Set C — Goal Setting. Match A–E. Choose the goal-setting term that best matches the description from the following list: Short-term goal, Long-term goal, SMART goals, Prioritization, Accountability. Description: Organizing by importance.
Short-term goal
Long-term goal
SMART goals
Prioritization
Accountability
Matching Set C — Goal Setting. Match A–E. Choose the goal-setting term that best matches the description from the following list: Short-term goal, Long-term goal, SMART goals, Prioritization, Accountability. Description: Taking responsibility.
Short-term goal
Long-term goal
SMART goals
Prioritization
Accountability
Why should you leave a job in a professional manner?
So you can quit suddenly
To avoid burning bridges and maintain a good reputation
So coworkers forget you
To get back at your boss
Because you must always give gifts when leaving
What should you always do before your interview?
Sleep all day
Research the company and position
Block the company’s phone number
Turn off your email
Wear sunglasses indoors
Which of the following is an example of nonverbal communication?
Sending an email
Nodding your head
Making a phone call
Typing a message
Saying “hello”
What should you do if you believe you are experiencing workplace harassment?
Ignore it
Report it immediately to a supervisor or HR
Tell no one
Start yelling
Quit silently
Which is part of good personal hygiene?
Never brushing your teeth
Wearing the same clothes every day
Keeping yourself clean and maintaining grooming habits
Avoiding deodorant
Sharing towels with strangers
What is flexible thinking?
Refusing to change
Adjusting to new situations or ideas
Ignoring others
Doing things only your way
Changing plans only when forced
Why does your online presence matter to employers?
Employers often review social media
Only friends care about it
It disappears every 24 hours
No one can see it
It affects your grades
What is gratitude?
Being angry
Being silent
Being thankful and showing appreciation
Being confused
Being competitive
What is the first step in the problem-solving process?
Guess a solution
Identify the problem
Ask someone else to fix it
Create a consequence
Start arguing
What does accountability mean?
Blaming others
Ignoring mistakes
Taking responsibility for your actions
Making excuses
Essay task: Explain how three of Dale Carnegie's principles can be applied in school, on the job, or in everyday life. Your response should identify and explain at least three principles, provide realistic examples of how each principle can be used to improve relationships or solve problems, explain why these principles matter for success in school, work, and life, and use complete sentences and organized paragraphs. Which option best states the main task of this essay?
Principle 1
Principle 2
Principle 3
Explain why they matter
Write in organized paragraphs - one paragraph per principle
The most important thing in communication is to make the other person feel (a)
According to Carnegie, a person’s name is, to that person, the sweetest sound in any (a)
In order to win people to your way of thinking, you should begin in a (a) way
Carnegie emphasizes that one of the best ways to influence others is to show genuine (a) in them
A person’s ability to influence others is significantly enhanced when they express (a) appreciation
Which of the following is NOT one of Carnegie’s principles for handling people?
Criticize, condemn, and complain
Give honest and sincere appreciation
Arouse in the other person an eager want
Become genuinely interested in other people
Explain how Carnegie suggests one should handle criticism effectively. Which approach aligns with his recommendation?
Discuss mistakes indirectly and focus on the other person’s perspective
Deliver blunt, direct criticism to ensure clarity
Ignore mistakes to avoid difficult conversations
Use criticism to assert authority over others
Carnegie believes that the only way to influence people is through manipulation
True
False
According to Carnegie, to be a successful leader, one must inspire (a) and enthusiasm in their followers
Discuss the importance of understanding the other person’s point of view when trying to persuade them, as outlined by Carnegie. Which statement best captures his view?
It enables effective communication, demonstrates empathy, and fosters a collaborative environment
It makes arguments more forceful and ensures others accept your ideas
It helps avoid listening and keeps the conversation one-sided
It ensures compliance by leveraging manipulation rather than understanding
